Rated 4.2 out of 5 by 145
Rated 2.0 out of 5.0 by This guy Parking is the worst I have ever experienced
If you have a rental this review will not influence you. If you bring your car make sure you have insurance. There is not a space on the entire property that you would allow you to open your door more than half way. My car received damage on both doors including someones bumper hitting the back of my brand new car. I have addressed this with the staff and am awaiting a call back. Also if you are looking for a clean room you may consider staying elsewhere. I received an upgraded room with mildew sheets and hair scattered throughout the bathroom and sink. Overall I felt the front desk staff was very nice, and they unfortunately couldn't do much as their were little to no options at the time. I feel my review is a accurate one as I do travel throughout the United States weekly. I will certainly do a follow up review when I have a manager contact me or not.
02 August 2014
Rated 5.0 out of 5.0 by River Love Awesome hotel
Clean, comfortable hotel that meets my combo play/work trip... Great, friendly staff, kudos to Sally & Arlene, they were super friendly and helped me out with my questions and requests... Miguel in engineering was also prompt in service!
26 July 2014
Rated 4.0 out of 5.0 by Mitchee San Diego
The front desk staff were very nice and accommodating. The restaurant food was good. Great location. The gym could use an update though. Other than that not much to complain about.
24 July 2014
Rated 1.0 out of 5.0 by no no terrible stay
this was one of the worst hotels I have stayed in we travel 16 -20 times per year and this was a terrible experience.
It has left a bad taste in my mouth for your hotel chain
22 July 2014
Rated 5.0 out of 5.0 by G.L.S Comfortable!
The room was very nice very comfortable bed!!!!! I recommend the suite if you have kids and want privacy. Extra meal coupons saved us $. The restaurant /bar on site made it really easy to get what we need after a long day and be able to enjoy breakfast in bed in the morning....I sent my fiancé to get it of course:)
17 July 2014
Rated 5.0 out of 5.0 by Jade15 Nice and clean hotel
Location was great and central to everything in San Diego. Hotel was nice. Staff very helpful, respectful and courteous. Room clean. Bed and pillows comfortable. Close to stores and restaurants/ fast food places. The in-house restaurant had good food.
17 July 2014
Rated 5.0 out of 5.0 by Packer Fan 1 Fantastic Stay at Fantastic Hotel
Great location - very great service!! Michelle in the Bar is as good as any and the sales team hosting a manager's reception were incredible.
14 July 2014
Rated 5.0 out of 5.0 by redsoxmania Great Service
My overall stay was exceptional. The only issues I had were that the coffee pot in the room didn't work and the laundry dryers did not dry my clothes. It took 2 full dries to do the job.
10 July 2014
Rated 1.0 out of 5.0 by Stephanie's Mom Bad service
Very not child friendly Inn. The reception told me we have kids and we're not qualified for the 4th floor and switched us to the 1st floor.
The 1st floor room with heavy smoke smell. The reception lady not smile at all and look like I owe her a million dollars. Service shouldn't be this way.
NOT RECOMMEND if you with kids.
09 July 2014
Rated 5.0 out of 5.0 Great Service
Great Service, Great Hotel and I will be back. The staff was very friendly and very accommodating. Hope to stay in a bigger room next time.
03 July 2014
Rated 4.0 out of 5.0 by Sandiego2014 San Diego - Mission Valley Review
It was a comfortable stay if your just there to sleep. I've been to other Hotels with much more luxury and that are renovated. The closet space was very small and the closet seemed to have holes on the side of it. I did like that I had a mini frig and microwave; this was a great feature. I requested a King size bed and received a Queen... I did not try the bar or restaurant. The parking spaces are limited and reduced in size.
27 June 2014
Rated 4.0 out of 5.0 by sirmax Comfortable and Clean
In general, it was a pleasing experience to spend a night in this hotel. The hotel and the room were very clean and looking great. Be ware of the outside noise from the nearest road if you are sensitive to it. It may wake you up at 6:30am.
24 June 2014
Rated 5.0 out of 5.0 by J Adams Large room and comfortable bed
My son and I shared a suite. I slept in the bed and he slept in the sofabed in the other room and we both slept very comfortably. We had our own TVs, so we could each watch different programs. All in all we enjoyed our stay and would stay here again.
24 June 2014
Rated 5.0 out of 5.0 by Marlin54us Great place to stay and relax
Very nice, clean facility, with internet access, workout and pools are very good, excellent food and bar
23 June 2014
Rated 5.0 out of 5.0 by Chuck96Lisa Great Stay
Very nice hotel and great staff. Bar/restaurant was always clean and the food was excellent. Would stay there again no questions asked. Only real complaint is parking, otherwise best hotel I have stayed at in years. Great job.
23 June 2014
Rated 5.0 out of 5.0 by mercyman Guest comfort integration
If it's possible for a facility to integrate all levels of guest comfort to provide the best experience, this place had it during my stay. From the night clerk who greeted me, to the bartender who prepared my night cap, on through the breakfast team, and the shuttle driver, I was treated with the best customer service possible. A special shout out to Patti from the restaurant. An extra special shout out to the shuttle driver whose name escapes me. He made me feel that San Diego was glad I was visiting.
Incidentally, when I asked the day clerk whether the shuttle could take me to another hotel where my conference was being held, she said there would be no problem. Conversely, when I asked the same question of the hotel where the conference was being held about getting a shuttle ride back to my hotel, I was told, "sorry, our shuttle doesn't go that way."
