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Rated 3.4 out of 5 by 68 reviewers.
Rated 5.0 out of 5.0 by Relaxing stay We are a group of rooms staying there on long term for business reasons and the stay has been remarkably good. Nice staff at the hotel and good amenities. Reasonable for long staying guests. Rooms are clean and we'll maintained despite being old. I will surely be back to this hotel soon. 29 May 2014
Rated 4.0 out of 5.0 by great service I appreciate the stay at this hotel,friendly atmosphere. 25 May 2014
Rated 4.0 out of 5.0 by Message of Thanks I thank Reception staff mr.Walid and Mr. Ryan Good luck 22 May 2014
Rated 5.0 out of 5.0 by Wedding Anniversary This has been one of my many stays at this property over last years. Their level of service has been constantly at a good level and this time I noticed it’s even much better. Really exceptional service. All staff members ensure that I am satisfied with your experience and they take extra care of Platinum Priority Club members. As a Platinum I had a warm welcome by you and the team - the upgrade from a standard room to a Executive floor was great with very comfortable king bed. Wireless is accessible throughout the hotel which is highly appreciated. Special thanks to Mr. Mohammed Omar for the warm welcome and hospitality. All in all “Well done Holiday Inn Jeddah Al Salam”. This is always my first choice of hotel in downtown Jeddah. 20 May 2014
Rated 5.0 out of 5.0 by A letter of thanks I thank Mr.jawed and Mr. Noor Al eman From reception 17 May 2014
Rated 5.0 out of 5.0 Excellent service Meeting at reception was excellent Very fast response Comfort room Elevators are now good and fast Only the plumping in room need improvement 17 May 2014
Rated 5.0 out of 5.0 by Good hospitality and great team I would like to mention the good reception team a very good Saudis who are trying to help you and do all needed in timeless actions like mr. Khalid . I would like to always thank Mr. Mohamed omar for his dedication and always trying to fulfill all guest needs and make sure that all requirements has been done perfectly . 16 May 2014
Rated 4.0 out of 5.0 by Good Hotel in poor Location The Hotel and its facilities are located in an not so upstat area. Around you only find car repair, tiere shops and other small businesses, but no shops or better restaurants. The Hotel facilities anyhow are good. Tthey have a nice outside pool and acceptable gym. Rooms are spacious and clean. Breakfast buffet was included in room rate and of good quality. Buffet in evenings are good, also it is very nice that it is possible to just get salads, desserts or the whole buffet. A la carte menu is available for room service or at the lobby bar. 15 May 2014
Rated 5.0 out of 5.0 Excellent Hotel. I had stayed in this hotel earlier too and I prefer staying her because of the quality of Service and Hospitality I receive. Very Courteous staff who greet you with a big smile and make you feel home away from home. The renovated 2nd floor is remarkable. 14 May 2014
Rated 4.0 out of 5.0 by Great renovation for 2nd floor 2nd floor looks very nice after renovation, hope you complete other floors soon, at reception, Mohammed Omar is very helpful and friendly, he really an added value. 09 May 2014
Rated 3.0 out of 5.0 by downtown location and average service The hotel location is not far from downtown The services is average The staff is quite busy to address your needs The entrance and lobby of the hotel is smelly 04 May 2014
Rated 3.0 out of 5.0 by All is fne but!!! Dear sir/Ms, I am thankful for contacting me. Staff is welcoming, friendly and generous. The food is the greatest thing that has always amazed me. I am sure that the food is one of the main things that have always brought e back. I have only one note- Major in importance and I have to say that I know it is not easy to be deployed. I have tried the hotel since last November - as far as I remember- and my notes above are valid, but I have only on note: The smell of the toilets in the above floors is un bearable. I was absolutely amazed with the difference between the rooms in floor 8 and the room in the 2nd floor. The second floor is absolutely great and I really admire everything in it but I m totally not satisfied for the 8 floor cleanliness and smell. As an honest review, kindly go to the IHG forum and check the comments. Best regards and wishes, 27 April 2014
Rated 3.0 out of 5.0 by Regular Customer Overall stay is good. Though parking is a terrible experience, no enough spaces and cars blocking main gate are not deterred by hotel officials. Elevators are very slow and time consuming. Newspapers never come to my room until I call front desk several times. Health Club needs more attention specially when kids play at the swimming pool unattended. M. Omar and Yasser are wonderful guys. 11 April 2014
Rated 4.0 out of 5.0 by New Executive room Very nice and modern room decoration. My unit was noisy though, as the AC pump was just under my window. 09 April 2014
