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Rated 3.9 out of 5 by 247 reviewers.
Rated 1.0 out of 5.0 by Worst hotel experience imaginable My family and I frequently travel and have always felt like Holiday Inn had a reputation for being a reliable and clean place to stay. We were deeply disappointed in our stay at this facility. We reserved our stay at this hotel when attending a concert at the NRG Stadium. The only good thing about this hotel is it's proximity within walking distance of the stadium. After arriving at approximately 5 pm for a 7 pm concert we were told there were no rooms ready. We had reserved 2 rooms for 2 families of four with 2 beds in each room. Finally, after going to the dining room and waiting 1 1/2 hours to be served an inedible meal, we were told we would have to accept 2 rooms with a single king bed. Due to time constraints we did, but requested extra bedding so our children could sleep on the floor. This we never received, but were given several extra towels which we were forced to use as pillows and blankets. Breakfast the next morning was part of our package. After over 2 hours of waiting in the restaurant and only receiving part of our meals, we left to return to our room to check out. The room key did not work, again, and it required 3 trips up and down from the 10th floor to finally get checked out. Due to the massive line of angry hotel guests, we did not attempt to complain again to the front staff, and just fled the property. 27 August 2014
Rated 1.0 out of 5.0 by room every thing could be over looked if not the bad it would wake you up 25 August 2014
Rated 5.0 out of 5.0 by Perfect for Med Ctr visit! The hotel is conveniently located for anyone visiting the Texas Med Ctr. It is quiet and clean. Breakfast is a nice perk and the food, including room service is always good. Shuttle is convenient . 25 August 2014
Rated 4.0 out of 5.0 by Room Service When room service delivered our meals they did not leave a receipt. We called room service about this and they promptly brought the receipt to our room. 24 August 2014
Rated 5.0 out of 5.0 by Houston Medical Ctr area Good Service and value for the location. I was close to the Medical center area and was very convenient to Hobby Airport. The pool area was clean and nice. 23 August 2014
Rated 5.0 out of 5.0 by nice rms soft bed, nice rooms, good attention, nice pool, close to different location , 22 August 2014
Rated 5.0 out of 5.0 by nice stay location was great. room was nice and affordable. I recommend this hotel to stay for anyone. The staff was good. 21 August 2014
Rated 5.0 out of 5.0 by Fun Weekend, Great Stay! We came to see the Falcons/Texans game. Go Falcons! Great stay. Super comfortable beds! Though the room is a bit small, there are tons of drawers, good closet space, nice furniture, and a gooood cold AC! We had a great view of the stadium. You really just have to cross a parking lot to get to it. Good service. Can't say I had the food or free breakfast (overslept), but the bar was great! Hence the oversleeping lol! Bartenders (Elizabeth and Monica) were GREAT! We met amazing people, and our stay was overall enjoyable! Also, parking is free. We'll be back! 18 August 2014
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