Rated 4.2 out of 5 by 426
Rated 4.0 out of 5.0 by oatcake13 excellent location
we stayed two nights here and were very pleasantly surprised as at first viewing it looked quite old fashioned
from the outside.The interieor could do with a bit of modernising but everywhere was spotlessly clean,massive car park,very nice food,very helpful staff,and situated in a great location for visiting a very varied and interesting area.Wi-fi quite weak,bathrooms a bit on the small side ,but,ok quite a long walk to the main area if you are in the farthest rooms but we liked it there because very quiet there Overall i am quite happy to recommend the hotel
August 31, 2015
Rated 5.0 out of 5.0 by KTherts good stay
Convenient for visiting town centre and surrounding Suffolk area. Would recommend, good comfortable and clean.
August 31, 2015
Rated 1.0 out of 5.0 by Fourth horseman Not Holiday Inn Standard
I have used Holiday Inn for both business and holidays and this is the worst ever. Expensive for where and what it is - check in good and room clean but that's all.
Needs a make over with dirty walls and carpets and with a room so small by dog has more space - wifi intermittent and slow and no good for business use - I am a member but no free wifi
The worst part was the electronic key card did not work and when the receptionist brought another card and "tutted" for the inconvenience it was the last straw
Holiday Inn you have just lost a customer
August 30, 2015
Rated 5.0 out of 5.0 by Andrew_O Comfortable bed and great service
Enjoyed my stay, the room was clean and comfortable. The food was enjoyable, staff were polite and helpful.
August 29, 2015
Rated 4.0 out of 5.0 by SandB1745 One night stay
Used this hotel as a stop off on the way to visit family, everything was what I expected. The housekeepers we came across were very friendly, shame the receptionists were not the same.
August 28, 2015
Rated 5.0 out of 5.0 by MADDY21 Excellent location/great service
This hotel was easy to find with free parking available. Friendly receptionists, clean and bright nice room. The swimming pool was superb, complete with jacuzzi, steam room and sauna. Also well equipped gym, although I did not get round to using it, during our short stay. Would definitely recommend this hotel, either for a business stay or leisure, as it meets all requirements.
August 27, 2015
Rated 2.0 out of 5.0 by natcull Won't be retuning
will keep this short.
Staff were unprofessional, didn't give us any basic information like when breakfast starts/ends or when checkout is.
wifi was not free, every other hotel I've stayed at has free wifi/ free movies.
The room didn't come with any conditioner! again, first hotel that didn't have this. The maids were auguring about something very loudly while they were working in the middle of the halls first thing in the morning. only thing that was good is when we checked out the front desk lady was very polite and helpful, wish all the other staff was like her.
August 27, 2015
Rated 4.0 out of 5.0 by Zepheshow01 Comfortable stay
Had a good stay. Beds were very comfortable.
Air conditioning worked well which was a blessing on a hot night! Noise levels acceptable despite hotel being busy with a wedding party. Leisure centre most welcome for a dip first thing. Breakfast was extemely busy. Food was good quality as buffet was frequently replenished. Restaurant layout awkward -not enogh space to move around, and difficult for staff to top up coffee(would be better to provide pots on table).
Decor could probably be refreshed but very clean throughout.
August 26, 2015