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Rated 3.7 out of 5 by 187 reviewers.
Rated 1.0 out of 5.0 by Business visit Overwhelming number of flies around the restaurant serving area. Dread to think what the kitchen is like. August 27, 2015
Rated 4.0 out of 5.0 by Good Manager We had to complaint for our room not clean properly, found hairs in the bed, bathroom is not clean either found dead spider. Manager offered £15 refund plus complimentary drinks. Manager changed the beddings and apologised. not sure if we will stay again to this hotel. August 26, 2015
Rated 5.0 out of 5.0 by Comfortable, convenient place to stay I stayed here for just one night as a stop off on the way to my holiday venue. The staff were very polite and happy, the room was big and comfortable and the breakfast in the morning was great. Very good price for the service and quality provided. August 23, 2015
Rated 4.0 out of 5.0 by Gluten Free communication Orwell King size bed is not quite the same as other Holiday Inn mattresses in our view. Seemed a bit softer. Also it seems impossible to get a message through to restaurant staff that you need Gluten Free breakfast so that one is then made to feel a nuisance. Front desk staff and chef were excellent. And swimming at David Lloyd center was good. August 6, 2015
Rated 5.0 out of 5.0 by ok for overnight stayed here for a wedding.couple of issues with the room. lid of bin in bathroom not cleaned however rest of bathroom was spot less. there was a hole in net curtain also they seem to suffer with black mould around windows.over all was happy with this hotel but they do need the odd bit of maintaining seeing to.prob would stay there again if i am ever in he area again August 5, 2015
Rated 4.0 out of 5.0 by Good friendly service Have stayed at this hotel previously and always satisfied. August 4, 2015
Rated 4.0 out of 5.0 by Attentive staff We used the hotel for a short break to tour Suffolk. It is a great base for that being adjacent to the major trunk roads. The hotel staff were the best thing about the stay, friendly and attentive. Let down by not having the best selection of food available off the bar deli menu. Room was comfortable and quiet. August 4, 2015
Rated 3.0 out of 5.0 by shame about the food I ordered fish & chips, which although allegedly cooked to order was only warm when it arrived, no matter I was hungry. Unfortunately, when I cut into the fish it was full of bones, the staff kindly agreed to change the order to lasagne which was in a pool of oil when it arrived. It seems there was an issue with the cheese topping. The room and staff were good but the food was poor. July 29, 2015
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