Rated 4.5 out of 5 by 33
Rated 2.0 out of 5.0 by CoachJames Poor Experience
I always enjoy Holiday Inn Express hotel stays. I tried this Holiday Inn and was extremely dissapointed. The facility looks good inside and out, but that is the only good grade that I can supply.
The staff wasn't very friendly. The hostess acted put out when I asked for an extended checkout.
The coffee in the room is terrible. No complimentary coffee in the lobby.
Room was extremely loud at night. Thin walls? I only got about 3-4 hours of sleep.
I would not recommend this hotel.
21 November 2013
Rated 5.0 out of 5.0 by Andy61 great hotel
Great hotel, was staying at the Crowne Plaza on 290 but this hotel is 10X nicer.
I am a IHG Priority Club Platinum member, my only beef was that I was not recognized as such when checking in. When I mentioned it to the HI associate, she seemed put off that I was busting her chops for NOT RECOGNIZING me !!!! Perhaps a bit snooty ???? I don't know.
04 November 2013
Rated 5.0 out of 5.0 by bbird76020 Experience Was Great
This had to be one of the best hotels for the price I have stayed in for a long time. Room was wonderful. Staff extremely friendly and helpful. The location was great for us as we were able to easily go to places we wanted to visit. Will definitely stay there again.
09 October 2013
Rated 5.0 out of 5.0 by Court6755 Exhibitor for a miniature (dollhouse) show
Great hotel with extremely helpful employees. After experiencing transmission problems in our van Bob an employee helped us find a shop where our van was serviced while we did the show. He helped us get our luggage and wares for the show stored so the shop could tow the van from the hotel. It was comforting to know so many of the employees had our back.
04 October 2013
Rated 5.0 out of 5.0 by ModelMan Expectations Exceeded
The room was amzazing. It was well appointed and updated with every convenience imaginable. It has been many years since I stayed at a Holiday Inn property and the modernization of the facility was fantastic. If all of the IHG locations are like this now, I am advancing this chain to the top of my selection list.
02 October 2013
Rated 5.0 out of 5.0 by MH004 Great Place to Stay
Wonderful room with high ceilings, comfortable beds, and fluffy pillows. We were at the very end of our floor so it was exceptionally quiet. The staff were friendly and very helpful from the moment I set foot in the door.
The restaurant was a nice surprise. Not very big, but the food was great and the portions large.
I would definitely stay here again.
02 October 2013
Rated 5.0 out of 5.0 by SDUSA Westway Park
Great Service, very clean and comfortable. From Desk workers are extremely pleasant and helpful.
10 September 2013
Rated 5.0 out of 5.0 by Rick212121 West Way Houston
Clean room and outstanding service. The room service is a bit overpriced but the food is good
14 August 2013