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Rated 3.8 out of 5 by 88 reviewers.
Rated 2.0 out of 5.0 by Let down from previous visit On arrival rushed by receptionist nothing explained, room to hot, room not very clean I:e old bar of used soap left in shower tray and cleaners dust rag by side of bed. Have stayed before but felt let down on this stay. 26 September 2014
Rated 5.0 out of 5.0 by Comfortable Nice and comfortable without the fuss. Nice staff in all areas of hotel. 20 September 2014
Rated 4.0 out of 5.0 by Nice hotel Stayed for one night. Clean room and bathroom, nice quiet nights sleep. Furniture a bit worn and old fashioned but nice enough. Plenty of places to sit and have a drink in peace. Drinks in the bar really expensive! Plenty of good parking outside. Would stay here again. 14 September 2014
Rated 4.0 out of 5.0 by Enjoyable stay We enjoyed our two nights at this hotel. The room was clean and the king-sized bed was comfortable. We especially liked the good quality, solid furniture in our room. The bathroom was also clean with everything that we needed being to hand. Breakfasts were excellent with a good variety of dishes on offer. All the staff with whom we had contact were friendly, polite and helpful. We shall certainly stay at this hotel again, and can recommend it to others. 28 August 2014
Rated 2.0 out of 5.0 by No free WIFI and no Bacon We were shocked to discover we had to pay £14/day for internet connection, the rooms had cobwebs and spiders in the corners, which if you knew my daughter is a disaster!!, I had to dispose of them all out the window, At breakfast the tables weren't cleared between courses and they ran out of bacon at the self service, the staff were unaware as they were too busy chatting. 28 August 2014
Rated 5.0 out of 5.0 by reception staff. Excellent staff on reception. They were most helpful when most needed. 19 August 2014
Rated 3.0 out of 5.0 by Friendly staff Staff were friendly and doing their best. But breakfast time was a bit of a lottery as to what was available. Food was running out faster than it was being replaced. Seems that they needed another couple of members of staff. 07 August 2014
Rated 2.0 out of 5.0 by Herd of elephants pogoing overhead I have stayed at many Holiday Inns over the years, including the Ipswich Orwell, but I'm afraid this visit didn't do them justice. The outside of the hotel is looking shabby and the rooms, which seemed so nice and clean the last time I stayed, looked worn and tired. We also found our bathroom dirty. It was also very hot and noisy. The people upstairs sounded like a herd of pogoing elephants and appeared to be having some sort of party until 3.30am which was ironic as it was the first time our daughter had slept until 3am in her own cot but we were kept awake by them instead. On the plus side the child travel cot provided was very clean and looked new and when we closed the curtains it was pitch black. 06 August 2014
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