Rated 4.2 out of 5 by 510
Rated 5.0 out of 5.0 by MrSMarshall A Perfect Stay
Booked for one night needed a peaceful place to sleep due to my long traveling adventures. Hotel was under some refurbishment but did that affect my stay? No!!
From the moment I checked in to the food and service I received was perfect I travel alot through the uk, Europe and further and I couldn't fault the team or hotel.
The room was great and for me the location was ideal.
I will return and stay again this year.
February 6, 2016
Rated 3.0 out of 5.0 by mmvoip Very average
I've stayed at this property many times before and have average expectations from it. This time I booked an Exec room only to be given a newly-decorated room which was definitely not what I would call an Exec room (it was small, had no amenities, no bath, no trouser press, etc.). When I brought this to the staff's attention, I was treated as though I have never stayed in an HI before and told that this was an Exec room - although nobody could tell me what made it one... I was not able to be moved even though the hotel was half empty so stayed in the same room. To be fair, I slept well in the bed. The bathroom was not good though. Whoever had redecorated this room needs to be fired. The door wouldn't shut, the painting and decor was done to a poor unfinished standard - and of course there was no bath. Overall, I can rate this property as average. Room rates are much lower than they used to be which is good, but it feels like the hotel is in terminal decline.
February 5, 2016
Rated 5.0 out of 5.0 by Freda 57 2nd visit
Good location nice clean rooms bathrooms little small as they are shower rooms now
Staff remembered us from previous visit
Pool is great and all staff friendly
February 2, 2016