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Rated 4.3 out of 5 by 235 reviewers.
Rated 4.0 out of 5.0 by Hotel overview I was more than happy after the recent mon-fri stay and look forward to my next visit , the pool, gym and sauna is a very welcome touch to be able to use as it brings a little bit of added comfort to the hotel . Food and staff are excellent I have nothing to complain about and will be going back !! 21 July 2014
Rated 5.0 out of 5.0 by Friendly staff and food Staff were mostly friendly and helpful. The female receptionist (foreign) handed us papers on checking in but did not guide us to room. We had not been to the hotel before and did not know the layout. Suggest training issue not to assume the customer knows this. The waiter at breakfast (foreign) seemed to have language/perception difficulty understanding basic request I.e how many teas and coffees, which we also waited ages for. He also cleared our table of things we were still eating when we had just left to go and refill our glass for juice. So, suggest training issues around being observant around the guests are required. We really enjoyed our breakfast, it was cooked well and good choice. The kids loved the pancake machine, and want to come again for that reason. 17 July 2014
Rated 4.0 out of 5.0 by Comfortable bed and good service Stayed at this hotel before our cruise from Harwick. The room was clean, comfortable and the staff were very helpful. We didn't dine at the restaurant - however we did have a drink after returning from dinner. The bar was mainly business travellers. one of the guest was subjecting others in the bar to listen to his music from his iPhone, which I found quite annoying. The room was good value for money and ideally located for our onward travelling. The wifi in the bedroom wasn't the best. However, the trip was good value and I would use again. 14 July 2014
Rated 5.0 out of 5.0 by PDE We use this hotel regularly to visit my elderly father (90) in the care home just down the road. We travel from Hampshire and find the hotel very welcoming and in the ideal position for the care home, Ipswich and Felixstowe. 10 July 2014
Rated 2.0 out of 5.0 by uncomfortable sofa bed. fine except for a very uncomfortable sofa bed which was provided for our daughter,she was unable to sleep in it, 09 July 2014
Rated 2.0 out of 5.0 by Is this 2014!?! Wifi for only one device!?!? Have an agreement w. my company where Wifi and Parking is included...got the Wifi ticket and loged in from my Smartphone - works fine!....trying to login from my Laptop, but the code works just for one device, talks to the reception, and that is how it is...they don´t give me another code (did not even offer me to pay for it...even if I wouldnt)...really surprise. Wifi included would be without that kind of exception ...almost no one have only one device....sorry for the management that makes such decisions...and sorry for a reception that doesnt over rule it...sad! 07 July 2014
Rated 5.0 out of 5.0 by 10/10 Fantastic stay. Thoroughly enjoyed it. very very clean and beds very comfortable A+ 02 July 2014
Rated 4.0 out of 5.0 Good room and great value Really impressed with value for money nice room , staff really pleasant ,meals included breakfast and evening dinner. Pool really nice. 02 July 2014
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