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Rated 3.9 out of 5 by 78 reviewers.
Rated 4.0 out of 5.0 by Holday Inn Houston Area Nice Clean Safe Friendly Convienient Near Airport Easy To Find Secure 13 August 2014
Rated 4.0 out of 5.0 by Comfort and Service Everything was good. The rooms were nice and beds comfortable. Internet service and desk to handle business was available, just in front of a/c which made for discomfort some. Kids running up and down the hall for about an hour. Being renovated, had new carpet, and amenities which made it nice. Card accessed gate which added security which I thought was nice with side door entrance. 31 July 2014
Rated 5.0 out of 5.0 by Comfortable bed, free shuttle service and great service Well located within LoneStar campus and Willowbrook mall area with Free shuttle service. Ribeye steak were actually pretty good for dinner and beds are really comfortable. Would be good to add more desserts options on the menu and have a phone book for close restaurants with in room delivery for more optiosn as there are no dinning options at walking distance from the hotel. 28 July 2014
Rated 3.0 out of 5.0 by Stay Poor phones. No paper or bill delivered. No Restaurant except breakfast. Entry door hard to access Desk chair poor. TV remote poor. 27 July 2014
Rated 3.0 out of 5.0 by Good staff but poor facility I chose Holiday Inn as recommended by friend. I found room is clean and staff are nice. However, I get a big issue with old equipments inside my room. 1)The air conditioner generates Huge noise when is working, really annoying. 2) The Fridge is ok for milk and fruit but totally not working for frozen food. My ice cream become complete liquid after a night, despite adjusting temperature button. 3) Very limited food selection on breakfast I don't think I will recommend it to my friends. I will try some other hotel next time. 22 July 2014
Rated 5.0 out of 5.0 by Nice stay. Hotel staff was extremely friendly and helpful, the parking lot is gated and access controlled with room key. My room was kept spotless by the housekeeping staff and the dining staff was quick to bring refills and clear my table. Close to shopping and dining in the Willowbrook mall area... 18 July 2014
Rated 5.0 out of 5.0 by comfortable and slept good I once had a bad experience here but so many changes and upgrades have occurred that it totally made my trip awesome and comfortable. Bed and pillows let me sleep really good! 16 July 2014
Rated 4.0 out of 5.0 by Clean hotel It was clean and comfortable. I would stay here again if I am in this area and need a hotel room. 14 July 2014
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