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Rated 4.1 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by A breath of fresh air! We chose Kenilworth as it was centrally located for our 5 day break in the Midlands. Little did we know what an exceptional service we were to get, which made up a great deal for the poor weather we encountered. Nothing was too much trouble and everything we asked for was delivered in minutes. Special mention needs to be made of Matt on the reception desk, his enthusiasm for his job and interest in ensuring our stay was as pleasant as could be was truly commendable and streets ahead of the bland reception at many other Hotels. Only sad to say that we understand Matt is leaving the company in the near future. As far as location is concerned we couldn't have asked for more. Kenilworth has a wealth of excellent restaurants all within a 10 - 15 minute walk of the Hotel 21 May 2014
Rated 5.0 out of 5.0 by Very pleasant stay My wife and I had a lovely time in Kenilworth our second visit to this hotel and as the previous year found it to really comfortable. The staff were most helpful and very friendly , we look forward to next year when we will visit once again the Kit car show . Kind Regards Dave Morrison 08 May 2014
Rated 5.0 out of 5.0 by Nice hotel Good location and friendly staff did not get upgraded but, the room was still very nice. 16 April 2014
Rated 4.0 out of 5.0 by Could do with a pool.... It would be a really top hotel to stay at if there were a pool. 07 April 2014
Rated 4.0 out of 5.0 by Comfortable and dependable Poor shower water supply! Tea and coffee in room well appreciated. Good to have a restaurant on hand in the evening. 21 March 2014
Rated 1.0 out of 5.0 by Terrible, noisy and hot Whilst the hotel looked lovely we had a terrible stay. There were a number of events on which we could clearly hear from our room coupled with lots of clanging plates from what sounded like the kitchen directly below our room. To top the disturbed sleep off our rooms was roasting despite having turned the heating off we opened the window to be grated by a vent from the kitchens humming all night!!!! 13 March 2014
Rated 5.0 out of 5.0 by Excellent hotel Very clean room, good size and had everything we needed. Staff were friendly and helpful. Breakfast was very good, with both hot and cold choices. Would definitely recommend this hotel and we thought it was excellent value for money. We can think of nothing that would have improved our stay. 11 March 2014
Rated 4.0 out of 5.0 by Always convienant This is a useful hotel , it caters for all my needs. Nothing posh you understand but most of the staff are genuinely willing to assist you where they can. There is very little change in staff which is always a good sign. 07 March 2014
Rated 5.0 out of 5.0 by An excellent place to stay The accommodation was extremely comfortable, and nothing was missing from the room facilities. The food (breakfasts) was again excellent, and the staff were pleasant, friendly, courteous, and helpful. I can think of no imrovements which might be made to this excellent establishment. D.N. Ropper. 07 March 2014
Rated 2.0 out of 5.0 by Cubbyhole for room This should be an Express; room was cell-like We normally stay - for same price - at nearby Inn in Stratford. Go compare Only plus is location, between old and new towns. Only attempt at upgrade, for Platinum IHG Priority Club member, was 2 bottles of water and a choc bar. 28 February 2014
Rated 4.0 out of 5.0 by Average chain type hotel Interesting setting in Kenilworth. I had had a long journey and was not able to fully relax in the rather small room. Kettle didn't work which didn't help. I would stay again under different circumstances. 12 February 2014
Rated 5.0 out of 5.0 by Great business hotel I have stayed here a number of times on business. Great modern rooms with excellent free wifi and a nice desk to work with plenty of sockets. Breakfast is quite expensive but they will do porridge on request. The 'mini gym' is hard to find, is not always open and is very much on the 'mini' side. Staff are polite and helpful. 27 January 2014
Rated 4.0 out of 5.0 by WiFi coverage can be better This is one of the few Holiday Inn hotels I stay that is situated in town. There are plenty of nice restaurants near by. The hotel restaurant is perfectly adequate and the burger is actually quite nice. Internet speed is very good (when I get a reliable signal). The only complain I have is that WiFi signal gets very weak by the desk in the room I stayed in. 17 January 2014
Rated 4.0 out of 5.0 by Great room at a reasonable rate. Stayed at this hotel several times and always had a very enjoyable experience. The location is excellent - a short walk from some really nice bars, pubs and restaurants. It's also not very far to drive to Stratford-upon-Avon or the Cotswolds. My only gripe is the variability of the room rates. Sometimes you can find excellent deals through the website and other times the prices seem a little prohibitive for a weekend stay. It's all very hit and miss when you log on to the website. Having said that, the room was excellent, the staff were efficient and courteous and there is a Starbucks downstairs which is great for breakfast. I would also recommend the bar opposite the hotel (Almanacks). Really friendly atmosphere and excellent food, especially the Sunday roasts. 10 January 2014
Rated 5.0 out of 5.0 by good start to 2014 :-) Friendly helpful staff. Clean room. Good choice for breakfast and good value for money. 04 January 2014
Rated 3.0 out of 5.0 by Excellent location Very good hotel in a lovely situation. We had a very good nights sleep and were very comfortable. We were attending a family party in Kenilworth. The only problem was that despite booking four rooms four months in advance the hotel staff did not have our request to be situated next to each other. I had confirmed the booking the day before arrival with the hotel directly and even so the staff on duty were not aware of our request. However, they remedied this on arrival and were very helpful. 01 January 2014
