Rated 4.4 out of 5 by 373
Rated 5.0 out of 5.0 by sham1604 comfort and relax
Comfort and relax...but just not comfortable when i need to walk through the receptionist or the main entrance which have many guests at the hall everytime i want check in into my room or when i go out to car park..i prefer the separate way straight to the room from car park.
May 17, 2015
Rated 3.0 out of 5.0 by Gary Lau Ventilation and Golf Issues
The ventilation exhaust in toilet is under standard, whereas the water pressure at shower is poor, I can't even flush after washing my hair, this is very uncomfortable and not meeting 4 star hotel requirement.
The communication between front desk and golf club is not clear, we requested stay and package in a week's time and was advised the charge each play, but when we checked in, we were told that this is no longer valid since last February, this is not comfortable.
Hope that the above said would be taken care of while we return this September.
May 8, 2015
Rated 5.0 out of 5.0 by Ksyeoh Nice and quiet hotel away from KL city
Room with view beautiful view of the golf course . Very quiet hotel away from the busy KL city and yet easy to get to any place in downtown.
May 7, 2015
Rated 5.0 out of 5.0 by Freya0606 服务一流
Always so kind to help us
Shuttle bus is also very convenient to take us to
May 6, 2015
Rated 5.0 out of 5.0 by anson77 Comfortable environment and great service
Tranquil was all around the hotel and staffs are all friendly.
May 6, 2015
Rated 3.0 out of 5.0 by poch Friendly Staff
Ive always enjoyed my stay at Glenmarie and more enjoyable lately.
the staff is just friendly all around : busboys, servers, interns/trainees , maintenance, room service, etc.
i'd like to give something back to the reception staff: they are so helpful and super friendly but i think they deserve more. i noticed that behind the desk, they are standing on solid concrete tiles. perhaps, a rubber pad or runner would help their knees absorb all the hard effects standing on hard surface whilst servicing guests and add more to their efficiency. i'm sure they can't wait to get inside the office and take a nice seat to rest those feet.
it's just a thought. perhaps, we can give them back what would be a tremendous boost to their efficiency.
and thank you again for the nice service. my hats off to the Customer / Guest relations group.
May 1, 2015
Rated 5.0 out of 5.0 by Rhino T Best Holiday Inn
The holiday Inn Glenmarie is raising the bar for other properties around the world. The staff in general were very friendly and went out of their way to meet all requests. A special thank you to the staff at Kites restaurant who knew me by name after a couple of days and treated me like a 'regular'.
April 27, 2015
Rated 3.0 out of 5.0 by Wholisia Comfortable bed
1. Great bed - do tell me your secret
2. Depth markings on deep end is wrongly stating as 1.5M whereas actual should be close to 1.7M in depth.
April 27, 2015