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Rated 4.6 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by Exceptional in Every Respect This is an exceptional property! From check-in to check-out the Holiday Inn Kiev met our every need, and exceeded our expectations. The Hotel Manager and multi-lingual staff's professionalism was outstanding. I've never felt more welcomed as a guest. The entire property is immaculate and inviting. Food and beverage service offered a wide variety of delicious food and drink at very affordable prices. Do not pass up the breakfast. The Holiday Inn Kiev is conveniently located and is close to shopping and a number of restaurants. I experienced no issues with safety, room comfort, or cleanliness. Everything worked perfectly. I am fortunate enough that I will likely make a return visit to Kiev in another few months and I definitely plan to stay here again. This property is a true treasure. My sincere compliments to all. 15 July 2014
Rated 4.0 out of 5.0 by Holiday In Kiev Ukraine - Holiday In Kiev Ukraine - nice hotel for business traveler. Nicely located, walking distance to good area restaurants. Close to the city center and local attractions. 14 July 2014
Rated 4.0 out of 5.0 by Comfy, clean and friendly A sincere thank you to the management and staff at the Holiday Inn Kiev, I very much enjoyed my recent stay there. Rooms are clean, bed comfy, choice of pillows very nice, location nice and central, food reasonably priced and very good. I look forward to my next stay there. My only recommendation would be (if possible) to provided any kind of English language TV channel other than the 5 or so news channels currently available. For example, BBC 1 and 2 (not news) channels would have been nice. 01 July 2014
Rated 5.0 out of 5.0 by A great place to stay, good value for money, reliable Very nice big hotel located almost in the city centre, with amazing level of service, very helpful and friendly stuff and clean, well-equipped rooms and bathrooms. There is a sufficient offer of TV channels in different languages. The only problem was that wi-fi in my room (on the 8th floor) was either very slow or there was no connection at all; at the same time, the wi-fi connection downstairs in the lobby and in the restaurant was excellent. The breakfast and the food from the main menu in the restaurant were very good, too. 28 June 2014
Rated 5.0 out of 5.0 by Excellent stay - for 2nd time Relaxing and comfortable hotel and room. Great helpful staff. Convenient location. Even the small gym is not bad. Will come again next time. 25 June 2014
Rated 5.0 out of 5.0 by Hervorragendes Hotel für Geschäftsreisen Hervorragendes Hotel für Geschäftsreisen mit gutem Frühstück, dass sicher auch für Privatreisen gut geeignet ist. Die Sicherheit, Sauberkeit und Freundlichkeit des Personals und Hotels haben sehr viel zu diesem sehr positiven Erlebnis beigetragen. 16 June 2014
Rated 5.0 out of 5.0 by Schöne Hotel, freundliches Service Das Hotel liegt in einer Seitenstrasse und daher relativ ruhigen Lage. Die Hotel Mitarbeiter waren sehr freundlich und die Hotelausstattung gut. Die Zimmer könnten etwas größer sein. 11 June 2014
Rated 5.0 out of 5.0 by Good Location and very Clean the Holiday inn in Kiev is a very clean hotel located in a quitter area but with easy access to the Metro. I have no hesitations to recommend this hotel to anyone as the staff were extremely friendly 09 June 2014
Rated 5.0 out of 5.0 Service beyond the call of duty! Girl at the reception arranged For me a train ticket in the middle of the night through the internet and advanced it with her personal credit card. I found this exceptionally kind 08 June 2014
Rated 5.0 out of 5.0 by Very pleasant stay Staff was helpful and nice, comfort room, good location. 28 May 2014
Rated 4.0 out of 5.0 by Holiday Inn Kiev The hotel rooms are very clean and comfortable and the value is good. 14 April 2014
Rated 5.0 out of 5.0 by thanks no more espresso coffee on breakfast - this is definitely worse then it was in my previous visit. The room was cold, it requires calls to the reception twice to get it to normal worm temperature. Still, cold wind from the window wasn't avoidable. Additionally, that would be great if the room would have a "not so worm" blanjet, additionally to the "very worm blanket" it currently has 06 February 2014
