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Rated 4.2 out of 5 by 642 reviewers.
Rated 5.0 out of 5.0 by Great stop over With a warm friendly welcome this hotel was just what we needed for a short stop over. The executive room and facilities were excellent with pleasent and helpfull staff. Next time in Hong Kong we will certainly stay here. 07 May 2013
Rated 5.0 out of 5.0 by Shining smile makes all customer experience excellent No matter where and when I bumped into hotel staffs, they always kept in high spirit and gave me a big smile, which made me a good day from the beginning to the end. That's why I like to choose Holiday Inn if I can find one in each city when I travel here and there. 06 May 2013
Rated 5.0 out of 5.0 by Simply comfortably worthwhile Our stay was truly a quality experience driven by excellent customer service provided by the hotel staff. It was a stay made with in quality time truly worth while. 06 May 2013
Rated 4.0 out of 5.0 by Service The reception staffs seems to have dropped in svc level recently. I have always favoured staying in this hotel and I hope this area can be improved. Thks. 05 May 2013
Rated 5.0 out of 5.0 by Fabulous hotel and location Have stayed many times. Long time staff members remember me and are always so gracious. Wonderful hotel. Love to stay here and always recommend it to anyone I know coming to HK. 05 May 2013
Rated 5.0 out of 5.0 by Execellent hote in a excellent location Holiday Inn-Golden Mile will always be my first choice of accommodation whenever I travel to Hong Kong. From the Front Desk to the hotel room, everything is in Top Quality. Nothing negative to comment about. I am always very happy staying in this hotel. 05 May 2013
Rated 5.0 out of 5.0 by It is always a nice place to stay and relax Holiday Inn Golden Mile will always be my first choice whenever I travel to Hong Kong. The spacious hotel room and the hotel location are the main factor. The hotel staff especially the Front Desk staffs are always very accommodative to my request. They will always do their utmost best to make the hotel guests satisfy. Please send my sincere thanks to every one of them and keep up the good image for the hotel. 02 May 2013
Rated 4.0 out of 5.0 by location is perfect very close to the subway Shopping so easy because lots of shops around the hotel such as Habour city,Marsha,k11 foods is tasty but restaurant is a bit small A little bit noisy since we are lower floor 29 April 2013
Rated 4.0 out of 5.0 by Slow Service Service at the 1st floor coffeeshop was very slow. 28 April 2013
Rated 4.0 out of 5.0 by Stay there all the time I have been staying at the Holiday Inn Golden Mile for many years when on business in China. Hotel experience is consistent, with no surprises (exactly what I want when traveling for business). Location in downtown Tsimshatsui HK is simply the best. As a club member, check-in is welcoming and efficient, in spite of the traffic in and out of the hotel. Hotel rooms are small (typical of every hotel in HK), but comfortable and clean. Staff speak English and are very helpful. Buffet, bar and restaurants are great, but tend to be pricey. Good news is there are a multitude of breakfast, lunch, and dinner venues within a 4 block radius of the hotel. I typically crash in HK after a week working in Shenzhen, so the Holiday Inn acts as my first-world landing pad. Health club and swimming pool is great for R&R. Bottom line-you get what you pay for. For the amenities, location, and convenience, the Holiday Inn is probably the best value in that class of hotel in HK. 27 April 2013
Rated 5.0 out of 5.0 by Great and relaxing room! Good location, courteous staff, nice service, great and relaxing room. Affordable and easy access to MTR . Surely we'll be back again! 26 April 2013
Rated 3.0 out of 5.0 by Unexpected service standard of the Concierge Extremely shocked & disappointed with your Bell/Concierge service on my departure date on 14April. I was waiting for the airport shuttle bus service to the Kowloon Station around 11a.m. Since the seating space outside of the glass door was fully occupied, I informed your duty staff then to inform me as I was waiting at the lobby sitting area. The shuttle came & went without anyone informing me :-( I saw the shuttle about to turn out & rush over but your staff didn't bother to help "shout" for a stop. I asked your staff why not infomring me & was that I needed to wait another 10-15 minutes & your duty manager didn't offer to help, showed no apology, & said, "I'm afraid so, you have to wait again." I was very unhappy & went out to take a taxi as I didin't wanna be late for my flight. Your staff did nothing to help to waive for the taxi either :-( What's that type of service?? 23 April 2013
Rated 5.0 out of 5.0 by Priorty on Transport and Shopping Convenient Room are clean and nice. Service are good. Located in the heart of Tsim Tsa Tsui . Beside Sheraton and Peninsular. SHopping are surrounding with Branded and Skin Scare , Health care. Transportation for Bus to Wongkok and International. Transportation to MRT and Central are very easy , there is ferry port nearby only. 22 April 2013
Rated 4.0 out of 5.0 by In the heart of Kowloon Although located in the heart of kowloon, this hotel is suprisingly quiet. It´s very clean, and has extremly friendly and helpful staff!!!!! 22 April 2013
Rated 5.0 out of 5.0 Great Stay at the Golden mile as usual. Came into Hong Kong for a 2 day trip and after staying at causeway bay last time was back at golden mile this time. Great experience. Friendly staff , free wifi , excellent location and great breakfast spread. Definitely my preferred hotel when in Hong Kong. 22 April 2013
