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Rated 4.3 out of 5 by 63 reviewers.
Rated 5.0 out of 5.0 by Excellent service, Friendly staff This is my second stay at this hotel. Enjoyed the food at the Chinese restaurant and the Japanese Sushi place. The breakfast spread was the biggest I had ever seen!! Great service and friendly staff. Good location. Will come back here again 06 September 2013
Rated 5.0 out of 5.0 by Graceful service Very friendly and efficient staff all round. Comfortable atmosphere and excellent service. Highly recommended! 06 September 2013
Rated 3.0 out of 5.0 by Good Hotel I found the Ambience of the Hotel was good, though the room was quite small by a 5 Star standard. The interior was good but nuthing was there in the Refrigerator in the room for refreshment. Overall the Hotel was good but it lacked the hospitality which is usually found in this Industires. 03 September 2013
Rated 4.0 out of 5.0 by Very good staff Very good hotel that is made better by the quality of the staff. Excellent service from the front desk to the drivers. Would stay again. 28 August 2013
Rated 4.0 out of 5.0 by Mohamed almarzooqi The obly hotel in kuwait that i currently recommend until other hotel managements decide to keep up with international standards. 04 August 2013
Rated 5.0 out of 5.0 by Family with young kids Excellent hotel. amenities are very good. club for small kids very convenient, just you should open it in the morning too. 19 June 2013
Rated 5.0 out of 5.0 by Excelllent Hotel Excellent hotel the only issue alot of visitor from out side to the GYM make the lobby the elevator and the GYM very Busy 06 June 2013
Rated 5.0 out of 5.0 by General Very good stay, very good location with verity of restaurants and close to beach which you can enjoy, very friendly staff, Mr. Mahmoud who help me upon c/in and c/out there was problem that the company was not cover my stay and he handled very well 25 May 2013
Rated 5.0 out of 5.0 by Thanks Thanks for everything although we didn't find in the room the welcoming refreshments such as fruit baskets or juices like other hotels when they see a Platinum guest 22 May 2013
Rated 5.0 out of 5.0 by Comfortable and excellent service The Hotel is very nice, and the services and staff are all very good. its just excellent 14 May 2013
Rated 4.0 out of 5.0 by Very Comfortable place As usual, everytime in kuwait, i use this holiday Inn warm welcome, good and comfortable room, plus a great variety of food & restaurant, nad do not forget the live pianist in the lobby where you can enjoy a light snack or a good beverage 23 April 2013
Rated 4.0 out of 5.0 by Satisfaction Guaranteed The bed is comfortable. The bathroom is neat. Overall I am satisfied with the room. 16 April 2013
Rated 5.0 out of 5.0 by Friendly Staff, Good restaurants, Great Service with smile My overall stay was hassle-free. Hats off to all the staff including pick up drivers, reception and room service. We landed at 6.30 am and were in hotel by 8am. The staff happily got our room ready (early checkin) while we went for breakfast. I stayed there with the family including one infant. There were few odd room service requests like warming baby milk etc, but there was no problem from staff. The location is great. Although they had good restaurants onsite, there were variety of restaurants within 2-3 minutes walk outside. Taxis were readily available for 1-2KD (cheap compared to UK or US). The room was spacious and comfortable although we didn't spend lot of time there! The house keeping was excellent as well. The only problem was people smoking everywhere including in restaurants! Reminded me of UK 10-15 years ago. This was same wherever we went in Kuwait. Overall, a pleasant experience. Thanks to all the staff. I would recommend it. 15 April 2013
Rated 4.0 out of 5.0 by Comfortable bed and nice service The room was large and clean and the staff was really friendly and efficient. Food is good. Overall in line with the brand. Fully recommended. 27 March 2013
Rated 5.0 out of 5.0 by Pleasant surprise Holiday In was not my first choice. I did howver check out with a deep sense of satisfaction. The room was spacoious , restaurants and public areas extremely inviting and the service friendly and warm I shall definitely be back 12 March 2013
Rated 1.0 out of 5.0 by delay check inn, did not treat me as platinum ambassador no more to say ,platinum ambassador is nothing for them 02 February 2013
Rated 5.0 out of 5.0 by Excellent service and an enjoyable stay. Overall an excellent stay and I was made to feel most welcome. Initially my room was not ready on arrival, however the young lady on the check-in desk was most helpful and very apologetic. (M/s Chris) She spoke to one of her colleagues (Front Desk Manager?? I think) and I was upgraded to a suite. Very nice indeed. A very pleasant and professional lady and an asset to the hotel. 27 December 2012
Rated 5.0 out of 5.0 by Good Place for Business trip I have always a good experince with the staff in this hotel , they are trying to make your stay unforgetable by this smile and friendly service , I will keep going there and recommend it to my friends 17 December 2012
Rated 4.0 out of 5.0 by Excellent Restaurants This Hotel has a very Good Steak Restaurant as well as a Very Good Breakfast Buffet. It also has a very tasty Lebanese Restaurant. As for the location, it is close to Salmiyah street. 11 December 2012
Rated 5.0 out of 5.0 by Great Staff Experience I have used this hotel on and off for the last 5 years but had not visited for some 8 months or more. On my arrival at the hotel I was greeted warmly, by name, by all the staff, which set the whole visit up perfectly. As a constant traveller first impressions mean everything and clearly the staff here know how to make a traveller relaxed and comfortable quickly. Well done and greatly appreciated 20 November 2012
Rated 4.0 out of 5.0 by Great as usual this is the second time i stay at this property and its my favourite destination in Kuwait. I've tried other hotels but honestly the location and facilities available at Holiday Inn Kuwait , couldn't find it in any other place at the same amount of money paid. the only issue that i usually face there is that the service at the Lebanese restaurant is very slow . i mean slow by waiting more than 20 minutes to get 3 plates of appetizers and 35 minutes to get a mixed grill ! this issue should be taken into consideration from the management . Thanks Amer 19 November 2012
Rated 1.0 out of 5.0 by bad experieance I really have a worst reception , they didn't respect me as a Platinum member , poor and slow chick in , they didn't assist me to get my rights as a Platinum member , they said they have no idea a about my level untel I show them my card but it is gold not Platinum so the didn't believe me when I told them Iam a Platinum.... very desponded ! 15 November 2012
Rated 5.0 out of 5.0 by Great place, business and location I go to Kuwait almost every two weeks and tried several hotels. The hotel rooms are excellent, wifi in every room and in the lobby free of charge. Staff and management go out of their way to ensure you're getting the best of your stay. I love the fact that I don't have to leave the hotel in the evening for food or meetings as it has few of the best restaurants chains and nice coffee area with live piano in the evening. 28 October 2012
Rated 5.0 out of 5.0 by Awesome service! I absolutely LOVE this Holiday Inn! The people are great and the room is great. I travel here quite often (about every other month) and I have had a great time, everytime! 24 October 2012
Rated 4.0 out of 5.0 by Very Good check-in/check -out services and comfortable room I travel to Kuwait frequently on business and have standardised my stay at the holiday inn because the package they provide in exactly in line with what a business traveller expects. The check-in/check out staff and the concierge stand out because of their prompt , courteous and friendly service. The room is well laid out and appointed to ensure guest comfort. 07 October 2012
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