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Rated 4.2 out of 5 by 502 reviewers.
Rated 4.0 out of 5.0 by bed is comfortable but great locations the family room is comfort the toilet is clean but the carpet of the room is dirty n got smell so must do carpet shampoo to clean up the smell n stains. the pillows stil very soft can't sleep well . but generally is ok. location is fantastic can easy find the restaurants . 03 August 2013
Rated 4.0 out of 5.0 by Front desk personnel As always, my stay at Holiday Inn Golden Mile was excellent. Your hotel has become our home every time we come to Hong Kong. There is just one thing different this time from our previous stays in your hotel. The front desk lady who checked us in was not that friendly and accommodating compared to the others. We have been in your hotel many times and we can easily notice the difference. Maybe we just caught her on a bad day. We will still come back on our next trip to HK. Thank you. 01 August 2013
Rated 4.0 out of 5.0 by Good location but a bit outdated Stayed there for 2 nights with my reward point, staffs were helpful and good service. Fast check-in and check-out, no charge at check-out because of reward night. However, when I come back home I noticed that there is a charge on my credit card showing US$ 5.16 (around HK$ 40), and foreign transection fees US$ 0.15 that I don't know what's that for? It would be helpful if I can see the charge during check-out or notify me what this charge was for rather than just charge to my credit card. 26 July 2013
Rated 3.0 out of 5.0 by nice location Nice location. Easy to go everywhere from the hotel location as MTR station is right next to the hotel. However, the hotel staffs are not very friendly to kids. 22 July 2013
Rated 5.0 out of 5.0 by Great service The service is excellent. We arrived early at noon and they allow us check-in at that time and offered many extras to us. The room is comfort, not so little space like others in Hong Kong. They provide many amenities in the room such as three towels, two types of pillow and shower kit. 21 July 2013
Rated 4.0 out of 5.0 by A very good and extremely convenient hotel. I have stayed here multiple times over the past 5 years because it is in an EXTREMELY convenient location: My favorite tailor is in the basement level shops area, the best money changer and low cost laundry is on the next block, a 7-11 is just across the street where I can buy SIM cards for a HK phone for my stay, and there are two nice malls with excellent restaurants across the street (on on the left side and one directly across). The convenience of its location is truly hard to beat. The service has always been very good. For this last visit, the front desk, bell hops, executive lounge personnel, and restaurant staff all provided excellent service. As far as service goes, this has to be one of the best Holiday Inn's in the world. No other Holiday Inn that I have ever stayed in has been as good as this one. During my last stay, I came with my family and was happy to be able to upgrade my room to a suite for what I thought was a reasonable price. The suite was far more comfortable than the regular bedroom that I had booked. What are the shortcomings? 1. The pool is mediocre - but there is nothing they can do about it because there is no space for a better pool. 2. Views from the rooms are not good - but there is nothing that can be done about it because of its location right in the heart of Kowloon. So when staying here don't expect a great pool or nice views. Stay here for the exceptional location, very good service, and nice facilities. If you are looking to stay in a hotel within this price range, I highly recommend it. 20 July 2013
Rated 5.0 out of 5.0 by Great hotel fabulous staff comfortable beds I really enjoy stay at the Holiday Inn Golden Mile. This is one of my favourite hotels in the Holiday Inn chain. The staff are always friendly and helpful. The girls on the club floor remember you from one visit to the next making you feel like part of the family. We have had three stays in the past year and will be planning our next visit as soon as we go home. The rooms are always well equipped with the most comfy beds. Centrally located a must stay for all travellers. 18 July 2013
Rated 5.0 out of 5.0 by kind of like home I have been staying at the Golden Mile for years now and I find the experience to be exceptional in all categories. The staff are wonderful, friendly, warm and attentive. The amenities, the restaurants, the gym, the pool all make a little oasis in TST that allows you to forget that you're in a bustling, crowded city that never sleeps. I recommend the HIGM to anyone. If you are on business, the location is perfect and meeting facilities are great. If you are exploring Hong Kong, then this is a great base to start from and even better to come home to. You are 5 minutes from the Star Ferry and the harbor, right next to the MTR and in the middle of the Kowloon shopping district. At any rate, whatever one finds themselves doing in Hong Kong, you can't find a more pleasant hotel to spend your downtime. Thank you Golden Mile! 16 July 2013
Rated 4.0 out of 5.0 by comfortable room n good location we handled at frontddesk by mr calvin he was very helpful and warm staff. overall we were very satisfied when we stayed there 12 July 2013
Rated 5.0 out of 5.0 by home away from home Have stayed here many times and look forward to returning. This hotel ticks all the boxes with great service, wonderful breakfasts and perfect ambience. Look forward to my return. 12 July 2013
Rated 5.0 out of 5.0 by Comfortable bed and great food Hotel located near major shopping mall. Transportation of all kind are within reach. The only downside is the hotel should upgrade their remaining old rooms. It doesn't worth paying for the old room at the current price. 10 July 2013
Rated 4.0 out of 5.0 by Good Hotel Elements I would assume the elements to be a good hotel should consist of nice/comfort room, good food, safe environment, convenient, good services, etc. I found almost all of them in Holiday Inn Golden Mile. Well, of course, not everything is perfect. I would recommend a supervisor to train their subordinates, especially during the high pitch noise, back in the office instead of in front of the customers in the top executive club. Other than this, everything looks great. 09 July 2013