Rated 5.0 out of 5.0 by Great Stay Stayed 5 days in the school vacation. The service was very nice and the hotel was sooo busy. Restaurant food was great too and food was nice. Very helpful staff in the reception. Rooms are old but clean 30 March 2014
Rated 1.0 out of 5.0 by very bad facility house keeping very bad and no parking bathroom is so tight and very bad facility. 20 March 2014
Rated 2.0 out of 5.0 by improvement needed water pressure , drainage system and room ventilation has to be improved currently it is very very very bad. 17 March 2014
Rated 4.0 out of 5.0 by Finally they have WiFi! This is now a very good hotel for business travellers to Jeddah. The fast wifi makes all the difference. With better food in the restaurant, and a better TV package (for Western travellers) this would be perfect. Taxis know where you are, it's very reasonable priced, not too much noise, room service food is pretty good, and now fast wifi in rooms. This is the 5th or 6th time I have stayed here, and was the best time by a long way. Will definitely be back. Well done holiday inn Jeddah. 16 March 2014
Rated 4.0 out of 5.0 by good Good stay. Hotel has improved considerably since my last stay 2 to 3 year ago. Infact had stopped coming to the hotel. Now improved with better rooms in few floors. Only big disappointment if elevators and it takes lot of time sometine to catch one. Overall liked my stay this time 01 March 2014
Rated 5.0 out of 5.0 by Excellent guest service The guest service is excellent which is the one reason i choose this hotel to stay. The renovated rooms are excellent designs and comfortable. Front office staffs are so welcoming and are ready to answer your any calls with smile. This is something which we dont find in other places. Need to improve the breakfast menu and internet speed. Best choice for customer service..... 18 February 2014
Rated 4.0 out of 5.0 by Friendly staff and nice room This hotel is starting to renovate rooms, elavators etc. I was lucky to stay on the 2nd floor thats already finisched. The gym is also very nice but the pool was too cold. Breakfast and buffet were realy good. The staff was also very friendly! The 2minors things for me on thursday & friday evening it can be very noisy in the coridor's and also the wifi connection doesn't cover whole the room. 10 February 2014
Rated 4.0 out of 5.0 Feel at Home with the welcoming personal and duty managers I am frequent Al Salam hotel visitor, I have a great welcome, by choice of room awaiting for me. Front Desk and Duty managers are always attending to my needs with a great and friendly manner. One main comment that Rooms needs to be renewed in all floors starting with the Executive floor. Also a executive lounge if the hotel * permits. 01 February 2014
Rated 3.0 out of 5.0 Smell bathroom not good. The bath don't have a smell good, and the bath it's as dirty, probably because the room it's old and it need a rebuild. 30 January 2014
Rated 1.0 out of 5.0 by The "New Experience" Rooms on the second floor have been refurbished. They look very nice rooms, much better looking than many other old and tired hotels in the Kingdom, however many of the the simple facilities such as electric sockets, lights etc do not always work. A lot of work still needs to be done here before they are properly fit for use. It is wrong to expect guests to work out the problems. Other things include key card door locks don't always work and the lift has a complete mind of its own. For a hotel that is in a very rough part of the town they need to try much harder. 25 January 2014
Rated 4.0 out of 5.0 Jeddah makka Its fine to stay and enjoy in the centar of jeddah 03 January 2014
Rated 1.0 out of 5.0 by Is it really the Holiday Inn? I stayed by more than two weeks. I was surprised by the low level. The building is old, the location is bad, is not enough parking for all guests,and Business Center is unavailable. Every day I was getting my meal from the hotel retaurant to myroom. I did not remember that I had got my order without missing !!!!! and the last thing that i did not got all the IHG points for my stay in the hotel. And i sent an email to the hotel for that but there is no answer. Now I am in Holiday Inn Yanbu - Saudi Arabia. It is amazing !!!! 26 December 2013
Rated 5.0 out of 5.0 by Excellent hotel I enjoyed every thing from reaching the hotel parking till leaving out. I recommend this hotel to all 10 December 2013
Rated 3.0 out of 5.0 by Not a good experience I am here because I have no choice. This hotel is at a good location for anyone who are in auto parts business. However it is very dirty (carpet and bath room are dirty). They been upgrading the elevator for 1 year and it is not done yet which is disappointing (2 out of 6 is done). The new elevator was the service elevator but they did not change the carpet and it is dirty. 03 December 2013
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