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Rated 4.1 out of 5 by 198 reviewers.
Rated 4.0 out of 5.0 by Great location, Comfy bed, Wonderful Customer Service Nice property; easy parking; great staff at the front desk; comfortable bed and bedding; good storage in closet and dresser; nice guest bathroom; air conditioning could have been a little bit colder; and workout facility could have used towels. 09 October 2014
Rated 4.0 out of 5.0 by Good for the value If you're on a budget, this hotel is good. Geographic location is great. Always ask for extra pillows as they're very small and not supportive. 05 October 2014
Rated 4.0 out of 5.0 by san diego trop Pleasant stay, comfortable bed. The only compliant we would have is the noisy ice maker 05 October 2014
Rated 2.0 out of 5.0 by Do not recommend Room was not clean and front desk phone was not answered 04 October 2014
Rated 5.0 out of 5.0 by Very Accomadating We had booked another hotel near by which was below standards in every aspect. We were able get a room at Holiday Inn instead. The front receptionist was very friendly and helpful. Just walking into the lobby, it was very welcoming. Fresh water with fruit was available. The rooms were clean and cool. We stayed two nights. In the future, Holiday Inn will definitely be on my first choice list. 03 October 2014
Rated 3.0 out of 5.0 by It was OK I had to sleep with ear plugs every night, the hotel was VERY noisy! Try to get a room on the top floor and away from entry/exit doors and elevators! The A/C unit was awful, the room/hotel was extremely stuffy like an old woman's home and the A/C had to be on full blast constantly which ended up making me congested and with a head cold for my vacation. There were a lot of gross stains on the furniture and bed spread. Bathroom was cleaned daily very well and all the staff were friendly. It is VERY convenient to interstate/freeway access to get to attractions quickly. Grounds and pool were clean. The parking kind of sucked but I had a rental car so it didn't matter. I would stay here again only if I had to budget, otherwise I would stay somewhere else more expensive if it was quieter than here. 01 October 2014
Rated 5.0 out of 5.0 by Add microwaves I had a Suite and the only thing that wasn't in there was a microwave. My stay was short enough that I didn't require one, but guests in the future might expect to have one especially in a Suite. 29 September 2014
Rated 4.0 out of 5.0 by Nice hotel close to the beach Holiday Inn La Mesa was surprisingly nice and is within walking distance to the beach. It was obviously a boutique hotel at one point and now has an interior facelift like other Holiday Inn hotels, meaning it's clean and comfortable inside. I would recommend this place for anyone visiting the San Diego area. 29 September 2014
Rated 5.0 out of 5.0 by Comfortable and affordable The place was clean and the staff were friendly. The bedroom in great condition and the bed was comfortable. My stay was very short (in at 11PM and out by 6:30AM), so it was really only a place to flop. 29 September 2014
Rated 4.0 out of 5.0 by great service Good people but property needs a little work. I think the value was lacking. Expect more out of a Holiday Inn. 27 September 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The room was great. We had a family room 2 adults 4 children. It larger then I expected. The only fault I could give is there is bath tub and we have small children. Breakfast is in a small restaurant and the children meals need improvement! 24 September 2014
Rated 5.0 out of 5.0 by Gran Hotel para buen sueño y Descanso Muy buena experiencia desde la llegada ya que la cordialidad y amabilidad se dio desde el front desk, la habitacion fue comoda y la cama y almohadas excepcionales, fue un viaje familiar con niños por lo que es altamente recomendable para una familia 24 September 2014
Rated 3.0 out of 5.0 by Very small pool Staff were great. But, this was just a run of the mill hotel. Air conditioning system in room had a musty smell. Biggest disappointment was the pool. I had intended to spend some time swimming and sitting around pool. Well the pool was so small it wasn't even worth swimming in. Location of pool was unattractive and I had no desire to sit arouind this. 24 September 2014
Rated 2.0 out of 5.0 by Dissapointed with the room I was dissapointed with the room. The padded headboard on the bed was torn, bathroom floor tiles broken up in several places, the carpet was wet around the air conditioning unit, and smelled bad. (probably due to wet carpet) I really didn't feel like I got my money's worth ! 22 September 2014
