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Rated 4.2 out of 5 by 498 reviewers.
Rated 5.0 out of 5.0 by 地理位置极佳,床铺舒适,服务一流。 出行便捷,满足行程的所有需求。酒店环境好,舒适度高,服务态度亲切周到,步行到天星码头只需10分钟、海港城5分钟。推荐! 07 July 2014
Rated 4.0 out of 5.0 by Great Service, Great Food It was a first time visit to Hong Kong, with my Family. The hotel is easily accessible as we took the airport express and transferred to the free shuttle bus to the hotel, reached the hotel within 45 minutes. The personalized check-in experience at the Executive Club was fantastic as the hotel staff were very helpful and efficient. Although the room was not ready, we were offered a temp room for us to wash up which we declined. My 2 children love the food provided at the Executive Club and simply refused to eat out. The only disappointing part is the cleanliness of the room. The carpet outside the toilet was wet when we checked in the room. Furniture looks pretty old and perhaps refurbishment will be good. 07 July 2014
Rated 4.0 out of 5.0 by Check In Experience Check In process was messy as it was complicated by the way the hotel record the guest names if there are more than one room booked under one particular name. Hotel reocrds the name of the person that the booking is made for all the rooms instead of the names of guest staying in the respective room. To avoid confusion, make sure to do separate booking for each room using the guest names of each room. The airconditioning at the hotel lobby needs improvement as it is hot and stuffy during the summer when you visit Hong Kong. 06 July 2014
Rated 1.0 out of 5.0 by Be Careful You need to be careful and asked all questions since the staff may not capable or try not to provide all answer to you. They know you may not choose this hotel if they tell you everything. 30 June 2014
Rated 3.0 out of 5.0 by 服務親切有效率,但房間太冷無菸房有菸(霉)味 服務親切有效率,但房間太冷無菸房有菸(霉)味 服務親切有效率,但房間太冷無菸房有菸(霉)味 服務親切有效率,但房間太冷無菸房有菸(霉)味 服務親切有效率,但房間太冷無菸房有菸(霉)味 服務親切有效率,但房間太冷無菸房有菸(霉)味 服務親切有效率,但房間太冷無菸房有菸(霉)味 26 June 2014
Rated 3.0 out of 5.0 by Room cleanliness and staffs You need to pay some attention on room cleanliness. The mesh chair I got in my room 1819 looked really dirty. Lots of rounded stains in chairs which looks very odd and I did not have the appetite to sit on it........... Also there was dirty stains on carpet. I got the feeling the staffs behavior with clients should be more friendly and responsive. 24 June 2014
Rated 4.0 out of 5.0 by Purchasing Manager Hotel is conveniently located near the MTR station and other transportation. The room is clean, but the bathroom is small consider to other hotel that I stayed. The hotel staff is friendly. The overall review for the hotel is satisfactory. 24 June 2014
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