Rated 4.4 out of 5 by 148
Rated 4.0 out of 5.0 by Wincester Great service and excellent customer service
The restaurant was excellent, the lounge was great, the customer service was good. I don't have anything negative to say about my stay.
24 January 2015
Rated 4.0 out of 5.0 by KMR64 Ok value, close to downtown Itasca
We had stayed here many years ago and enjoyed the stay. If you are planning on swimming or using the hot tub, don't. The area and water are so cold you can not enjoy it, you just freeze. Secondly, do not plan on sleeping in. The housekeeping staff will knock on your door at 8:00am asking to clean your room. They did this to us both days we were there. The nice thing about the hotel was the front desk. They did everything in their power to make our stay nice.
16 January 2015
Rated 3.0 out of 5.0 by Nicole727 Survey
I entered it all in first summary. I was no satisfied with my stay at Holiday Inn. This is somewhere I went as a child and was hoping my child and I would have a good experience here.
14 January 2015
Rated 2.0 out of 5.0 by Newt Door locks
The key did not work my second day. That should not happen. So I have to go back down to the desk and get it fixed. I expect 5000 point added to my account for the inconvenience. Also, my window was to the inside of the hotel not to the outside. No big deal except you cannot get the room dark even with the room darkening curtains as they don't completely cover the window.
09 January 2015
Rated 3.0 out of 5.0 by tdss Not impressed
No refrigerator in room
Room faced lobby. Loud music, people, and lights.
No free breakfast, Not worth the money they wanted. Don't waste your time or money, go to McDonalds!
05 January 2015
Rated 5.0 out of 5.0 by almond2014 Comfortable bed and friendly staff
Our stay was just what we wanted! Comfortable bed, clean room, great service from the front desk and restaurant staff! We plan to use this hotel again when in the area.
29 December 2014
Rated 5.0 out of 5.0 Great place to stay
I have stayed all over the area since first staying here in 2010 while they were under construction I have not even looked elsewhere the staff makes you feel at home as best as you can being on the road. To name any wouldn't be right because they are all great from the staff at the front desk to the restaurant and bar staff all of them go out of there way and the fact that most of the staff are there for many years shows a lot about the owners. Most of the staff have been there four the 4 years I have stayed over 200 nights
11 December 2014
Rated 4.0 out of 5.0 by 120514 review
It was a nice hotel. I didn't bring it to the staff's attention. I stayed on the fourth floor in a nonsmoking room. The hallway smelled smoky. I couldn't smell it in the room; therefore, I didn't complain.
11 December 2014