Rated 4.1 out of 5 by 29
Rated 5.0 out of 5.0 by Anonymous101 Major improvements made at this property over the last 2 months
When I last stayed at this property 2 months ago, it was with hesitation that I returned. At that time, the hotel was new and it showed. There was nothing wrong with it but was not memorable enough to visit again.
On this visit, the thing that struck me was that the staff were all extremely enthusiastic and the level of service was high every where in the hotel.
They seem to have taken on past feedback from guests with vigor and created a top class hotel.
Staff were able to anticipate needs and I think were very well trained.
I'll be back again without a doubt and it will be my first choice in Jakarta in future.
One thing I need to bring up with management though is the shower. In my room, there was a water pressure issue. The cold water pressure sometimes disappeared completely but the hot water pressure was fine. There were times where i turned on the cold water only and nothing came out of the shower but a trickle.
Also, i think the shower door opens the wrong way. It really should open inwards instead of out. Perhaps also a plastic capping on the bottom of the door to stop water leaking out into the bathroom floor.
This is a design flaw but apart from that this hotel is stand out.
17 August 2014
Rated 4.0 out of 5.0 by Samsonfly Shower is extremely poor
overall experience is great. Only 2 points must mention.
Shower is so poor, water pressure not enough for a pleasure shower. Water temperture hardly control, either too hot or too cold, never stay at a comfort temperture. Hot water sudden stop supplying.
Check in and check out tme can be shorter.
15 August 2014
Rated 5.0 out of 5.0 by hoshannd excellent place in Jakarta
new hotel, welcoming staff however not all taxis knew the hotel
10 August 2014
Rated 5.0 out of 5.0 by Family3childs Durchaus empfehlenswert
Man merkt, dass dieses Hotel ziemlich neu ist. Die Ausstattung gestaltet sich so, dass man nichts vermisst und kann einen Auftenthalt so richtig geniessen.
02 August 2014
Rated 5.0 out of 5.0 by xroger Hotel with fantastic staffs and facilities
Staffs were friendly and attentive.
Room was spacious and clean.
30 July 2014
Rated 5.0 out of 5.0 by Kumar30 Excellent team and friendly atmosphere
This property is excellent for staying long in Jakarta. My stay of more than 60 days felt like home. Whether it is house keeper or the front office staff, every one is so caring to serve you the best. I was so touched when meet them and always looking forward to meet them again.
The rooms are very comfortable and modern. A good night sleep is guaranteed in the cosy bed and choice pillows.
Food has been a concern. Choice is limited and the hotel may not be able to prepare requested food outside the menu.
Spa is missing in the luxury of the hotel.
Overall, a great hotel for fantastic experience.
27 July 2014
Rated 4.0 out of 5.0 by Dr Leo Holiday Inn Kematotan
Problems to sleep in "light" room--flashing security lights, blue dots on light switches, Curtains do not fully close
24 July 2014
Rated 4.0 out of 5.0 Nice Room. Very comfortable
Room and service is good. Room is clean and bed is so comfortable .
Staff very friendly
22 July 2014