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Rated 4.3 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by 床铺舒服 很舒服的床,还有软硬的区别,真的很不错 食物没有试过,但是下次应该试试 无线网络没有试过,没有告诉我是免费使用的 17 April 2014
Rated 5.0 out of 5.0 by 曾住过的最好的假日酒店 积分换的,入住升级套房,设施齐全,有游泳池。非常干净,服务好。唯一不足,地点有点偏,打车不太方便,还好有滴滴。 16 April 2014
Rated 5.0 out of 5.0 by 酒店住宿一流,但是晚餐太坑了 一楼西餐厅提供的家庭套餐明确写着供3-4人用,先不论菜肴品质,但最起码要让我们吃饱吧,量少无味,最后上的面条两份都没有放盐,还是人生第一次吃到 16 April 2014
Rated 2.0 out of 5.0 差强人意 早餐食物卫生不好,客房卫生不好,枕头不好,服务态度不好,衣服洗得不够干净,送的水果不新鲜,反倒不如不送,这个调查问卷所需时间远大于10min 15 April 2014
Rated 4.0 out of 5.0 by 空调不给力 硬件超一般HI 酒店硬件非常出色,对于白金客户升套夜非常大方,只是房间空调系统不钛灵光,总之可以和一般的皇冠假日媲美 14 April 2014
Rated 5.0 out of 5.0 by 家庭套房,布局合理,入住舒适! 家庭套房,布局合理,入住舒适!特别是厨房,电饭煲、微波炉、电磁炉、锅具全都配备,适合家庭出游的!酒店泳池也不错,就是离景区还是有些距离的! 13 April 2014
Rated 5.0 out of 5.0 整体符合假日酒店的标准 总体不错,硬件应该说是假日的一贯标准,钱江店处于新城位置,很安静。酒店很新,服务也不错。但是我未被告知会员可以有免费互联网使用,略有遗憾。 10 April 2014
Rated 5.0 out of 5.0 空调 房间空调在入住时不制热,希望以后网络不要收费,因为越来越多酒店网络是都免费使用的,早餐切片面包口味有欠缺,下次来希望试试康体娱乐和泳池等设施。 04 April 2014
Rated 4.0 out of 5.0 by 房间干净,安静,舒适 一直住这家假日,免费停车方便,房间大很温馨,酒店一楼就是餐厅,吃东西方便,就是东西不多。总体不错,总体性价比高,酒店里机场,高铁站都近。 03 April 2014
Rated 4.0 out of 5.0 by 安静 好 房间舒适 安静 符合假日标准 预定的非吸烟房,由于到达时还没有清洁出来,就安排了吸烟房,即使吸烟房味道也不明显 26 March 2014
Rated 3.0 out of 5.0 by 枕头不行 枕头睡的实在是不舒服,早上起来了脖子巨疼。可能是落枕了。房间的梳子太硬太尖,头皮梳的很痛。而且房间没有开冷空调 ,很热 26 March 2014
Rated 5.0 out of 5.0 入住舒适 床品舒适 员工热情 离万象城和奥特莱斯不远 吃饭购物都很方便 就是处在新区离景点都比较远 打车不太便利 26 March 2014
Rated 4.0 out of 5.0 by 硬件不错 酒店整体档次舒适度很好,睡眠也不错,早餐时间貌似十点以后也提供,很赞。 网上订房有问题,折腾了我半个小时,遭罪 26 March 2014
Rated 5.0 out of 5.0 by 非常舒适的一次入住 这次订了两个房间,我和女儿一个,父母一个,前台为了把我们安排在同一个楼层,将我们一个房间免费升级为套房。女儿很喜欢这个套房,小家伙高兴的到处跑。 24 March 2014
Rated 5.0 out of 5.0 by 房间舒适 房间很温馨,标间装修成两个独立的房间,两个卫生间,三台电视机。足见酒店当初设计的用心!不一样的体验。而且还配备了厨房用具,电冰箱,油烟机,电磁灶,洗衣机都应有尽有,不错,暂! 19 March 2014
Rated 5.0 out of 5.0 by 超值的免费升级 入住时 标房没有了 升级到了家庭房 很棒的房型 很好的体验 小朋友们都很喜欢 浴室也很大 客厅也很大 很有家里的感觉 非常超值 19 March 2014
Rated 4.0 out of 5.0 by 陈设 家具以及装修太旧了,该更新了,但是还是很整洁,不错。很安静,晚上入睡很好。大厅很奇怪,看上去像是要歇业了的酒店,不知道问题出在哪里!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 18 March 2014
Rated 5.0 out of 5.0 by A wonderful stay!!! Room was upgraded to suite and welcome fruit was plentiful. This suite is my most favorite ever (holiday inn)!!! Facility is fantanstic. Especially the light in bedroom. Shower room is well designed. King bed, pillow, sheet are wonderful as usual, which made us well relaxed and asleep. Sound isolation was perfect (perhaps my room was at the end of tunnel). There was no any disturbance by the sound. BTW, the hotel staff was so nice. The only disadvantage was the shower room. Water leaked because of door not well sealed. Fortunately it was managed. It didn't bother so much. I strongly recommend the suite of this hotel!! 16 March 2014
