Rated 4.1 out of 5 by 185
Rated 1.0 out of 5.0 by MarkM29 Needs attention
This hotel is in need of work!. Air conditioning allows no sleep, rooms are so warm in combination with Air Con issues it allows no sleep anyway!
Breakfast was same quality as HI Express hotels - poor hot food selection which was cooked well in advance of eating!
I would suggest shopping around
21 January 2015
Rated 4.0 out of 5.0 by Mainard I'd come here again
Overall a good stay. The hotel was clean and modern, the staff was very pleasant, and when the restaurant remodel is completed, the shortcomings of the food service (currently limited evening dining, but thankfully there is a lot of great dining within a short walk from the hotel) and bar (the small bar get's too busy for bar staff to keep up) will be overcome. Pillows weren't to my liking, and housecleaning turned the temperature up each day while I was away, making the room uncomfortably warm for my sleeping preference, Connecting to the wireless internet was cumbersome, and the connection speed was generally slow, but it was better than nothing. Despite these criticisms, I'll definitely stay here again when visiting the area.
16 January 2015
Rated 4.0 out of 5.0 by AD53 Nicely refurbished rooms
Ee stayed one night as a friend was having a birthday celebration at the hotel. The staff were friendly and efficient, the rooms small but nicely re-furbished. A good place to stay just at the end of Kenilwortth high street a good location for either business or pleasure,
08 January 2015
Rated 2.0 out of 5.0 comfortable room
I have stayed in many Holiday Inns over Europe and England and have always been upgraded if there is a room available with my Priory Club Card. I was assured prior to arriving when I booked that this would be the case. However, on arrival on Sunday afternoon, presumably when no senior staff were available I was told that there were no Executive rooms available at all by a member of staff who was obviously not telling it as it was. As this was obviously not true, as the hotel was half empty I was not pleased. I just accepted this and was quite comfortable, but had requested a higher floor, which I was not given.
04 January 2015
Rated 4.0 out of 5.0 by tr687 revisit
everything was fine except the heating - was not working very poor attention to such a vital part of hotel comfort
02 January 2015
Rated 4.0 out of 5.0 by Taff_Ras Kenilworth
Good quality rooms, good beds, and free internet. Good but standard breakfast in a comfortable dining room. Bar was a bit lacking in character though.
31 December 2014
Rated 5.0 out of 5.0 by Theroses Enjoyable stay
Have been staying at this hotel for some 40 years and will be back next year!
28 December 2014
Rated 4.0 out of 5.0 by lccm Enjoyed the stay
At first the room was much too hot and the air con was not able to be changed so we called reception and they came to fix it immediately - very good service.
28 December 2014