Rated 4.1 out of 5 by 146
Rated 5.0 out of 5.0 by Jennifer74 great hotel with convenient location and reasonable price
we missed a flight out of IAH and chose to stay here until the next day. we ate at the restaurant, and it was just ok. food didn't have a great deal of flavor. the lobby and surrounding area was nice and clean. ditto for our room. the area outside our room was dirty and smelled of gas, however. we reported the smell, but i'm not sure it was addressed. overall, we would stay here again. just recommend some improvements to the hallways. also, our room was way in the back, and we should have been warned about how loud the traffic noise would be. lastly, our room was far away from the main lobby, and the security door was unlocked and practically sitting open. that is, no key card was required for entry as noted on the door. kind of scary being that close to the freeway. would have liked that extra layer of protection, especially with two preschoolers in tow.
11 December 2013
Rated 4.0 out of 5.0 by dglennie Great Value
Got this room on an Entertainment Card deal. Super value. If I had paid full price I wouldn't have been happy about a few small issues. The pool needed cleaning (even though it was too cold to swim). Only one of the business center computers worked and I tried about 5 different times. Had to get the front desk to reverse the charges for the kids meals as they're supposed to eat free....no one at the restaurant mentioned anything. The shuttle service to the mall left my wife and her friend there after a miscommunication about pickup time...but they recovered by going to get them.
I would stay there again.
11 December 2013
Rated 4.0 out of 5.0 by Gabasolesito Great
It was a Great experience at the check inn Shon help us with our requests and always with a smile. It is in a Great location near yo the airport but also in a road that conect to downtown and the outlets.
04 December 2013
Rated 5.0 out of 5.0 by Donyell Excellent service and extremely comfortable beds
I would definitely recommend friends and family to stay here!
03 December 2013
Rated 5.0 out of 5.0 by Baron12 Houston Stay
I would recommend this Holiday Inn. We stayed here prior to going on our cruise and post cruise. The rooms are clean, large and the staff was extremely helpful. The bed is wonderful! Definitely a good experience.
30 November 2013
Rated 1.0 out of 5.0 by MisterMatt substandard property: do not go
Staff was very friendly and tried hard but property is substandard, worse than the cheapest motel: no closet, just a rack to hang your clothes, no coffee machine, only one chair in room, carpet smelled horrible, bathroom small and not functional. On top of that shuttle to airport is first come first served so they cannot even guarantee you will get to the airport in a timely fashion,
I think the HI express (which is cheaper) may be a much better property
28 November 2013
Rated 5.0 out of 5.0 by Dave2232 Overall great experience
Staff was all very friendly and helpful. I enjoyed the bar and restaurant downstairs. Everyone treated me with respect and hospitality. Only disadvantage is aside from the airport there is not much around it. But perfect for a quick in an out business stay.
26 November 2013
Rated 3.0 out of 5.0 by Gorgie Airport Shuttle Service
Checking in was typical. However, it was not made clear that the shuttle service to airport was every 30 minutes in the morning. Getting to the departure lounges was secondary, the shuttle had to stop at different locations before arriving at the terminals. Prioritizing catching flights was a secondary consideration. For a hotel located to serve the airport this attitude was very disappomting
23 November 2013