Rated 4.0 out of 5.0 by Highly recommended Holiday Inn was a very nice place to stay. I booked connecting room and that's what I got. Customer service was excellent as was the cleanliness. We had 6 people in 2 rooms and it didn't feel cramped at all. Room service was extremely tasty. Location was very central to train and bus. And ferry was a short walk away. Overall holiday Inn was a wonderful choice to stay and would choose it again on my next visiti. 21 April 2013
Rated 4.0 out of 5.0 by great service I visit Hong Kong of ten throughout the year on business, and always stay at this hotel. The location is excellent, right in the middle of a very busy shopping area on Nathan & Moody Roads, yet the rooms are quiet and comfortable. The staff at this hotel is excellent. They seem to know anything you ask about. Very polite and hard working. I am very impressed with them. I would recommend this hotel to anyone visiting Hong Kong. 21 April 2013
Rated 2.0 out of 5.0 by Value for money - no. I did order a room with shower, 2 months before arrival, nothing mentioned on the homepage or in the confirmation. At arrival I was informed that I should pay more, I just got a fight with them and got the needed room. I have only one leg and do not like climbing. The room was very small but clean. Breakfast was 100% OK, but in the evening I vent to the coffe shop to get a cup af coffe and a croissant not possible without a fight again i did expect it was normal in a Coffe Shop. Location fine, close to the airport bus. Reception just like a train station. 20 April 2013
Rated 3.0 out of 5.0 by Expecting a little bit more As a Priority Club member, I am always hoping that the members are kind of enjoying some kind of priviledges, however every time I get the smallest room on the floor ( have checked this from the floor map ). This time, there were corridor stairs so that all the other similar rooms beside were larger. I have faced this several times and as no change maybe it is again time to look for other options in the area. 19 April 2013
Rated 4.0 out of 5.0 Excellent service We would like to say "thank you" to staffs being in the reception desk and a female staff in Chinease restaurant for giving us excellet services. At the second day, we were not fine and felt a chill, They acted promptly to provide warm blankets. We enjoyed very delicious and warm Chinease soup. Thank you very much, we enjoyed staying in HongKong! 19 April 2013
Rated 4.0 out of 5.0 by Convenient in location and service I live Holiday Inn Golden Mile for 4 nights, the location is convient for travel, and the special case to make me happy is the service to help me to buy the train tickets, very fast response, and very warm help. 17 April 2013
Rated 5.0 out of 5.0 by Excellent Staff & Service except for Security Personnel We were greeted with a very accommodating and very friendly reception staff upon our arrival. The room is quite spacious and clean, the cleaning staff very efficient in maintaining its cleanliness. Checking out was a breeze also, same very friendly treatment as our check-in. However, while we were at the hotel lobby waiting for the airport shuttle to arrive, we can't help but notice how the security personnel at the lobby tried to control some children playing in the area. They were not rude or discourteous in any way, but they looked a little menacing when they were trying to ask the kids to stay away from the plant boxes. They could have been a little friendly, as the rest of your staff, so the kids do not feel intimated and scared. Asking a kid to behave with a smile always work wonders for me. Overall, we enjoyed our stay very much! Definitely, the hotel to book when we come back to HK! 17 April 2013
Rated 4.0 out of 5.0 by Great Service When my family and I checked in at reception, reception personnel provided us very good service. Amiable smiling, patient answers and friendly words made us very comfortable and relax. 15 April 2013
Rated 4.0 out of 5.0 Good Hotel is excellent location wise but the charges are more compared to similar properties in nearby location. Will definitely stay in the same property if I visit HK again. 14 April 2013
Rated 5.0 out of 5.0 by Great experience Shall never forget the great service and a home like stay. Shall always stay in this hotel in my next business visits. 13 April 2013
Rated 4.0 out of 5.0 by It' a good hotel! In a word:it's a good hotel!I will choose it for ever! 12 April 2013
Rated 4.0 out of 5.0 by Club Floor staffs service is excellent ! If I go back to Hong Kong, I only stay in your hotel, because the location is good, convenience to shopping and go to everywhere. Also the Club Floor is very kind, and service is very gold. I have visited many another countries Club Lounge, this is the best ! 11 April 2013
Rated 4.0 out of 5.0 by Great location and a good service A excecutive club was a nice place to sit and drink a cup of coffee. Room was comfortable and spacious. 08 April 2013
Rated 4.0 out of 5.0 by Great stay in HK Had a great time, the hotel staff were very good, we tended to eat out with friends most of the time, but did have a few meals in which were good but slightly expensive. Would recommend this hotel, great location.. 07 April 2013
Rated 3.0 out of 5.0 by Could have been better Great hotel location and spacious room. Stayed in a Premier Family Room for 2 nights next to a connecting room. There was alot of noise from the room next door but luckily it didn't went past 1am or may have to seek help. Throughout the stay despite the DND being turned on, the housekeeping still knock at our door. After checking out, I was trying to put a small package into my luggage (did it at an inconspicuous corner) but was being stopped & insist that I do it in the luggage storeroom (there isn't much room in there). Honestly I feel this is very degrading. Have no complaint staying with Holiday Inn until now. 06 April 2013
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