Rated 2.0 out of 5.0 by It would have been great BUT ..... My sister lost PHP7000. in her wallet in the room during our stay June 27-30, 2013. She discovered it when we got home and she needs to use the Pesos. 08 July 2013
Rated 5.0 out of 5.0 by always good I always stay at the Holiday Inn Golden Mile every time I am in Hong Kong, tried all the other hotels but for service, location, food, amenities and of course the best staff in Hong Kong, I always stay in the executive floor and feel its a home from home probably due to the great welcome I always receive from the Club lounge staff. 06 July 2013
Rated 4.0 out of 5.0 by recommended! i love the location of this hotel and i was very grateful that they allowed me to check-in earlier than the check-in time. we were assigned on the 10th floor, it seems that rooms on this floor are not yet refreshed but they are clean. the drain of the tub gets clogged after we took a bath but it was not such a big hassle since once we came back to the hotel at night the room is clean again. i also love he recognition of being being a platinum member, i get chocolates everyday. 05 July 2013
Rated 5.0 out of 5.0 by 方便舒服的酒店 每次到香港,几乎都住在这家,装修后,环境更加上一个台阶,前台服务越来越周到,房间越来越舒服!酒店位置一流,交通、购物和美食非常方便。但人也越来越多,特别是早餐时,有点乱! 04 July 2013
Rated 5.0 out of 5.0 by Quick and easy check in and check out Overall excellent,,they even let us in earlier because the room is ready, 03 July 2013
Rated 4.0 out of 5.0 by Excellent Service and Executive Lounge I travel to Hong Kong regularly but this was the first time I have stayed at this hotel since 2001. I was very impressed with the room, executive lounge, gym facilities and most importantly the staff. This is a premium property in an excellent location and I will certainly return on future business trips to Hong Kong. 03 July 2013
Rated 5.0 out of 5.0 Great service and location We had a very good 4 days 3 nights stay at Holiday Inn Golden Mile. The room and toilet is perfectly clean and no smell. The staff are exceptionally friendly and helpful. The food in the bistro was very good. Exceptional also is its location, very near to train station and you can go anywhere from there. Just outside is the busy Nathan road where you can already buy everything you wish. Also they gave special attention if you are a IHG member. I highly recommend this hotel and sure to use this hotel next time I go to HK. 01 July 2013
Rated 4.0 out of 5.0 by Amazing Stay It was a great experience. The hotel is located extremely well. Apart from the location advantage, the staff were very helpful. Since i stayed in the Executive room, the Executive Lounge was a great way to unwind. Great Stay. 01 July 2013
Rated 4.0 out of 5.0 by Good staying in Hong Kong-Golden Mile It's a nice hotel , good location for food and shopping. Staff work very professional, attitude is very friendly . I would like to stay in this hotel again. 28 June 2013
Rated 4.0 out of 5.0 by Good hotel Excellent to have 3 double beds in a room. Perfect for family. 26 June 2013
Rated 5.0 out of 5.0 Good location and nice staff Stay was good with respect to staff, food, location . Location is very nice as you have plenty of Indian restaurants near by and MTR station is also in no distance. Only drawback was room smaller in size. 26 June 2013
Rated 5.0 out of 5.0 by Friendly Staff and good size room We had a great stay at Holiday Inn Golden Miles. Staffs were very helpful and accommodating. Close to all transportation. Free Wifi was a plus. The only one thing that I like to see change is that if the room was booked for 4 people and the breakfast was inclusive, then it should include breakfast for all 4 people regardless of their age, especially with kids older than 12 years old. It would be difficult to leave a child behind just because they are a little over 12 years old and really doesn't make sense to pay $30 US dollars for breakfast when they don't eat that much. My kids were ok this time, however, if we were to return in the future, my kids would hit the limited age for breakfast. 21 June 2013
Rated 4.0 out of 5.0 by Good Hotel Great location for metro and shops in Kowloon. Comfortable hotel, 19 June 2013
Rated 5.0 out of 5.0 Great staff great food Great service at the club floor, very detailed-minded staff. The facilities for club members are great, spending the afternoon at the roofttop swimming pool is just a great way to relax and refresh my mind from this busy city. The breakfast was 18 June 2013
Rated 4.0 out of 5.0 by Very good location The hotel is very strategically located Everything is within walking area The staff is always very helpfull and work quite fast If we ask them something they do not hesitate to tell us repeatedly to make sure we understand The breakfast is ok, a lot of european , american, even some indian food But very limited chinese and japanese food The room itself is quite spacious, but you better choose a bigger room if you plan to use extra bed because the deuxe room will feel cramped if you use an extra bed The bed is nof firm enough for us (FYI we use beds with back support at our home) The laundry is ok Threr's a refrigerator, hairdryer, ironing board and safe deposit box at our room The view from our room is so bad (the back of some building and outdoor vent.), we choose to close the curtain all the time. 18 June 2013
Rated 4.0 out of 5.0 by Nice Place and Service This is one of a nice and pleasant hotel. Staff was sincerity to service without taking an advantage from guest's unknown information. Room service was excellent. The location is also comfortable, a few minutes to MTR Station. With Priority Club member, we could access free WiFi in the room. 17 June 2013
Rated 5.0 out of 5.0 by Excellent Service The stay in Holiday Inn Golden Mile, Hong Kong was excellent. The staff is superb and the service is extraordinarily fast. My companion and I enjoyed our stay and look forward to another in the future. 17 June 2013
Rated 2.0 out of 5.0 by Comfortable bed YET Couple of items in the room are spoilt, water heater and hair dryer are not working..sent an email to request for high floor, yet was given the lowest :( was not on any promotional rate, hence expect to get better room, but disappointment.. 17 June 2013
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