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Rated 4.0 out of 5 by 542 reviewers.
Rated 5.0 out of 5.0 by Good Business Stay The hotel was comfortable and had nice amenities. There is not a lot right in that area to do but many taxis and public transportation nearby. April 26, 2016
Rated 4.0 out of 5.0 by Estancia Estancia en HI Hamburgo se resumeria en buen trato del personal pudiendo tener una buena reunion de trabajo April 22, 2016
Rated 4.0 out of 5.0 by Nach anfänglichen Problemen wurde es dann doch zu einem angenehmen WE Nach anfänglichen Problemen wurde es nach Kontakt mit dem Hotelmangement dann doch zu einem sehr angenehmen Aufenthalt mit aufmerksamen Service. Die sehr häufige Verkehrsanbindung mit MetroBus Linie 3 der HVV hat auch sehr gut für uns funktioniert. April 20, 2016
Rated 5.0 out of 5.0 by Kongress Soweit war alles in Ordnung. Preis-/Leistungsverhältnis Top - Abendessen - Büffet ist mit 26 € hoffnungslos überbezahlt, keine Auswahl und Qualität des Essens war ebenfalls nicht überzeugend. 2. Versuch unten in der Bar - ebenfalls eine Pleite - Burger hatten nichts - aber auch gar nichts mit der Vorstellung der Karte zu tun, dazu servierte Kartoffeln (sollten wohl Pommes oder Kartoffelecken o,ä., sein) waren totfritiert und hatten eher Chipscharakter. Schnitzel war ohne fleisch und ca. insgesamt 1/2 cm dick (ink. Panade) Beim Mittagessen sind die Fische dreimal gestorben :( Gemüse war toll - Kartoffeln matschig, Gratin pampig, wer keine Currysoße mag, hat dann Pech gehabt..... Sorry, aber das Essen war insgesamt kein Erlebnis - außer Frühstück ..... das war gut, bis auf den Eieranteil - entweder blau oder Rührei in Scheiben geschnitten....... eher nicht wünschenswert. Ich mache mir die Mühe der Zeitinvestition, weil es wirklich schade ist, dass dieser Punkt so viel schlechter ist als alles andere ! April 20, 2016
Rated 4.0 out of 5.0 by Alles prima Solides 4 Sterne Haus mit Schwimmbad Nicht superzentral gelegen aber mit Buslinie 3 vom Hbf Hamburg in ca. 15 -20 Minuten erreichbar. April 19, 2016
Rated 4.0 out of 5.0 by Very Friendly Staff Even though some smaller amenities were unavailable in the room such as an iron and ironing board, the welcome and friendly atmosphere created by the staff made one forget about ironing apparel needed for the next day's meeting. The restaurant also added to the welcoming atmosphere boasting of clean and appealing table settings and exceptional cuisine! April 18, 2016
Rated 1.0 out of 5.0 by Lowest Quality Holiday Inn room, however staff are excellent and helpful. Dear Holiday Inn Team, Would like to inform you that the Holiday Inn Hamburg is in total disrepair. It is a major embarrassment to the Holiday Inn brand. The main factors driving this are that the are rooms look, smell, and feel like they have not been cleaned or updated for 20 years. The first room I got on the 3rd floor of the wing extension was reeking of sewerage the moment I entered. Without even setting my bags down, I then used the room phone which looked like it was full of grime to call the front desk to ask for a room change. The front desk then sent a staff to check the smell. After waiting 20 min for someone one from the staff to stop by in the decrepit hallway with fraying carpets (could not wait in the room due to the smell of sewerage and gutter), a staff came to check and then confirmed the awful stench in the room was correct. Only good thing about the hotel is the staff. They are very nice and helpful and kind. The staff then suggested to put me in the tower wing in another non-renovated room, but after further request they agreed to put me in what they claimed was a renovated room. But upon entering the renovated room, it was also not really renovated. Only the carpets had been changed and walls redone, with some renovation to the bathroom counters etc. Still the old furniture and bed frames and look and feel as the non-renovated rooms. The rooms in this property are horrible (have stayed at better Holiday Inns and Holiday Inn Expresses in Hong Kong and Dubai), especially the non-renovated ones. Please kindly shut down those rooms (the non-renovated ones) and do not rent them to guests until they are completely renovated. Considering the important business destination of Hamburg and being the second largest port on the continent, this Holiday Inn Hamburg should aspire for higher standards and set a global standard of quality. Yes it may very well be the lowest quality Holiday Inn in the world. Sorry to see this state of affairs and extremely disappointed in the Holiday Inn brand. April 17, 2016
Rated 2.0 out of 5.0 by Basic bed and average nights sleep If like I, you are arriving long haul such as Malaysia for me I would not recommend staying here. April 13, 2016
  • 2016-04-28 T11:47:30.424-05:00
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