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Rated 4.2 out of 5 by 298 reviewers.
Rated 4.0 out of 5.0 by Home away from home Excellent place to stay in Ipswich with relaxing pool, spa and a mini gym. Breakfast is served early and you will definitely have an early start for business. 22 December 2014
Rated 5.0 out of 5.0 by Degs away I have used this hotel for business stays for many years but not so frequent recently. It was good to return and to find the staff were still excellent, the rooms comfortable and the hotel facilities good. I was like a visit to an old friend! 12 December 2014
Rated 2.0 out of 5.0 by Basic accomodation, ok for a place to sleep. Located on a large junction just outside Ipswich, basic accommodation. Checking in felt like an imposition to the reception staff. Would be reluctant to stay again. 11 December 2014
Rated 5.0 out of 5.0 by great value, good food and friendly staff ill come again good parking, room very clean and tidy swimming pool could be cleaner( a lot of sand) 11 December 2014
Rated 5.0 out of 5.0 by brilliant overall hotel experience Excellent staff,helpful when wanting to find nearby town facilities, the room was comfortable 10 December 2014
Rated 5.0 out of 5.0 by Great for Wedding event Looked after our needs and kept the bar open which was really important for a big family gathering. Rooms and hotel very clean and staff provided professional and personable service. 10 December 2014
Rated 3.0 out of 5.0 by Not the best I have stayed a few Holiday Inns this year and this was my worse experience by far. With the exception of a good check in and a receptionist who added an extra night to my stay and cancelled my reservation elsewhere, it was all below average. Very small room, with a poor TV signal and really poor WiFI. A miniscule bathroom, with lukewarm water the first day and cold the second. Food and service at dinner was poor I sent the "Artisan Breads" back as I felt a warmed breakfast roll and two small bits of foccacia were not acceptable. The bowl of olives with 6 whole raw garlic cloves wasn't much better. However the Lamb was pretty decent. Second night there was only a curry buffet on offer in the restaurant and this was very average, disappointed a hotel like this did not have a fully operational restaurant every night, you could order from a bar menu, but I want to eat in a restaurant not a bar. Breakfast was just as poor, soulless food, watery coffee, cold service. On check out the receptionist didn't bother to ask how my stay was and when I told her about my disappointment and the cold water, she didn't seem to care too much. Unlikely to return to this hotel. 07 December 2014
Rated 2.0 out of 5.0 by Swimming Pool Staff and hotel were good, but it was let down by the heating pump not working for the swimming pool. The staff were apologetic, but we chose the hotel because of the pool, so it was disappointing. . 05 December 2014
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