Rated 4.1 out of 5 by 17
Rated 5.0 out of 5.0 by DerGraf Versprochener Standart Eingehalten
Alles wie erwartet immer wieder gerne da ich zwar nur zum Arbeiten dort ware und wenig zeit hatte das Hotel zu benutzen außer zum schlafen und Abenessen kann ich nicht mehr sagen aber alles war sauber ordentlich und sehr zufriedenstellend.
18 December 2014
Rated 3.0 out of 5.0 by R.M.B. Decent hotel / lousy front desk
Laundry : bag says delivery before 10:00 will be delivered back 18:00 same day.
I stayed in April 2014 here and they messed up.
And now again in december ; same problem :
I delivered the laundry at 08:00 to reception - to first being scolded by the receptionist that I could hang it on the door of my room and housekeeping will take it. Nowhere written that this is the procedure.
So in the evening : no laundry again and after checking the reception half an hour later they are back with the bag with laundry not done. Ready the day after at 11:00 they told me, nice if you check out and leave at 8 a.m.
So took my dirty laundry back and skipped it.
At check out the same receptionist just charges my card and puts the bill in an envelope, not showing first my bill and ask how I like to pay.
Totally rude and unprofessional.
06 December 2014
Rated 3.0 out of 5.0 by GuestKZ Service is not so great at the reception desk
While check-out I mentioned that my name is written in invoice wrong. Reception guy coludn't correct it. The question, is he good user of hotel acoommodation system?
11 November 2014