22 June 2014
Rated 5.0 out of 5.0 by Hill64 Friendly Staff and confortable accommodations
I have stay at other Holiday Inn's in northern California and this facility has all the desirable qualities for my travel. I work in the area and I appreciate a clean and quiet room. The convenience of having a shop on the premises is an added benefit. Also having a mangers reception where you can meet the staff and interact with other travelers is a nice touch. I have already recommended this location to others in my office.
20 June 2014
Rated 5.0 out of 5.0 by HBV56 Enjoyable stay
This is our second time staying at this hotel for a week each visit. Overall we have been very pleased and will return again. A couple of minor complaints. The beds were very hard!! Took a couple of days to not have a back ache. In general the staff is excellent, always friendly and helpful. But we were never acknowledged as rewards members which was a bit irritating. The last night there we needed to print out our boarding passes for our morning flight. The printer connected to the computers for guest use was not set up. We went to the front desk for help and the clerk was not very happy that she had to print them out. The solution, fix the printer or be courteous when its not working. But again these were minor and we will return. One more thing the restaurant staff was great every time!
13 June 2014
Rated 2.0 out of 5.0 by angels1 powerage outage
we booked are rooms 2 days in advance we had 2 hour drive to get to the hotel when we get there around 8pm on friday, we were told to charge all of are electronics devices cause the whole hotel is gonna be without power from 12;00am to 5;00am.family was tired so we had no choice,we let them know its 2 kids & 2 adults when i booked the rooms, it was real hot in the rooms sliding doors & windows had no screens couldnt leave nothing open.We were given 1 flashlight that didnt work oh & they said 1 flash per room knowing that there were 4 of us we had to use our phones for light if we had to go to restroom.filed a complaint on june 2 manager still hasnt called me back all i want is a sorry for the inconvience till this day no call back they said they had no controll of power outage course they dont but they got a notice from city and could of let us know when we booked our rooms, so next time you book a room there make sure you call them for last minute surprises we ended up buying season passes for sea world but guess what were not staying there
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11 June 2014
Rated 4.0 out of 5.0 by thisisthelastreviewfromme Good for the roasd warrier and TDY
Good setup in the room for working. Gov't per-diem program is very good. THE FOOD IS GREAT. Very convenient to the3 15 freeway. Great staff.
08 June 2014
Rated 5.0 out of 5.0 by Noval Convenient and Comfortable
We found the Holiday Inn in Mission Valley to be conveniently located and very comfortable. The staff was attentive. The restaurant menu had a good variety of choices for breakfast. One suggestion for improvement: Monitor the pool area more carefully. We returned from a full day sightseeing with the family to relax in the pool. The pool area was littered with food items on the pool apron from people who had ignored the sign that prohibited food and beverages in the pool area. It was Memorial Day weekend and would have been helpful to have effective monitoring of the pool area so that all guests could enjoy it.
06 June 2014
Rated 5.0 out of 5.0 by Strike96 Outstanding Customer Service
As a longstanding Platinum Rewards Member and Holiday Inn/Express guest, I was expecting the service to be outstanding, and it was. I was staying on points, yet they still upgraded me to a KIng Suite, thanks! Sorry, forgot the Front Desk Clerks name that checked me in.
First time I have stayed at this particular Holiday Inn and was very impressed with it. Room was very spacious and had all the amenities (wireless, frig, micro, extra towels) that I come to expect from an IHG Property.
The only negatives I have to mention is; parking was not the greatest (very small parking stalls), and the tub/shower probably could've been updated.
Look forward to staying here again.
05 June 2014
Rated 4.0 out of 5.0 by weekend get away Great staff
Staff was very professional, hotel is very clean as are the rooms. Parking is very tight for large vehicles. Would prefer to not have been checked into a handicap equipped room.
04 June 2014
Rated 1.0 out of 5.0 by boue27 Inadequate sleep!
I stayed in room 212. It is directly adjacent to the elevators. It was extremely noisy as the doors are very thin. I was woken up by other guests at midnight who were in the hallways and elevators. The room does not have adequate lighting, only two lamps in the entire room. I had a hard time reading my tablet.
The fitness center had a nice array of equipment.
03 June 2014
Rated 5.0 out of 5.0 by Businesstrvlr1 Hotel near SDSU
Comfortsble and secure. Parking is cramped- larger cars will require two spaces. My room's A.C. did not deliver it was unseasosonably hot and the room could not cool enough.
30 May 2014
Rated 5.0 out of 5.0 by W7HBL Great Hotel and location
The location of this hotel is perfect as a central point for a vacation. I would especially like to single out Sally at the front desk who was fabulous. She went out of her way to help us find the best restaurants and attractions. She is probably the best front desk clerk I have found in 45 years of business travel.
29 May 2014
Rated 4.0 out of 5.0 by Penny1951 pillows not so great
Hotel is great for location. It is centrally located between Zoo and Animal Safari Park. Pillows are tooooo soft, but bed is comfortable. I asked for a quiet room when I checked in, so what I got was a room next to a street that was used heavily by traffic. I guess front desk people don't sleep in these rooms.
27 April 2014
Rated 5.0 out of 5.0 by Etfilies Excellent Hotel Staff
Excellent stay during a business trip. All available amenities and services were top notch.
19 April 2014
Rated 5.0 out of 5.0 by marcesp1980 convinient
I rest really well thanks, great staff and restaurant, i liked everything
12 April 2014
Rated 4.0 out of 5.0 by El grumpo63 Comfortable, convenient
No complaints during our stay in March '14. Good -sized room and more to walk to around there than you might think. I would pick this over the hotels further over in Mission Valley because of all the vagrants. Probably better for couples and business travelers than families. Worked for us!
26 March 2014