Rated 3.8 out of 5 by 186
Rated 4.0 out of 5.0 Good Manager
We had to complaint for our room not clean properly, found hairs in the bed, bathroom is not clean either found dead spider. Manager offered £15 refund plus complimentary drinks. Manager changed the beddings and apologised. not sure if we will stay again to this hotel.
August 26, 2015
Rated 5.0 out of 5.0 by Katie1990 Comfortable, convenient place to stay
I stayed here for just one night as a stop off on the way to my holiday venue. The staff were very polite and happy, the room was big and comfortable and the breakfast in the morning was great. Very good price for the service and quality provided.
August 23, 2015
Rated 4.0 out of 5.0 by RevChris101 Gluten Free communication
Orwell King size bed is not quite the same as other Holiday Inn mattresses in our view. Seemed a bit softer.
Also it seems impossible to get a message through to restaurant staff that you need Gluten Free breakfast so that one is then made to feel a nuisance.
Front desk staff and chef were excellent. And swimming at David Lloyd center was good.
August 6, 2015