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Rated 4.6 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by Great comfortable stay Very nice comfortable hotel - very new and staff are very friendly, attentive and helpful. Food is great too. The only con was that the WIFI was poor quality in my last room (303) However unfortunately I didn't report this until my checkout and was told if I had they could have provided a WIFI booster for my room - good to know of next visit! 14 November 2013
Rated 1.0 out of 5.0 by Never again No bathrobe, no slippers, no mini bar except a small bottle of Evian water for 4 Euros. Bar and restaurant open until 01:00. Vacuum cleaners are not known. I found on the floor fingernails of previous guests. Price 200 Euro per night. My worst choice in Kiev ever. Reasonable brekfast. Photos available on request. 09 November 2013
Rated 4.0 out of 5.0 by For a good stay in Kiev Hotel is good and clean. Staff is very kind and the kitchen prepare's a good steak. The bar is directly attached to the restaurant and doesn't give you a bar feeling, for me thats a disadvantage. Location is close to the centre but does require some walking for getting downtown. Overall good and I will book it for my next time in Kiev 06 November 2013
Rated 5.0 out of 5.0 by Nice Hotel I've stayed in many Holiday Inn hotels over the years and this is one of the nicest. Since it's a relatively new property the rooms are well appointed and everything is in working order. The staff is attentive, helpful and kind. I enjoyed my three night stay and will visit again when I return to Kiev. Well done!! 24 October 2013
Rated 5.0 out of 5.0 by Great experience in Kiev Holiday Inn, recommended for future stay Stayed three nights, great experience. Very good breakfast arrangements. Hotel staff friendly, although had limited English language ability, but sufficient. Helpful staff members. 16 October 2013
Rated 5.0 out of 5.0 by Great place, great view from the window The hotel is in the IDEAL place in Kiev - all places of interest are in 15-20 minutes walk from the hotel! Great view from the window to the historical buildings. Service is like in the best Holiday Inn hotels in U.S. and European capitals. Recommend to everyone who wants to visit Kiev! 09 October 2013
Rated 5.0 out of 5.0 by A nice hotel A clean hotel with modern design in the heart of Kiev. There is a nice grocery store right behind it, and two metro stations (218 - 217) within 5 minutes walk from the hotel. Staffs were very professional and paid attention to details. 02 October 2013
Rated 5.0 out of 5.0 by V.good! Really enjoyed the stay. And the free wifi, breakfast, pills, the fitness room with a great view over the sity and esp the small present for a free drink :) 02 October 2013
Rated 4.0 out of 5.0 by Happy Days - especially if you enjoy a morning constitutional ! Thoroughly enjoyed our stay at this new Holiday Inn. The staff were pleasant and very helpful. The rooms are spacious, comfortable and well insulated from outside noise. It's a shame that although the breakfast has a wide selection of good quality food , the price is set at business expense user level rather than a more reasonable and affordable lower leisure rate. This meant that apart from the last morning of our stay when we treated ourselves to the in-house breakfast we had a 10 minute walk each morning to find a suitable place to eat which offered far better value for money. Luckily the weather was mostly dry but as winter approaches this necessity would quickly become tiresome. I think that the Hotel would gain tremendous popularity and respect if it negotiated a deal with a reputable Taxi firm to provide a service for guests charging normal , "locals" rates. The highly inflated "tourist" rates quoted at reception are simply unacceptable and annoying to anybody with local knowledge. 27 September 2013
Rated 5.0 out of 5.0 by One of the best Simply one of the best HI I ever stayed in ! From room till reataurant, people at desk, transfer to airport, all went so smooth ! Recommended. 02 September 2013
Rated 5.0 out of 5.0 by A great experience in Kiev This hotel is a very good chose if you want to enjoy a fully new property with all the attached advantages. It's conveniently located close to Kresiatik, main street in the city and 5 minutes away from Dinamo of Kiev stadium. 26 August 2013
Rated 4.0 out of 5.0 by Good stay for Business traveleres A great place for you business stay in Kiev. price is a bit on the high side, but accommodations and service are spotless for the western business travel (especially the staff kindness) 25 August 2013
Rated 5.0 out of 5.0 by Nice Hotel, GREAT Staff ! This was my first time in Kiev ( July 25th - 30th, 2013 ). The entire staff ( front desk / bar / restaurant / cleaning ) were all pleasant and professional. I did want to say a Special Thanks to Yuliya and Oleg ( front desk staff ) they were always around when I needed some help. As this was my first time in the Ukraine, I was bit needy ! lol They helped with restaurant reservations / taxi service / directions / and lord knows what else ! They always responded with a Smile to my Many Odd American questions... Hotel is well kept and clean. I will Definately return and can recommend the Holiday Inn in Kiev to others. One suggestion for HI management. I didn't know there was a 110v ( USA type ) electrical outlet in the bathroom for the first few days. Another guest told me about it. This is something you would want to mention to first time guests. 22 August 2013
Rated 5.0 out of 5.0 by Great attention to detail My wife and I recently stayed on a reward night reservation for our anniversary and were impressed with the courtesy, professionalism and thoughtfulness of the staff. They knew it was our anniversary, and we were pleasantly surprised to find a tasty congratulatory gift waiting for us in the room when we arrived. The room itself was plush and comfortable (we were upgraded to an Executive room as PC Platinum members), and we thoroughly enjoyed ourselves. I suspect this hotel rivals if not beats most other 5-star hotels. The location is great and I heartily recommend this hotel to anyone. Many thanks to the manager and staff! We'll come and stay again. 21 August 2013
