Rated 4.2 out of 5 by 137
Rated 5.0 out of 5.0 by neilos Excellent
This was the first time that I had stayed in a Holiday Inn, and I must say, I was quite impressed.
Checking in was a breeze thanks to a very efficient and polite Receptionist. Room was lovely and comfortable, tea/coffee supplies neatly arranged on the tray in the room, bathroom was immaculate. The double bed, although a little firm for my liking, was very comfortable, and I had no trouble in nodding off in the land of nod.
Although this Holiday Inn is minutes from the M6, road noise is kept to a minimum, in fact, you wouldn't even know you were so close to a major motorway.
Restaurant staff, as per front of house staff, very polite and efficient. I didn't have to wait long for my evening meal to arrive. Although you do pay slightly more for a meal here, the way it was presented, and tasted!!!, more than made up for it.
Checking out, as per checking inn, a simple procedure.
Although I only stayed for one night here, it was an extremely comfortable stay, and I would happily recommend this particular Holiday Inn.
15 May 2013
Rated 4.0 out of 5.0 by stueyh Good Location,Enjoyed the Leisure facilities
Enjoyed stay, stayed two nights.room was good and bed comfortable.Good location, easy travel distance to Liverpool or Manchester. Easy to find, just off M6.The Leisure Facilities were very good.My only fault was that there was a wedding function on our first night and the guest were very nosy going to there rooms.Could have better sound proofing, especially around bedroom doors.
11 May 2013
Rated 4.0 out of 5.0 by Mary20 Comfortable rooms and good service
We stayed at this hotel last weekend for a family get-together. Throughout our stay it was clear that all members of staff were committed to guest satisfaction. The room was comfortable and clean and furnishings exceeded our expectations. Breakfast although busy was a pleasant experience, well managed and with a variety of good food on offer. We will definitely pay another visit to the hotel if in the area.
11 May 2013
Rated 5.0 out of 5.0 by allblack71 Our favourite Holiday Inn
Holiday Inn Haydock Park is favourite of both my young son and I.
Having only previously stayed in ground floor accessible rooms, this 4th visit took me to the 3rd floor, towards side of hotel. I spent nice, relaxing Friday & Saturday night here (avioded Grand National weekend).
Perfect location off M6 and easy to find (Manchester and Liverpool are both close-by).
Bought breakfast voucher on arrival. Breakfast time is nice experience - friendly staff offer genuine welcome. Lots of choice for breakfast, good quality too. Reception staff very pleasant on arrival and throughout stay.
1 thing ONLY I would change about hotel.....I'd like to see the accessible rooms with "walk in shower" option.
01 May 2013
Rated 5.0 out of 5.0 by Travellingwithatoddler Great stopover place on the M6
Great value, great breakfast, great pool facilities! Really glad I found this place as a stopover between The northeast of Scotland and the south west of England, will be using again.
Would have liked a confirmation that my special request of a cot in the room was being actioned, as I wasn't sure the hotel had received it until I phoned 24 hrs before travelling. Other than that, no problem.
18 April 2013
Rated 5.0 out of 5.0 by LisaJH Very comfortable, clean and very helpful friendly staff
Everything at the hotel was very good from the time we arrived. All staff were very friendly and couldn't have been more helpful. The breakfast was first class. Very good location for us, as we were visiting Manchester and Liverpool during our stay. Would definitely come back for another stay in the future.
15 April 2013
Rated 5.0 out of 5.0 by Ldegiorgi Attentive and friendly
The rooms are clean, the staff are very friendly and the service is very good
14 April 2013
Rated 5.0 out of 5.0 by Tickityboo Good Facilities
Hotel staff very friendly and helpful, excellent facilities and good recognition for priority club members. Very clean and comfortable room.
13 April 2013
Rated 5.0 out of 5.0 by Yosemite Holiday Inn, Haydock Park
My one night last Friday was business. I was greeted by reception staff who were very efficient and helpful. I ate in the bar and the food and service were both very good.
My room was very spacious and quiet, and I enjoyed a good night's rest. Definitely intend to stay again.
12 April 2013
Rated 5.0 out of 5.0 by David1305 Another Excellent Stay
This is now the 3rd time ive stayed at this hotel and the service just keeps getting better. Took my elderly father with us this time and he loved it, the staff were so helpful and couldnt do enough for him, WELL DONE. Im a Gold Priority Cub member and have stayed at loads of HI Expresses & HI Hotels but no one can beat ths standard of customer service / Care that you provide. On a slight downside, Rooms could be maintained a little better but still of a good quality. Looking forward to my next visit (which will be soon).
05 April 2013
Rated 5.0 out of 5.0 by Wierdone1 Fantastic hotel
Great staff and hotel. Service and staff so helpful and great pool. Stayed on many occasions and will return soon.
29 March 2013
Rated 4.0 out of 5.0 by bonny6448 polite and friendly reception staff
stayed at the holiday inn (haydock) for just one night, we would stay there again, reception staff very helpful and friendly, breakfast was delicious, good value for money. I suppose only negative was our room had stale smoke smell on curtains and maybe in carpets (wasn't sure) that was not too nice, so sprayed some perfume around to hide the smell.
But as I said that was the only negative and as we had been travelling for 5 hours to get there and had to go out almost straight away didn't mention it, maybe next time we would ask for another room.
17 March 2013
Rated 2.0 out of 5.0 by Bilko Poor reception staff and noisy rooms
Reception staff not very good, 4 min wait for someone to come into reception, On checking out the receptionist could barley raise her head.
