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Rated 4.3 out of 5 by 161 reviewers.
Rated 4.0 out of 5.0 性价比一般 优点:房间与设施比较新 缺点:位置比较偏,服务一般,周边吃饭不方便 是5折期间订的房,但是5折的优惠价比较海外海皇冠的5折优惠价格还要高。入住时前台接待的推三阻四的,完全没有四星的风范。可惜没有记住那个服务差的男性员工的工号。 28 December 2013
Rated 4.0 out of 5.0 by Good Service Staff will send the latest newspaper to your room. 17 December 2013
Rated 4.0 out of 5.0 by 积分兑换 使用积分兑换的,前台比较忙不开,速度一般,等了一会才给办理入住,但服务不错,能够为消费者着想,位置在新城,酒店较新。 17 December 2013
Rated 5.0 out of 5.0 by Overall Experience Excellent Great service and staff, comfortable bed, clean room, delicious breakfast, let a person hard to forget, I will recommend my friends come here to stay 12 December 2013
Rated 4.0 out of 5.0 by Improvement after few stays This should be my third time here and I believe this would become the best choice for me if I will stay in Hangzhou in the future. It's not quite in the downtown area so I can avoid traffic. Its also not far away from Train station, Bus station and airport. 12 December 2013
Rated 3.0 out of 5.0 by 属于住过就忘的酒店 第一次入住该酒店,因为会务在附近。入住登记的时候并没有第一时间确认我的会员身份,总体感觉一般,属于住过就忘记的。周边也不是特别方便 11 December 2013
Rated 4.0 out of 5.0 by 物超所值 1.酒店位置不是很好,但比国际假日酒店新,设施一如假日酒店的统一风格。 2.早餐不错,但比国际假日花样少一些。 3.打车需要让行李员叫车,自己出去打车会很难打。 4.江景房很漂亮,房间不吵,比国际假日房间安静。 29 November 2013
Rated 5.0 out of 5.0 by Comfortable and Cozy hotel Cozy hotel, with quite location and close to Airport and train stations. 25 November 2013
Rated 5.0 out of 5.0 by absolute amazing Hello, the ambience in this hotel is absolute amazing. The room is like a litte appartment.. Can highly recommend. 11 November 2013
Rated 2.0 out of 5.0 by Disappointing experience Neither room upgrade nor free wifi was provided to club member. Old-style room, klunky washroom facility, poor wifi connection, disappointed me as a new member. 10 October 2013
Rated 5.0 out of 5.0 by Comfy and cozy hotel This hotel is nice and cozy. It is located in the quite Hangzhou CBD area but with reasonable price. I was upgraded to a quite suit room, which is clean and comfy. Staff are friendly and helpful. Breakfast is pretty good and afternoon tea is good for friend gathering. 04 October 2013
Rated 3.0 out of 5.0 by Only the bed is the problem I might be unlucky to be given a room that with bed problem. I needed to have my blanket put on top of the bed in order to sleep otherwise I would be bothered by the loosen springs. The food from room service was pretty nice this time considering after 11pm already and the one who delivered the room service to me was also very nice. However very poor food from breakfast buffet and it was quite messy because of other customers. Excellent facilities like washer, big fridge, etc and it'll be very good for a family to stay over for a weekend. 23 September 2013
Rated 4.0 out of 5.0 by Nice Hotel Nice Hotel when Intercontinental Hangzhou is full. Nice view from above. But breakfast is not as Good as in Interconti, only average, and staff has Problems to speak english, difficult to communicate. But not far from Shopping Mall by foot 22 September 2013
Rated 5.0 out of 5.0 Everything is perfect The service and the room exceed my expect. Also the service there is quite impressive . 21 September 2013
Rated 4.0 out of 5.0 by Celebrated a great birthday for my GF I called hotel in advance mentioned the birthday, and Mr. Huang(Maybe the manager ,not for sure) kindly arranged, and provided me a delux corner suit. Breakfast is delicious as usual. But the bed is a little hard and I can feel the spring inside the bed. The bed hurt my knees.... 22 August 2013