Rated 5.0 out of 5.0 by 套房很好~ 地理位置不错,离万象城较近,离钱塘江也很近,如果在钱江新城办事,除了洲际这家假日也值得信赖的选择,房间也较为安静,升级到了套房,很满意~ 14 March 2014
Rated 4.0 out of 5.0 装修有点老 离万象城很近 出差住这里 但是装修有点老 早餐还可以 游泳池没什么人 很喜欢。房间比较暗 个人喜欢亮点的装修 14 March 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务不错 到店即准备好房卡,CI/CO效率很高,早饭还行,吃饱没问题,位置稍微有些偏,建议驾车/打车,离万象城很近,服务人员态度不错,大堂吧在装修暂时无法使用,健身设施有点少,建议增加部分器械。 13 March 2014
Rated 5.0 out of 5.0 by 交通方便舒适的酒店 来杭州都住这里,市区交通拥挤,这里出行购物方便。万象城就在旁边,一楼有餐厅,用餐也方便,住得舒适,值得推荐的酒店。 10 March 2014
Rated 4.0 out of 5.0 空调的噪音较大 空调的噪音较大,关掉空调后,室内的温度不太好控制。 也许和当时当地的当天气温有关。 希望有备用被褥,以防天气多变,客户的需求不同。 05 March 2014
Rated 1.0 out of 5.0 by The worst IHG hotel experience I have had There is only 1 restaurant and it was in the lobby and was freezing cold. No heating and no service. The menu was very limited and the food quality was un-eatable. I ordered soup and nasi-goreng with explicit instructions to bring the soup first. Within less than 1 minute the main arrived without soup. It arrived so fast that it had obviously been left ready to serve. I sent it back and asked for the soup. The soup a so called tom yam goong was obviously out of a can with a half dozen unshelled shrimps thrown is was poor to be kind. The same nasi-goreng was then brought. The egg was solid, the rice extremely oily and the meat not cooked. No peanut sauce. I sent it back paid for the soup and left. As a IHG Member I was given a free drink but there is no bar to have it in. I have stayed in HI Express many times and all of them were better than this. I am a IHG regular I pick IHG in China as it normally means I get a good hotel but this place is an embarrassment to IHG. Do not use this hotel. 04 March 2014
Rated 3.0 out of 5.0 需要改善 安排的房间由于温度较低,当打开空调调节温度时,风口直接吹到挂灯,引起噪音,在晚上入眠时感觉十分的不舒服及不安全的感觉。 04 March 2014
Rated 5.0 out of 5.0 by 房间舒适,服务一流 服务很贴心,前台check-in时,我提出需要安静的房间,前台为我精心挑选了房间,效果我很满意,非常感谢。 28 February 2014
Rated 4.0 out of 5.0 服務一流 服務一流, 接待人員還可以, 早餐也可以. 但是我入住的房間有點舊. 都有發霉地方. 其他的東西還可以. 25 February 2014
Rated 4.0 out of 5.0 用品和設備 希望用品和設備能更上檔次,枕頭軟硬能更好,電視媒體節目能更豐富。 希望用品和設備能更上檔次,枕頭軟硬能更好,電視媒體節目能更豐富。 希望用品和設備能更上檔次,枕頭軟硬能更好,電視媒體節目能更豐富。 25 February 2014
Rated 4.0 out of 5.0 by Good service Good: 1. free upgrade for golden IHG member. Thanks. 2. clean, good service. 3. newer hotel in Hangzhou. Hardware is good. Shortage: 1. location is out of Downtown, not too convenient to business. 2. breakfirst is average. 24 February 2014
Rated 5.0 out of 5.0 by 值得体验 酒店位置在新城,交通还算方便,周围环境也不错,酒店服务很好,设置较新,很安静,社会度假旅游,值得推荐,会再次选择入住。 20 February 2014
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