Rated 5.0 out of 5.0 by Great Hotel You can rely on professional service and standards of a holiday inn. Young personnel is doing it's best to make you feel comfortable. The location is also very good: near to supermarket, metro, city center and all restaurants. 18 August 2013
Rated 4.0 out of 5.0 by good service everything was really good and properly. Good location in the city. As well atmosphere, facilities. One bad thing - A/C no properly work for cooling 06 August 2013
Rated 5.0 out of 5.0 by Great Hotel with outstanding staff I really like this hotel , it is a Holiday Inn Benchmark. The quality of the staff , the room and the comfort of the Bedding rivals any five Starr hotel . OH 27 July 2013
Rated 5.0 out of 5.0 by Great new hotel Chose Holiday Inn for recent business trip to Kiev. Ideally situated for purpose of my business meetings across the road and short distance from city centre. Great service from staff on arrival and duration of stay. First class food and good choice. Rooms clean and comfortable, but would suggest some individual toiletries as opposed to the combined shower/hair wash at sink and in shower. Overall I was extremely pleased with the stay and would recommend to others visiting Kiev. 24 July 2013
Rated 5.0 out of 5.0 by Great hotel, Great location, amazing staff and service! Recommended! Great hotel, Great location, amazing staff and service! 16 July 2013
Rated 5.0 out of 5.0 by a breath of fresh air the two places i stayed before coming to the holiday inn in the ukraine did not have air conditioning. holiday inn did and it was needed. kiev was hot that weekend. walking to sites to see was easy from their location. had dinner there one night and the food was very tasty. the breakfasts were just what i needed to start the day. the staff were all very friendly and helpful and spoke english quite well 09 July 2013
Rated 5.0 out of 5.0 by Nice Hotel Excellent hotel service and food, very well situated a stroll away from nice shops and downtown main street. 16 June 2013
Rated 5.0 out of 5.0 by Great staff All of the staff were extremely helpful and polite - excellent English a really great stay! 05 June 2013
Rated 5.0 out of 5.0 by Oasis in Ukraine Very nice hotel. Recharged my batteries after visit to rural Ukraine. Good location within 5 minute walk of Metro stop. Helpful staff. Arranged for taxi to airport at 4am and for reservation at restaurant the evening before as I do not speak Russian or Ukrainian. 03 June 2013
Rated 4.0 out of 5.0 by slippers and bathrobe only for sale I do not understand how it could be possible but the following is true. There is no slippers and bathrobe in the standard room of a 4* Holliday Inn but they are available FOR SALE at the reception???!!! 29 May 2013
Rated 5.0 out of 5.0 by Excellent hotel Very good modern hotel. Pleasant staff. Good food. New and clean rooms. Good location in Kiev. 22 May 2013
Rated 5.0 out of 5.0 by Recent stay I just want to say that this is one of the best hotels I have ever stayed in. The location is excellent, the food is top notch, the hotel is very clean and tidy and the staff, especially the concierge are just wonderful! 09 May 2013
Rated 2.0 out of 5.0 by How to find lost of private goods During one day trip from Holiday Inn Kiev, we are missing my purse (with money) and iPhone, even though we finally found such private goods from private loundry bag in my laggage, your staffs rejected to check in the safe which provided in the previous room we stayed at one day before. Next day morning after non-sleeping night, staffs report me that the safe is opened without request my witness. Other disadvantage of Holiday Inn Kiev, (1) 2/3 of city taxi drivers did not know the location of Holiday Inn Kiev (6 dirives of 8 using taxis). (2) the charge for arrangement of sightseeing tour, about 40% higher than the direct contact with tour company. (3) although I hold the ambassador gold membar ship, nothing arrangement of up grading services without free one cup of beer at bar. (4) no amenities at toilet/bath. 05 May 2013
Rated 5.0 out of 5.0 by A Comfortable Haven for Travelers I chose this hotel for my last night in Ukraine before the flight home, figuring an American brand, that is the "known", would be the most carefree option. After a slightly confusing few moments locating the entrance (it is not directly at the corner address given, but down the side street with discreet signage), we walked in and immediately relaxed. The design is clean and modern, the desk staff warm and efficient with excellent English. Even the ride up to our room was relaxing. They post a quote of the day in the elevator, which somehow personalized our stay and made us feel even more welcome. The neighborhood is old and charming, with a gorgeous, significant cathedral near the hotel. The designer of the room cleverly chose a detail from the cathedral facade as a decorative element on the wall. The room was more than sufficient in every way. Very comfortable bed and clean, well-designed bath. We ordered room service for dinner, and happily there were some Ukrainian dishes on the menu. Payment was required when the food arrived--that was a slightly awkward surprise, but not a deal breaker. We ate like it was Thanksgiving--the portions were huge! After a peaceful night, we found the breakfast buffet ample and what you would expect in a European hotel. Paying for breakfast when booking the room saves money. The desk staff told us how much a car to the central train station should cost and ordered a taxi for us, which was waiting out front when we left. From beginning to end, our stay was effortless, economical and comfortable. After a week out in the wilds of Ukraine, it felt like a palace. I highly recommend the Holiday Inn Kiev and wish them every success. 03 May 2013
Rated 4.0 out of 5.0 by Poor service A new hotel in this catergorie should have a powerful F&B Manager who takes care of the staff. Especially in the first 6-12 month. In zour hotel it looks like you found a super chief cook but no F&B who is able to tech the service staff the right way. The staff is very nice but they have no idea how to work, it is not their fault it is a matter of miss management. Reception is ok. 28 April 2013
Rated 5.0 out of 5.0 by Feeling home A good sleep - that is the essential and that was100% achieved! Friendly, helpful staff, good Internet connection. 19 April 2013
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