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Rated 4.1 out of 5 by 277 reviewers.
Rated 1.0 out of 5.0 by Poor Holiday Inn in Hamburg This was my worst Holiday Inn experience ever especially in terms of customer service level. Check-in staff member bored and trained not well enough - he didn't charge my card properly (I have paid more). He and his collegue didn't care about my complaint. Even their boss can't see the problem now. Hotel is old. Room is old. Furnitures are old. Breakfast staff didn't offer me coffee. Below average choice and quality of breakfast. Stay at this hotel is a waste of money. 15 April 2015
Rated 5.0 out of 5.0 by Comfortable hotel and great service. The room was very comfortable, on an executive floor which was quiet. The mini-bar was free. the bathroom contained toiletries. Breakfast was excellent and we were seated in an executive area. We ate dinner in the restaurant and the service was good. We also ate in the bar and were given friendly service. All the staff spoke English. 15 April 2015
Rated 5.0 out of 5.0 by Comfortable room and great service A comfortable hotel, well staffed and excellent service. 15 April 2015
Rated 4.0 out of 5.0 by super Frühstück, freundlicher Service Das Zimmer war sauber und gemütlich, leider bestand das Doppelbett aus zwei zusammengeschobenen Betten, was den Schlafkomfort sehr gemindert hat. 15 April 2015
Rated 5.0 out of 5.0 by Alles Bestens Wir haben den Aufenthalt sehr genossen. Gerne werden wir hier erneut übernachten. 14 April 2015
Rated 2.0 out of 5.0 by Im Executivbereich nicht gut geschlafen Executiv - Zimmer zur Autobahnseite definitiv NICHT BEWOHNBAR, der Lärm ist gerade Nachts und bei geschlossenem Fenster inakzeptabel. Die Klimaanlage summt immer. Im Executiv Bereich des Restaurants kommt es darauf an, wer zum Frühstück Dienst hat. Einen Morgen ist alles perfekt, am nächsten Morgen vergeht durch die Unfähigkeit eines Mitarbeiters jegliche Lust am Frühstück. 13 April 2015
Rated 5.0 out of 5.0 by Abschalten in Hamburg Das Holiday Inn ist ein Ort an dem man Morgens gemütlich ein paar runden Schwimmen,Abends den Tag in der Bar langsam und sanft Ausglingen lassen kann 10 April 2015
Rated 5.0 out of 5.0 by Zustellbett unbequem Das Zustellbett war leider etwas unbequem, ansonsten war alles wirklich ausgezeichnet 09 April 2015
  • 2015-04-17T11:28:47.501-05:00
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