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Rated 4.4 out of 5 by 189 reviewers.
Rated 4.0 out of 5.0 by Great service Great customer service. The staff has helped me to resolve rewards card issue. August 30, 2015
Rated 5.0 out of 5.0 by Awesome nights sleep Great place to stay...kid friendly, service and staff was great!! Rooms were very clean and beds were VERY comfortable...hadn't slept that good in a while. Would definitley stay again!! August 26, 2015
Rated 5.0 out of 5.0 by Very comfortable atmosphere Friendly service and clean. The staff were very helpful and knowledgeable of surrounding area. Gave competent directions August 24, 2015
Rated 5.0 out of 5.0 by Highly Recommend! I prefer to stay at a Holiday Inn Express when I'm out on the road because of the overall satisfaction with this chain. The Hammond, Louisiana location was tops in my book. I had a small issue that was promptly taken care of by Jeannine. (And yes, I would have to agree with a previous commenter, she is definitely management material! She can multi-task and keep calm when the going gets busy - I don't know how she does it! Also, I'd like to mention a sprite lady who works in the restraunt named Jacqueline. Jacqueline is the type of person who will help brighten your morning with some light conversation as you're having your coffee and breakfast. Overall, the experience was one of the best I've had in some time but mainly because of the staff and the hotel is so clean. It is modern and refreshing! August 24, 2015
Rated 5.0 out of 5.0 by Exceeded Expectations I usually book my rooms when traveling at a Holiday Inn Express but was delightfully surprised when I had breakfast and talked to my waitress Jacqueline who was a jewel. She was very polite and handled everyone with charm on top of placing their orders. She explained the cook was new but received high praise for the food he prepared. I didn't get to see him but I cleaned my plate, it was very good. I was upgraded to a suite upon arrival and didn't request it so I appreciated that very much. I like a cup of coffee almost as soon as I wake up so on my first day I used both my packets of sugar and forgot to get some when in the restaurant so when I saw the young who was cleaning the rooms on my floor as I arrived back from a day of business, I asked if I could get some and when she didn't have some on her cart she sprinted down the hallway to get more from the supplies room. I enjoyed every aspect of my stay at this hotel and wouldn't hesitate to recommend it to anyone traveling to Hammond, LA. because I'll stay there whenever I'm there again! August 18, 2015
Rated 4.0 out of 5.0 by Good Hotel Nothing not to like. This is a nice hotel. The folks are nice. The rooms are acceptable. It is a confortable place to stop if your driving down Interstate 10. August 17, 2015
Rated 5.0 out of 5.0 by Comfort and safety The beds were comfortable, the room was very clean, and the hotel was secure. I always enjoy my stay at a Holiday Inn or Holiday Inn Express. My only disappointment was with the breakfast in the hotel restaurant. The service was very slow (and I had a very impatient toddler on my hands), the food was mediocre, and the waitress tried to overcharge me for fruit that was included in the price of the breakfast that I had ordered. She quickly corrected the mistake, however I felt that this overcharge might have been intentional. August 17, 2015
Rated 5.0 out of 5.0 by Great lodging Had a great two nights here. Spacious, comfortable room and a friendly staff were the highlights. Bathroom was furnished well, and I was impressed with the wide hallways and well-kept stairwells. I did not have any issues with the train that runs nearby. I did not eat at the restaurant is in the hotel, but instead sampled the some of the many restaurants nearby. The fitness center was nice and well-maintained, but not too large. August 12, 2015
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