Rated 5.0 out of 5.0 by A Very Enjoyable Stay Everyone in the Hotel Staff was kind and very accommodating. A late evening beverage self-service access to tea and juice instead of requiring it as a compulsory room service would be good and more economical. A special service for access to translators/interpreters similar to the taxi service provided by the hotel would be helpful. There was no size/space difference between the executive and standard rooms. 05 February 2014
Rated 5.0 out of 5.0 by AWESOME I spent 5 nights at the Holiday Inn Kiev. The reason for this is that I stayed there for one night about 1 week earlier for a stopover. When I returned to Kiev I was going to stay at a different IHG brand hotel but I was so impressed with the staff and made to feel welcome I decided to return for 5 more nights. The check in and check at procedure was stress free and quick. Marina, Olga and Juliya were truly superb with not only the way they conducted themselves but also giving me time during the day to always make me feel welcome and even to chat about everyday life. Restaurant and Bar staff impressed me equally. Angelika, Yana, Anastasia, Lidiya, Alina, Anna and even Boris always had time for me and we shared many stories and laughs. I was upgraded to an executive room which was appreciated and the room had a great view of the city and everything a single travelling guy could want. Bar, Lobby and restaurant were great places to relax after exploring the city. Breakfast was OK and a little expensive but other food and drinks were well priced and to be honest, I would rather have good people looking after me then cheap food and the Holiday Inn does this for sure. I would have no hesitation in telling others to stay at this hotel whenever you visit Kiev. Sure, you can stay at hotels with better amenities but I doubt they would have the staff as friendly as what the Holiday Inn Kiev does. So do yourself a favour and try this hotel when in Kiev, you will not be disappointed!! I will be back later this year for another 7 night stay. The only thing I would change about this hotel is that I would love to see an ATM in the lobby for guests to access cash. 24 January 2014
Rated 5.0 out of 5.0 by Impresson Holiday Inn in Kiev like my second home. I feel like home. 23 January 2014
Rated 5.0 out of 5.0 by Second stay and it as awesome as it before There was a problem when I was in Zhuliany Airport as I was held too long by the passport control which forced me to miss my flight to Treviso, Italy. Therefore I had no choice except had to stay another night in Kyiv since the next flight is tomorrow. After several exhausting hours in the airport trying to get an answer from the immigration which was zero result so I decided to look for a hotel rather than staying in Airport since I just got recovered from hospital and considering that I only slept for 1-2 hours on the night before. It is Holiday Inn Kyiv which was the first thing on my mind. I never use IHG mobile application before and thanks God that I've installed it. I booked HI Kyiv using the mobile application then I just went directly to the hotel. As I arrived to the hotel, I'm very delighted that the IHG mobile application was integrated very well as the receptions could find my reservation easily. And what I really like is the reception still remember me then they were all really sorry to me for what has happened to the airport. The GM also suddenly appeared and also really sympathetic for what has happened in the airport. I got early check-in which I really appreciated and upgraded again to the Executive room. It seemed that was very busy for them on that day since there was a conference but I really appreciated for those kind sympathetic attitude from the GM and the staffs which make the differences. Thank you Holiday Inn Kyiv !!! 03 January 2014
Rated 5.0 out of 5.0 by Great location, rooms, service Convenient location. Well appointed, clean rooms (executive room). Clean bathrooms with essential supplies. Gym. Friendly staff. Definitely recommend 02 January 2014
Rated 5.0 out of 5.0 by Highly Recommended, just book here !!! On my first stay with HI Kyiv, I chose to use their airport pickup. However, the driver seemed too cold (probably since he couldn't speak English at all) so I was terrified that most of Ukrainian people would be like that but then I found it out later that staffs in HI Kyiv are very friendly and helpful. There were two Yuliya (or Julia ??) on the receptions during my check-in. The GM suddenly appeared on the lobby and greeted me and even took my bags to the room since he knew that I just got recovered from hospital. Oh my !!! such a great service anyway ! My room was upgraded to their Executive room and the room is very fresh, new, modern and there is a classy touch with an Ukrainian cathedral design on the room. There's Ukrainian blini from the chef on the room which is very delicious. The room has a nice view to the city area since I was placed on the higher floor. Oleg; the concierge man is very helpful and speaks very good English. His knowledge about the neighbourhood area is very helpful. All in all, it was very great stay in Holiday Inn Kyiv. Thanks to John and his team ! 10 December 2013
