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Rated 3.8 out of 5 by 376 reviewers.
Rated 5.0 out of 5.0 by Good place to stay I really like this hotel. It's convenient and close to NRG Park.. The staff was very friendly and knowledgeable. The renovations are fabulous. The beds are very comfortable. I will definitely stay here again. The lightweight curtain billowed out over the ac unit. We use a hair clip to secure to the heavier curtain. The lightweight curtains need a weight attached to the bottom of the curtain to keep this from happening. Our stay was great! 05 March 2015
Rated 5.0 out of 5.0 by Impeccable service and comfortable room The staff was probably the most friendly and gracious I have encountered in a while. While the restaurant was a bit on the slow side, the waitresses and bartenders were all top notch. The remodel of the hotel was tastefully done and comfortable. I will be staying at this hotel the next time I'm in that part of Houston. 05 March 2015
Rated 4.0 out of 5.0 by Business Stay At first glance, I was disconcerted to see that the hotel was undergoing renovation when I arrived. Thankfully, the renovation was kept to business hours, when I was out of the hotel. The room that I stayed it was updated and modern and I was impressed. 02 March 2015
Rated 5.0 out of 5.0 Houston Med Center Stay-last minute Staff was very welcoming, clean, upgrading looking great!!!! 01 March 2015
Rated 2.0 out of 5.0 by What a dissapointment My husband was recently diagnosed with cancer so we came all the way from San Diego To MD Anderson in Houston. Over the phone, the Holiday Inn said nothing about being under construction. We stayed there for about a week and had to move rooms 4 TIMES!!! What a joke! I would NOT recommend going there until the construction is done. So noisy and many of the facilities are closed. Also, we had to stay in the hospital unexpectedly in the middle of our trip and didn't get back to check out on time. They told us that they would only give us until 2pm to check out even though there was TONS of availability. Where is the compassion??? My husband was just diagnosed with stage 4 cancer! (which I told them). Unbelievable!!! We were really bummed because this hotel has really comfortable beds and decent rooms and bathrooms. They need to work on their customer service. 27 February 2015
Rated 5.0 out of 5.0 by Thanks Awesome stay...lovely staff! The next tie i'm in Houston I will be sure to stay at the NRG location as it was easy to get to everything and everywhere I needed to go! 27 February 2015
Rated 5.0 out of 5.0 by friendly people and nice room with awsome bed! very nice and enjoyable experience! love the new look! from the lobby to room 26 February 2015
Rated 3.0 out of 5.0 by Not to the usual Holiday Inn standards........ Very limited menu No room upgrades for Platimum members No complimentay water No safe in the room Breakfast to order - slow! Construction work prevented a restful weekend. 26 February 2015
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