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Rated 4.2 out of 5 by 471 reviewers.
Rated 4.0 out of 5.0 by 服务不错,房间设施旧了些 酒店住了很多次了,设施确实比较旧了,但是公司协议酒店里这家的位置比较方便,也住的习惯了。总体来说酒店房间凑合,前台服务态度和速度不错。 May 28, 2015
Rated 5.0 out of 5.0 by 非常好 不愧在一楼大堂摆着各种获奖奖杯。服务人员训练有素,虽说是HI品牌,但服务不输大IC。硬件设施很完善,虽然电视小了点,但每个电视配备机顶盒,直接数字信号内容很清晰。饼干很好吃,就是有点贵。总体非常好! May 28, 2015
Rated 5.0 out of 5.0 by 服务很棒 酒店位置方便,周边配套完善。酒店设施齐全,入住体验很好。服务人员效率很高,特别喜欢酒店早餐,食物丰富,但咖啡质量有待提高 不足之处周边地铁施工影响交通,期待地铁施工早日完工 May 26, 2015
Rated 3.0 out of 5.0 by 比较一般的入住体验 跟其他地方的假日酒店比,本店相对偏老,服务态度一般。门外的施工工地更是带来很大的噪音。在特意要求安排安静房间并得到答应的前提下,被安排到了通宵施工工地那一面,整晚没法休息。 May 25, 2015
Rated 5.0 out of 5.0 by 整体服务不错 总的来说,还算不错,IHG白金会员专用通道没有完全利用起来,而且第一个接待的前台MM感觉业务完全不熟练,后来换了一个之后,服务明显好了很多,办理入住效率也提高了很多。在识别了IHG白金会员会员级别以后,给予了房型升级的服务,同时告知了房间内欢迎小吃和水果已经准备好,进了房间以后,发现还给了很多贴心的小贴士,还有欢迎卡片,这点儿让人觉得很舒服,一扫之前的不快。客房内很整洁,床铺和被子很舒适,热水来的很快。酒店地理位置还算不错,打车去西湖还是比较方便的,酒店门口在修地铁什么的,估计未来出入会更方便一些吧,以后如果有机会的话,还是会考虑入住的。 May 24, 2015
Rated 4.0 out of 5.0 by 服务态度好,硬件欠缺 住宿感觉一般,早餐一般,房间较小,电视效果较差,但是员工服务态度交好,让人感觉比较温馨,当然各个地方的holiday inn差别也是由的 May 23, 2015
Rated 4.0 out of 5.0 by 中规中矩 和其他住过的假日酒店感觉差不多,客房服务的速度非常快,赞一个!但是在要求延迟退房时,前台人员没有认出我的会员身份,还要确定。 May 22, 2015
Rated 5.0 out of 5.0 by 服务一流 服务热情,环境整洁,交通方便。 氛围轻松,所有员工都热情礼貌,很喜欢。 下次还会继续入住。 餐饮服务性价比很高。 May 21, 2015
  • 2015-05-29T17:15:06.620-05:00
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