Rated 5.0 out of 5.0 by Buen hotel para viajes de trabajo Hotel bien comunicacdo aunque un poco distanciado del centro de la ciudad, servicio y restaurante excelentes, instalaciones nuevas y servicio eficiente 10 December 2013
Rated 4.0 out of 5.0 by No slippers in the room No slippers in the room is not acceptable for the certain class hotels. Floor in the toilet/bathroom is quite cold. It is really unpleseant without slippers. 04 December 2013
Rated 5.0 out of 5.0 by First Time Kiev experience made easier I came for a vacation to Kiev and was thoroughly impressed with the level of service at the Holiday Inn. Coming from an english speaking country it was more challenging than expected to get around town as well as avoid being ripped off. This is where the staff at Holiday Inn (Yuliya and Oleg amongst others) truly made my day trips and travels that much easier helping me organise my day, taxis, advice on where to go amongst other bits and pieces. It was a great base also being quite centrally located. Otherwise the Hotel was clean, staff extremely friendly and helpful as well as a cool shoe polishing machine at the base of the elevators and a gym on the top floor. I would recommend this Hotel as staff go go that little extra distance to help out in my experience. 24 November 2013
Rated 4.0 out of 5.0 by Great staff Great staff, wonderful people, who paid good attention to clients needs, and very friendly . 23 November 2013
Rated 5.0 out of 5.0 by Very nice hotel Good for rest, for sleep, very kind personnel, affordable location... and very good steak at evening restaurant 18 November 2013
Rated 5.0 out of 5.0 by Great comfortable stay Very nice comfortable hotel - very new and staff are very friendly, attentive and helpful. Food is great too. The only con was that the WIFI was poor quality in my last room (303) However unfortunately I didn't report this until my checkout and was told if I had they could have provided a WIFI booster for my room - good to know of next visit! 14 November 2013
Rated 1.0 out of 5.0 by Never again No bathrobe, no slippers, no mini bar except a small bottle of Evian water for 4 Euros. Bar and restaurant open until 01:00. Vacuum cleaners are not known. I found on the floor fingernails of previous guests. Price 200 Euro per night. My worst choice in Kiev ever. Reasonable brekfast. Photos available on request. 09 November 2013
Rated 4.0 out of 5.0 by For a good stay in Kiev Hotel is good and clean. Staff is very kind and the kitchen prepare's a good steak. The bar is directly attached to the restaurant and doesn't give you a bar feeling, for me thats a disadvantage. Location is close to the centre but does require some walking for getting downtown. Overall good and I will book it for my next time in Kiev 06 November 2013
Rated 5.0 out of 5.0 by Nice Hotel I've stayed in many Holiday Inn hotels over the years and this is one of the nicest. Since it's a relatively new property the rooms are well appointed and everything is in working order. The staff is attentive, helpful and kind. I enjoyed my three night stay and will visit again when I return to Kiev. Well done!! 24 October 2013
Rated 5.0 out of 5.0 by Great experience in Kiev Holiday Inn, recommended for future stay Stayed three nights, great experience. Very good breakfast arrangements. Hotel staff friendly, although had limited English language ability, but sufficient. Helpful staff members. 16 October 2013
Rated 5.0 out of 5.0 by Great place, great view from the window The hotel is in the IDEAL place in Kiev - all places of interest are in 15-20 minutes walk from the hotel! Great view from the window to the historical buildings. Service is like in the best Holiday Inn hotels in U.S. and European capitals. Recommend to everyone who wants to visit Kiev! 09 October 2013
Rated 5.0 out of 5.0 by A nice hotel A clean hotel with modern design in the heart of Kiev. There is a nice grocery store right behind it, and two metro stations (218 - 217) within 5 minutes walk from the hotel. Staffs were very professional and paid attention to details. 02 October 2013
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