Moved room twice due to noisy service pipework, very poor, Arrived needing a break, left needing a rest.
Bright side, Staff in breakfast room superb, food fantastic, Pool good
Overall score, below par
08 March 2013
Rated 5.0 out of 5.0 by grimreaper comfortable hotel
food great but kitchen slow.
overall great hotel would return again.
05 March 2013
Rated 5.0 out of 5.0 by granny03 lovely place
We arrived with our daughter and grandchildren aged 2,3 and 4. They had a lovely time as we do whenever we come here. This was our 4th visit.
01 March 2013
Rated 5.0 out of 5.0 by Babs5 Great value for money
Stayed for one night. Best night sleep for a long time! Breakfast amazing. Enjoyed the swim. Booked over three weeks in advance and excellent value for money. Would stay again.
24 February 2013
Rated 3.0 out of 5.0 by Tilly1 Could do better
The hotel was expensive in comparison to the innumerable Holiday Inns and Holiday Inn Express stays I have experienced over the last ten years or so. I have stayed here a couple of times previously and it was no better or worse than previously. This is the first time I have been acknowledged as a Platinum PC member by being offered a 500 points voucher or a drink and snack in the bar. Room upgrades are NEVER available even when the hotel is half full. At other hotels even if an upgrade is not available you get water and a biscuit in your room at least.
The decor is tired and the basic room allotted to me was shabby.
I had room service and the staff who served me were pleasant and efficient but the food was nothing special.
30 January 2013
Rated 5.0 out of 5.0 by MArif comfortable room and good service
Everything was great, room was confortable and good service.
29 January 2013
Rated 4.0 out of 5.0 by canon Most enjoyable
Avery comfortable stay and excellent food. The last time we stayed, we had to complain about the breakfast. This has been rectified and the breakfast was excellent. Staff were most welcoming and attentive in Reception, Bar and Restaurant.
The only thing was a very noisy party in that evening.
18 January 2013
Rated 5.0 out of 5.0 by Doogie42 Excellent stay and first rate!!
The Hotel was excellent!! It was very clean, very comfortable and the breakfast was "AMAZING"
The only thing that i could pick a fault with, would be the price of the bar as its very expensive?? Had it not been that expensive our party would have spent a lot more in the bar than we actually did..!!
12 January 2013
Rated 5.0 out of 5.0 by ktzoo Very friendly
I have stayed at Haydock holiday inn several times and every time I have enjoyed my stay and found the people very friendly and helpful. I bring my chidren with me and the staff are always very child friendly.
09 January 2013
Rated 5.0 out of 5.0 by Christine42 Fantastic break
The hotel is superb and the staff go out of there way to help you.a credit to you all.
08 January 2013
Rated 4.0 out of 5.0 by lol270265 excellent room and breakfast,pity the bar prices!
we as 2couples stayed over new year. We booked well in advance and got agood value b&b rate. The room was very good-clean spacious and comfortable,and the breakfast(we have stayed here before) was first class in every aspect. The lounge area is comfortable. We would have liked to spend more time in the bar on an evening but there is absolutely no way are we paying as much as £7-50 for a glass of wine so we walked into Ashton where prices for food and drink are much more reasonable. We believe that the pricing policy in the bar at the Holiday Inn only serves to drive people elsewhere and in our case cost the hotel a significant amount of revenue. This is a shame as we really like the hotel and will definitely stay again but will only eat and drink in the hotel if we feel the prices are reasonable.
07 January 2013
Rated 4.0 out of 5.0 by Liverpool Great Value
Got a great deal for this hotel and was presently surprised at how comfortable our stay was. Bar staff and reception staff where very chatty and made us most welcome during our short stay.
04 January 2013
Rated 5.0 out of 5.0 by sjken boxing day stopover
bargain price, great staff, plenty to eat at breakfast, very clean.
03 January 2013
Rated 5.0 out of 5.0 by goldenoldies Friendly staff,nothing too much trouble
We use Holiday Inn Haydock as a resting point on our way to family in Scotland We begin the next day refreshed having done the hard bit of the M6 through the cities
19 December 2012
Rated 4.0 out of 5.0 by Jack31 Excellent accommodation and helpful staff.
As we were in the vicinity visiting relatives we did not partake of any meals. However we were not disappointed in the service and comfortable surroundings.
We would have no hesitation in recommending this company to anyone requiring value for money, with A1 service.
04 December 2012
Rated 5.0 out of 5.0 by Stuart999 Great service, comfortable bed, good onsite gym
The service is very good. The bed is comfortable. The satff are always happy to help. Nothing is too much trouble. Food is very good.
The food is very good.
The gym has good onsite facilities. It has weight training machines, free weights, treadmill, cross trainers, cycle machines etc. Very good sauna, steam room and swimming pool.
It has onsite beauty salon including massage etc which is very good and not expensive.
Internet access is a bit expensive.
24 November 2012
Rated 3.0 out of 5.0 by Marmite Mixed service
One or two of the reception staff are excellent, always recognising Priority Clubloyalty status and taking the trouble to remember ones name and preferences, the majority sadly treat dealing with customers as a chore. When these staff are on, an upgrade is almost always impossible - the response is always we are too full. funny that these staff are always on on the days that they are full!
The restaurant staff are great. You are greeted with a smile, and nothing ever seems to be too much trouble. They dash round and really look after their customers
21 November 2012
Rated 4.0 out of 5.0 by penguin customer service
no fuss booking in and booking out. Efficient reception staff, clear billing. We have stayed several times and have never been disappointed. Have ordered room service and has been delivered within 20 mins even when place was busy.
17 November 2012