Rated 4.1 out of 5 by 251
Rated 3.0 out of 5.0 by CANON333 Front desk staff is great!!
Justin and Adriana are always consistent with their incredible customer service to my son and I. We love staying at this hotel due to the location and the friendly staff. My only complaint is that the hotel rates have gone up radically, and since I am on a budget, I am having to venture elsewhere in the vicinity since multiple competitor hotel chains have lower nightly rates . I really hope that the rates go down so that we will make Holiday Inn,La Mirada our first choice again to stay when we are in Los Angeles area.
04 March 2015
Rated 4.0 out of 5.0 by evasq Holiday Inn stay
Very friendly and helpful staff. Difficult to get off property due to high traffic volume.
03 March 2015
Rated 1.0 out of 5.0 by Rockoid Train horns and motorcycle racing all night
Commercial TRAIN 2 blocks from hotel. Shakes the walls when it rumbles by, and wakes you up when it blows the whistle. One night it was at 1am and 3am, the next night it was at 2am and 4am. The other two nights the schedule repeated.
When I mentioned this to the Manager, he told me "nobody else complains". That was their answer!
They offered me 5000 points (25% of a single nights stay) as compensation. I had asked for 2 comp nights (in points).
I am a Priority Club Platinum member who stays in HI properties over 100 nights per year. If this is the way THIS hotel treats someone of my premium stature, I would discourage the average traveler from trying any type of problem resolution.
02 March 2015
Rated 4.0 out of 5.0 by SBBJ Oops, I did it again -- and it was good!
We went back because it was familiar. We booked the room at the very last minute. Upon check in, I asked to be
upgraded and I was! The suite was huge, perfect for the 4 of us. We were on a corner and it was very quiet. It must have been a quieter evening because it was quiet everywhere. Bed was comfy, pool was great and again the staff is very accommodating. .
26 February 2015
Rated 5.0 out of 5.0 by BIOLAFan HInn LaMirada
We stayed here while visiting the Orange County area and BIOLA University. The location is great and the shuttle service is amazing!! If you're headed to visit the Orange County area this is the place to stay!
26 February 2015
Rated 3.0 out of 5.0 by grizz 3100 housekeeping and front desk were great
I have been staying here for around 15 years this property needs to be updated carpet is worn and out dated the furniture is in need of replacement the mattress was worn out Red Robin is closed I used to look forward to staying here I think I will check around next time im in town
25 February 2015
Rated 1.0 out of 5.0 by AH007 A Brand I could trust?
I dont recommend this hotel. I have see lots of hotels in my life and this is one that falls way down my preference - The Holiday inn was a band I can trust - but this was not what I expected.
22 February 2015