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Rated 4.2 out of 5 by 282 reviewers.
Rated 5.0 out of 5.0 by Another good stay I always find that this is an excellent place to stay when I'm in Ipswich. It is very convenient, the rooms are usually comfortable and the staff are always friendly and helpful. 20 November 2014
Rated 5.0 out of 5.0 by Comfortable bed spacious room and excellent service Thoroughly enjoyed our stay here compares very well with other hotels. The room was spacious and comfortable the television offered a very good selection of movies. The evening meal - dinner- was very well presented and cooked fresh, there were four of us staying and all enjoyed what we ordered. The staff on duty were smartly dressed and very courteous, allowing us time to read the menus before asking if we were ready to order, they were alert enough to remove the empty plates and dishes once we finished eating. During the meal we were asked if everything was alright. 19 November 2014
Rated 3.0 out of 5.0 by Food Worst food I have had at an holiday inn so far, poor steak and salad in the evening, The sausage for breakfast was the worst, did they have a different supply to the rest of the holiday inn chain. They were very cheap . The staff were helpful. 11 November 2014
Rated 3.0 out of 5.0 by Good for the price, but not the best The room was clean and tidy and the location convenient. However the bed was extremely hard and therefore not very comfortable, but in the end you get what you pay for. The person on the front desk was not very welcoming and I did not receive the 500 bonus IHG reward points that was mentioned. 06 November 2014
Rated 3.0 out of 5.0 by Comfortable but no warning signs! Positives: Comfortable rooms, friendly attentive staff, Great food. Negative:- No warning on the Holiday inn website to the inconvenience of no lifts to the second floor. Only two small wheel chair ramps via reception available where a slope would have better chosen. My elderly parents struggled with the flight of stairs to the second floor!... Luckily there was one room available on the first floor for them to swap. The bath was also to high to climb in and out of to either bath or shower! Bar Drinks expensive! 06 November 2014
Rated 3.0 out of 5.0 by Poor systems letting down the brand The hotel itself was fine. We picked it for location, being in the area for a wedding, and have enjoyed staying in Holiday Inns before. Unfortunately on arrival there had been an issue with our booking and the deluxe room we had booked (a small luxury to compensate for a 6 hour drive) was unavailable and we were told we had 2 doubles booked. Luckily we had only been charged for one, but I had paid the premium rate for the deluxe room. The staff were apologetic but it took several days and several phone calls to sort out what should have been a very straightforward refund. Having spent some time at the front desk it was obvious that we were not the only guests who had fallen foul of a substandard booking system. 01 November 2014
Rated 2.0 out of 5.0 by leak of managment I book the executive room and I end up with standard room.Very disappointed :-( 30 October 2014
Rated 4.0 out of 5.0 by Pleasant Stay Holiday Inn Ipswich is what you expect from the brand, use the deals on Breakfast and Dinner as it could be expensive if you pay direct. Our Dinner would have been £50 for 2 if we hadn't pre-booked Dinner, at this price it would have been expensive, but at £20 for 2 it was a steal !! The only suggestion is to cook the Lamb pink, more yogurt sauce with more mint in it :-) then it would be an excellent dish. Didn't have a chance to use the fitness center/pool but they looked good, maybe next time. Having the IHG card is also worth it for the perks. 29 October 2014
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