Rated 4.4 out of 5 by 43
Rated 4.0 out of 5.0 by MKiswani Excellent stay in all aspects
All positive. Would love to go their again and again
03 May 2014
Rated 4.0 out of 5.0 Very Good Hotel
I have just recently stayed at this hotel and would like to thank the staff for their service.
As always, the IHG chain of hotels offers the business traveller a very good base from which to work and I would very much recommend staying here.
I do have a couple of points I would like to raise:-
1. Although the hotel offers a wide selection on the buffet meals, the restaurant a la carte menu could do with adding a bit more variety in terms of main meals.
2. The wi-fi service does not allow me to connect to my office via VPN. Is this a band-width problem? I even tried using the Ethernet cable in the room without success.
29 April 2014
Rated 5.0 out of 5.0 by FrequentTraveler8108 Great place in Kuwait
This was a great and convenient place to stay in Kuwait!
Service was great and the room was clean and comfortable. I liked having airport pickup and drop-off.
14 April 2014
Rated 4.0 out of 5.0 by Azyaser Pleasent Stay
Rooms are good, with suitable enough space in the executive level. Located in a good place also in Kuwait.
13 April 2014
Rated 3.0 out of 5.0 by B.Zawad My experience at the Kuwait Downtown Holiday Inn
The hotel location is very good. The staff are very friendly. The breakfast buffet selection is excellent quality.
1- I noticed since I created my IHG reward membership they frequently miss to post my rewards points and had to do extensive follow-up. Unfortunately, I was trusting IHG and didn't check until very late in time. Definitely, I missed thousands of points. Again, unitl today, IHG didnot post my points for this stay for the two rooms either.
2- The breakfast chef who cooks eggs, etc., is not friendly, and ask you to sit and miss to deliver the orders, and doesn't cook to your like but to his.
09 April 2014
Rated 2.0 out of 5.0 by regional traveler Average hotel with downward trend
staff requires additional training on customer interaction, cleanness, and facility knowledge . attention to details is lacking through out the hotel. staff does not seem too motivated.
05 April 2014
Rated 5.0 out of 5.0 by Naji Al Rabiah 1 All room was very comfortable
My live there for tow days was great the staffers and the management were the reason to stay there.
29 March 2014
Rated 5.0 out of 5.0 by Fadinasr Great staff
Staff are great.
Restaurant is closed before dinner. No place to eat.
23 March 2014
Rated 5.0 out of 5.0 by AG8084 Amazing as always
Great Customer Experience. Excellent for business purposes.
23 March 2014
Rated 4.0 out of 5.0 by Tony28 Freindly staff with good services
Since they pick me from Airport until my checking out the service & staff were amazing
20 March 2014
Rated 5.0 out of 5.0 by AG8084 Excellent Hotel with Professional Staff
This hotel really reflects IHG brand and values. All employees live the brand and show their commitment to making every guest's experience an unforgettable one. From the moment you are received at the airport till you leave; you are treated as the most important guest.
15 March 2014
Rated 1.0 out of 5.0 by abu naader total accommodation cost
total accommodation cost has been taken twice , sincec when I checked the employee instead of blocking my card he deduct 50 kd and next day when I checked out the other employee did the same and ask me to wait 4 to 7 days to retrieve my mony back which make disappointed.
14 March 2014
Rated 4.0 out of 5.0 by MohammadMau Good Hotel.
Good location. Clean and comfortable room. Reasnoble price. Freindly staff. Good food.
Need a better car park that doesn't required unsafe crossing of the street.
28 February 2014
Rated 4.0 out of 5.0 by Bapers99 My preferred destination in Kuwait
Holiday Inn Downtown Kuwait is my preferred destination in Kuwait since 6 years. I enjoy staying there, and best of all their indoor swimming pool at 23 floor.
Thank you for your hospitality and the good facilities you have
23 February 2014
Rated 5.0 out of 5.0 by heartmaze Nice stay
Very nice stay and staff all helpful
I will come back
21 February 2014
Rated 4.0 out of 5.0 by ARY240 Nice Holiday Inn
My second time staying here, and I will be back next time in Kuwait.
Service is great and it is certainly one of the best Holiday Inn´s I have stayed in.
17 January 2014
Rated 4.0 out of 5.0 by Goldenman Great place but near the elevator
Clean, nice place, upgrade to club floor. The only problem that the room is near the elevator .
18 December 2013
Rated 5.0 out of 5.0 by Maze Great Experience
For the last few years I used to stay at Holiday Inn Downtown due to the excellent experience I used to have there everytime.
The breakfast is perfect and has a lot of variety.
The staff are very friendly.
I highly recommend the hotel.
09 December 2013
Rated 5.0 out of 5.0 by travellerHB Good Hotel, Great rooms
I have had a wunderfull stay. Hotel is close to some Malls and other highlights in the City. Otherwise a short taxi ride and you find yourself everywhere in the city.
In room dining was very good quality food.
Staff in the coffee bar were very attent
I can recommend this Hotel.
03 December 2013
Rated 1.0 out of 5.0 by MAJED23 Poor one
No transportation NO TAXI. Reception doesn't answer
20 November 2013
Rated 4.0 out of 5.0 by Aboebrahim70 Comfortable bed
Comfortable bed,good location,friendly and helpfull staff..
22 October 2013
Rated 5.0 out of 5.0 by Wonderkid Great Experience
It was wonderful stay during my business trip to Kuwait. This is by far one of the best Holiday Inn that i had stayed so far. Everything were excellent.
13 October 2013
Rated 5.0 out of 5.0 by AYMUBARAK Location Location Location
The best thing in this hotel that it is in the downtown and very good services + good prices + great location.. my experiance was realy great .. rooms, coffee shop, gym, and ofcourse the friendly staff.
16 September 2013
Rated 5.0 out of 5.0 by Bernie2000 Excellent place to stop over
very friendly staff and the whole place is managed very well.
26 August 2013
Rated 5.0 out of 5.0 by Guenther Friendly staff, excellent location, clean
Excellent service during Ramadan, great pool & fitness room
31 July 2013
Rated 4.0 out of 5.0 by DrFahad Breakfast
The free breakfast buffet was nice. Overall the stay was good but nothing special.
cons: The hotel has a wedding hal and Sometimes the wedding guests hog the elevator.
01 July 2013
Rated 5.0 out of 5.0 by fadolfa Helpful Staff
I stayed at Kuwait Holiday Inn Downtown for two nights with my wife, during a visit for medical reason. The staff were very helpful. I asked for breakfast to be delivered to my room due the medical condition, and they obliged.
07 June 2013
Rated 5.0 out of 5.0 by kha999lid Kuwait Downtown Holiday
Perfect stay.....so lovely hotel......thank you for the upgrade!
kids are very welcome.............so tasty breakfast!
01 June 2013
Rated 4.0 out of 5.0 by Pintu74 Good property with great staff but poor food
The property is good. The staff is very cooperative and courteous. But the food option and the in-room dining options are poor.
14 May 2013
Rated 5.0 out of 5.0 by Deep8981 very convenient hotel
my experience has been wonderful. spacious rooms, good services & fairly tasty food are a part of this hotel.
22 April 2013