Rated 5.0 out of 5.0 by Wonderful staff and very comfortable stay The staff was so welcoming and very helpful and made our visit perfect. Thanks to Brad for his extra care and consideration! 19 September 2014
Rated 5.0 out of 5.0 by Good rooms, Nice Staff All was good, except for the noise. Ice manchine was too close to my room and made a loud noise as well as the A/C Unit. Other than that, it was a good stay 19 September 2014
Rated 5.0 out of 5.0 by Just like home Stayed here for one night and it was great. The suites are enormous and staff was very helpful. Will stay here from now on when traveling to San Diego. 16 September 2014
Rated 5.0 out of 5.0 by SCP Was impressed with stay at Hotel and the fact that it was non smoking. Quiet area. 12 September 2014
Rated 5.0 out of 5.0 by La Mesa Except for the ants in the bathroom, a very pleasant visit. 11 September 2014
Rated 5.0 out of 5.0 by Convenient loctiation and good customer awareness Location was close to my work. Unfortunate that you are requesting more comments as this seems in contrast to your positive customer service and desire to make guests comfortable.. 10 September 2014
Rated 4.0 out of 5.0 by Close Enjoyed my stay. Hotel was close to my destination at a reasonable price. Front desk people were friendly. I recommend it. 02 September 2014
Rated 5.0 out of 5.0 by Quiet and very comfortable Had a very pleasant experience staying here. Quiet room and very comfortable bed. Brought my own pillow. Staff pleasant and responsive. Very friendly and made you feel welcome and appreciated. Only complaint was the restaurant food could be better. It wasn't that inexpensive and the quality should be better. Ants in the restaurant around the tables. People had to be moved. This can happen, so I really don't hold that against them. 29 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and very friendly staff. I have stayed at this hotel before. The beds are amazing and the front desk staff is very helpful and friendy. I will definitely stay here again. 28 August 2014
Rated 2.0 out of 5.0 by Great Staff - Problems with Room Staff was nice and friendly and helpful. There were 2 holes in the wall above the bed -- looked like bullet holes. No bathtub. Refrigerator was broken. Forgotten wake-up call. Holiday Inns have been a staple in my family's traveling plans, but this hotel was disappointing... I drove 4 hours in bumper-to-bumper traffice from Los Angeles to La Mesa. It was disappointing that the refrigerator was broken (I had perishables)... and I was looking forward to a nice, hot bath.... and there was no bathtub. Had to get up at 6:30am to go to a training seminar... I did not get the wakeup call I had requested the night before... luckily the morning light woke me up. 27 August 2014
Rated 5.0 out of 5.0 by Will come back I was very pleased with my stay at the Holiday Inn, La Mesa. I was appreciative of the cleanliness of the room and the entire hotel. I felt safe with the parking and in my room. It's close to a lot of stores. Staff is very polite, upbeat and helpful. I have nothing negative to say about my stay at the hotel. 27 August 2014
Rated 3.0 out of 5.0 by One of the Quietest Holiday Inn Hotels Stayed for 1 night prior to a workshop. Located in a quiet residential neighbourhood. To reach hotel, one would certainly need a vehicle. Wifi signals were strong and was FOC. Even though my room faced the carpark, it was quiet. The only negative was the unavailability of free newspaper which I had got to enjoy in other IHG hotels. The room air-conditioner probably will need servicing to eliminate noise. Overall it is a good hotel for a mid-stop or for business travellers to the La Mesa area. 23 August 2014
Rated 4.0 out of 5.0 by Comfortable beds and great service We were in town to visit family. This hotel was in a convenient location for a reasonable price. 17 August 2014
Rated 5.0 out of 5.0 by Adequate room and bed but noise conducts Room and bed were adequate. But noise from heavy walking in the room above easily conducts to room. Woke me up. 15 August 2014
Rated 4.0 out of 5.0 by Comfortable beds and friendiest staff The beds and bedding were so comfortable. My kids had the best sleep. The staff is great and so friendly. The front desk staff are courteous and attentive and very welcoming and friendly. We are big Holiday Inn fans. Our only complaint is better lighting in the rooms and particularly in the bathroom. But we understand the need to use energy efficient lighting . The only reason our sleep quality was not top notch was due to hallway noise (inconsiderate guests). We understand that this is not the fault of the hotel. 13 August 2014
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