Rated 5.0 out of 5.0 by Business like hotel in Business area CBD is a good label as the hotel is very business like and performs well. The staff are very helpful. New riverside road makes access to Xiasha easy now and the new Hangzhou East station is very close. Convenient, efficient and good value so can recommend. 18 August 2013
Rated 5.0 out of 5.0 by Good Service first I want to say thank you for all of you. I had a wonderful stay at this hotel. Perfect location, Nice staffs and Good Sevice. Your FD Manger Michael gave me lots of help. He is familiar with Hangzhou. He gave me many suggestions. We have a nice vacation there. And he always solve our problem in time. If he was on duty, one call he will be there not like others. Maybe they are busy. Of couse, I do not want to blame anyone. I will come back soon. And will always stay at this hotel once I go to Hangzhou. 16 August 2013
Rated 5.0 out of 5.0 by 很棒的酒店 地理位置好,处于钱江新城,走几步路就到钱塘江边。酒店设施很新。对白金会员待遇很好,升级高级套房。印象中这么大的套房还是第一次住。去西湖也比较方便。总之,商务或者度假,都是不错的选择。 30 July 2013
Rated 2.0 out of 5.0 by Poor service I booked non-smoking room,however I was told the non-somoking room was full. The room smelled a bit funky and air conditioner didn't work well.The most unpleasant experience caused by the conmmunication of the front desk manager Michael. Poor service and worse attitude. 16 July 2013
Rated 5.0 out of 5.0 by Perfect Service The Frontdesk and Manager are very professional and skillful. 23 June 2013
Rated 5.0 out of 5.0 Quiet Environment and Comfortable bed. This hotel is so close to my office. The most point I like is the Quiet Environment and Room clean. 16 June 2013
Rated 5.0 out of 5.0 by 酒店非常非常干净、新 新建酒店非常干净非常新,早餐很棒,非常推荐入住。房间有简单厨房,非常欧式,设施很新,交通便利,环境优美,可以看到江景 15 June 2013
Rated 3.0 out of 5.0 by Good services but doses not meet platinum members services I was very surprised because there was new executive lounge in this hotel .At least if there was no any lounge ,all executive members should at least go to the bar to enjoy the happy hour . Unfortunately nothing applied there for these members .I was very dissapointed from this point . I will never stay in this hotel again . 04 June 2013
Rated 5.0 out of 5.0 by Feel like home I spent almost 5 months a year in Holiday Hangzhou CBD. It's getting more and more like home. I like the atmosphere and the staff here. Receptions are really nice and kind to me and some of them recognize me everytime I check in. The swimming pool is also great. 02 June 2013
Rated 5.0 out of 5.0 Not bad one Holiday inn level, no more. Location is good, not that much Jam, especially in HZ. 17 May 2013
Rated 5.0 out of 5.0 by Comfortable bed Parking is convenient, in the Qianjiang New City, position quite openBreakfast is a 110 yuan, but not many varieties of breakfast room is too small, crampedNetwork charges 40 yuan / day a little uncomfortable. 28 April 2013
Rated 5.0 out of 5.0 by Very good hotel First night for me to stay in this hotel with my colleague, we felt very comfortable, will stay here again next time, and recommend it to you. 22 April 2013
Rated 4.0 out of 5.0 by 不错的假日酒店 就是早餐有点贵,房间临街的一面有点炒(早上车多),比市区的酒店还贵,幸好有公司协议价还算合理,我下次还想住协议价格不知可以吗?居然没办法查到自己会员号码??不知能否改进 06 April 2013
Rated 3.0 out of 5.0 by no enough service Construction and decoration are under Holiday Inn traditional style, but the reception needs improve more. Slow reaction and not every person at reception can speak English. (Saw one case when they met several foreign customers) 31 March 2013
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