Rated 4.3 out of 5 by 112
Rated 5.0 out of 5.0 by Nige11 Excelent service and a comfortable hotel
All staff very friendly and helpful, even when very busy.
Check in efficient and made welcome
Bedroom comfortable, bathroom slightly dated but still nice
Faulty tv remote replaced immediately.
Breakfast service and quality of food very good.
Location excellent for Ipswich just off the junction of A14 and A12.
Wish I time for the swimming pool
05 December 2013
Rated 4.0 out of 5.0 by JDT123 Avoid Room 115 if you want to sleep
Booked an executive room (115) for a weekend break. Room was pleasant enough, if not that big. Noticed that the boxed in heating pipes were causing a constant tapping noise, so turned off the radiator, and the noise stopped. However, during the night the noise returned, meaning neither of us got a good nights sleep. On mentioning this at checkout, our breakfasts were provided free, but I would still have preferred a decent nights sleep.
Good points are that it's reasonably accessible to town, and just off the A14. Good pool etc. which is clean and a decent size, good selection at breakfast, and pleasant, friendly staff.
28 November 2013
Rated 5.0 out of 5.0 by Bumpy Great facilities
We stayed for the weekend and had a very special time. We felt welcome and looked after during our stay. The staff seem to enjoy their work and promote a friendly atmosphere. We would stay there again and would recommend it to others.
27 November 2013
Rated 5.0 out of 5.0 by BristolPaul Business Stay
Hotel was easy to locate, staff were friendly and attentive. It was obvious that the culture of the hotel was to go out of their way to make guest stays a good experience.
Would stay again!
25 November 2013
Rated 4.0 out of 5.0 by Fatboyfoo Comfy bed, small room
Chose hotel for location. Bed was comfortable and area was quiet so had a great night sleep. Breakfast was also very good. Corridors did seem a little tired, but staff were very professional and for the discounted rate I obtained online, I considered my stay excellent. Thankyou
14 November 2013
Rated 3.0 out of 5.0 by BBCB Good but not the best
Stayed here for one night
Staff were very attentive and the reception and restaurant were to a good standard
The rest of the hotel is badly designed - long walk to the room and no lifts
Problems with internet access also, where I could log on as a Gold Elite member
Finally, I was offered the free drink or 200 points - normally I am offered 300 points - is this right?
11 November 2013
Rated 5.0 out of 5.0 by scherbel easy access by car
overall a very pleasant stay. easy access by car, Tesco shop in the vincinity.
07 November 2013
Rated 4.0 out of 5.0 by Tommie12 Friendly hotel and a great welcome
Excellent value for money, with super breakfast as part of the overnight stay's package.
Also very convenient to the A12/A14 link, yet in a quiet location.
06 November 2013