The manager has a gift to make us feel welcome every time we visit. He takes extra time to listen and help with billing, accommodations and any items needed during the stay.
It can be said this is[More]
one of my top two customer service experiences during the year, the other one is when I come to stay in December! Thanks for going above and beyond and taking your job seriously and truly caring about your customers I will NEVER stay at a different hotel as long as the service is conducted in this manner. [Less]