Rated 4.0 out of 5.0 by Small rooms I think we had possibly he smallest double room I have ever stayed in. It was comfy enough but very small for two people. We were going to a wedding so we did really need more space to get ready . We did nt try the breakfast as it was so expensive. We used the pub/restaurat over the road which did a lovely breakfast for a fraction of the price. The attached Starbucks was nice although the opening times didnt make it that user friendly. I would stay again if in the area but I wouldnt recoment for a special or memerable occasion. 31 December 2013
Rated 5.0 out of 5.0 by Second visit and just as good as before We stayed again Christmas Day night as visiting family in the area. Good value for money, comfortable and very acceptable breakfast. We will be back! 29 December 2013
Rated 5.0 out of 5.0 by Christmas visit A big thankyou to the Holiday Inn at Kenilworth for their support and help in what could have been a difficult time due to illness. The customer care was outstanding. The way they worked with us to ensure Christmas happened was second to none. The staff did their upmost to care, look after us, accommodate our change of times making what could have been a difficult time still special. We have stayed at this Hotel now a number of times and have always been pleased. Well done and thankyou. I would recommend to anyone as a good place to stay. 27 December 2013
Rated 5.0 out of 5.0 Fantastic Bed Only stayed one night but wish it could have been longer. Nice room with huge comfy bed and pillows. Great buffet breakfast. Love to come back sometime. 04 December 2013
Rated 5.0 out of 5.0 by Beyond belief Maybe it was because I had driven over 400 miles and had 4 separate sales meetings- but this property was just great. Excellent check in staff, great upgrade, good service in the restaurant, comfortable bed, clean room, hot water in the shower, goo wifi connection, great breakfast. Overall a perfect 10- thanks 23 November 2013
Rated 5.0 out of 5.0 by Excellent hotel Having driven down from the North, battled through the M6 and the road to Kenilworth I arrived at the hotel for a meeting, tired and fraught. The manager kindly supplied toast to the group, this was a very kind gesture and something I had not seen before in a hotel of this type. The staff were so friendly and if anything was asked for it arrived promptly. The car park is an issue but then its a small car park for the hotel, although other parking is available. food was great although the choice did not change. The room was excellent and the bed very comfortable, the noise was good as well even though my room overlooked the main road. The meeting facilities were excellent, with biscuits and drink laid on throughout the day. the hotel is very central to the town and within easy reach of other eating places. 19 November 2013
Rated 5.0 out of 5.0 by Great hotel Rooms excellent Food great Staff polite, respectful, professional, helpful and extremely pleasant 16 November 2013
Rated 5.0 out of 5.0 by TFriendly and welcoming great service. Great service lovely staff and a very nice breakfast. Would rrecommend to anyone. The only downside was the aircon wasnt great. Room was too warm. 24 October 2013
Rated 3.0 out of 5.0 by Wifi weak, houseflies Room windows full of houseflies trapped in between. Wifi was very weak. 08 October 2013
Rated 2.0 out of 5.0 by Freezing cold and not fully accessible I took my elderly parents to this hotel for a 'treat'. the room for my parents was supposed to be fully accessible which it definately was not. Both rooms and the corridors leading to them were freezing cold, the lift hardly accessible with a wheel chair. The staff tried very hard to overcome some of the issues but many were insurmountable. Freezing cold and uncomfortable, a complete waste of money but more importantly, a real disappointment for my parents. 01 October 2013
Rated 4.0 out of 5.0 by Very attentive and courteous staff and great room service. Highly recommended if you are staying in Kenilworth. The staff are first rate and the location is excellent. Our suite was very well decorated and the room service and food were very good. Our only criticism was that the room was too warm and we could not turn down the heat. Also, while we were there, only one of the two lifts was working, which resulted in lengthy delays. 25 September 2013
Rated 5.0 out of 5.0 Friendly staff, very good hotel ,great value Probably one of the best Holiday Inns you will find. Spotlessly clean,very helpful staff and comfortable beds. Its central location in Kenilworth is close to many dining options and it is close to good road network for access to the Midlands area and tourist attractions. 24 September 2013
Rated 4.0 out of 5.0 by A one night stay Quality of the hotel very good - clean, well decorated, no banging doors, hearing of feet pounding the corridor outside etc. Only negative for me was the hot water or lack of it. I had to run the bath hot water for 20 mins before there was sufficient to mix with the cold to have a shower. With the shower temp at max the temperature of the water was only just bearable for a shower. I mention the problem at reception when checking out and they took a note and apologised for the inconvenience. Luckily, I was not in a hurry on this particular morning otherwise I would have been very annoyed. 23 September 2013
Rated 3.0 out of 5.0 by Nice location , poor air con Hotel is on good location with plenty of amenities near by.The down side was the poor centrally controlled air con that blew out warm air when temperature set to cool down not heat. 21 September 2013
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