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Rated 4.7 out of 5 by 167 reviewers.
Rated 3.0 out of 5.0 by Nice hotel, slight shame about quality I have stayed in this hotel many times over the last 12 months and always had a great visit. Staff are fantastic and always welcome you back. On my last visit I was slightly disappointed by the room cleanliness and quality. On this stay I found the bathroom to be only partially cleaned leaving long hairs in the bath tub, I'm a male so know they not mine. Secondly not refilling the shower gel for 2 days seems a bit odd. Lastly the room was very hot... And the air con didn't seem to reduce the temp. This might be due to eastern hotels policy's to maintaine air con at x level to protect agasint the extreme cold. Great hotel but on this visit it lacked attention to detail which is a shame November 15, 2015
Rated 5.0 out of 5.0 by Very fine hotel This is a great base in central Kiev - hotel always marvellously clean and smart, staff welcoming and charming with perfect English. Nice food and drink, a relaxed feel but attentive service - overall an extremely pleasant place to be! November 14, 2015
Rated 5.0 out of 5.0 by Excellent breakfast bar staff The staff were very friendly, kind and attentive to our needs. November 6, 2015
Rated 4.0 out of 5.0 by disappointment I Staied at Holiday Inn Kiev from 30 October to 01 November, I booked and pre paid an executive room and as Platinum ambassador I expecded that my room was upgraded. Unfortunate no upgrading and strange explanation for this. The manager on duty was not so clear and probably she doen't know the benefit for Platinum ambassador. Is the first time that the benefits to be an elite member was not recognised. Who knows if somebody will explain me something? November 3, 2015
Rated 5.0 out of 5.0 by A great team looks after the guests at this hotel Personal greetings, friendly staff, nothing is too much trouble. I was really impressed by the Royal British Legion Poppy Appeal collection box - a great thought. November 2, 2015
Rated 5.0 out of 5.0 by Friendly staff brightened a dreary day We arrived on a rainy day and found a warm welcome, a spotless, comfortable room, a good location, and great service. November 1, 2015
Rated 5.0 out of 5.0 by Très bon hôtel Hôtel très agréable et bien situé dans Kyiv. Le personnel est très professionnel et attentionné. November 1, 2015
Rated 5.0 out of 5.0 by One Of My Favorites The hotel is very nice, clean and comfortable. It is located just a mile or so from he city center. I used to walk there quite a few times, even though it is cold, as I enjoy walking in Kiev. It takes about 20-30 minutes to get to Maidan Nezalezhnosti. If you take metro, which is 7-8 mts from the hotel, it is 2 stops away. What makes the place one of my favorites, is the staff, right from the reception to the housekeeping and the restaurant. They are good at remembering preferences and are very helpful with a nice smile :) For those of you, who are debating whether to use the credit card versus exchanging USD/EURO to local currency, I realized that the latter is the best as the exchange rates are a few percentage points better than the credit card rate. The reason for that lies in the fact that Ukrainians, quite a few, convert their savings into USD or EURO as a hedge against falling Grivna. So, just like in some nations like Argentina, you get better value by changing you currency. Enough on that :) I also found Kievians to be very friendly in general and helpful. Lot of young people speak English, making it easy. On the whole, I loved Kiev and would love to explore more of Ukraine next time. And Holiday Inn made it possible by providing a cozy and comfortable place for me to explore and appreciate Kiev. Thank You. October 25, 2015
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