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Rated 4.3 out of 5 by 102 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Laguna Beach Great location, comfortable beds, clean rooms. Rude Front desk staff and poor customer service when I asked to change rooms. 17 September 2014
Rated 2.0 out of 5.0 by Good location, but needs new AC unit, exhaust fan and mattress Good location, short walk to town or beach. The rooms have old wall AC units that are really loud. Had to turn pre-cool the rooms and turn them off at night (we stayed in late Aug when it was warm). Then at 7:30am the toilet exhaust fan came on and immediately woke us up. The fan made a very loud rumbling noise. Apparently there is 1 exhaust fan per 4 rooms controlled via a timeclock (not tied to the light switch). Old HVAC equipment that needs to be replaced. If these items don't don't bother you, then it's fine to stay. Lastly, the mattress' need to be replaced. Had sore back after sleeping there 3 nights. 07 September 2014
Rated 5.0 out of 5.0 by clean rooms Excellent hotel. I would highly recommend. The rooms very small but are clean and the hotel is very quiet. Its a convenient location to everything from the beach to shopping. My family and I will definitely be back. I would say that closing the pool at 9pm is a bit early. You absolutely cant hear anything from the rooms so noise level isn't a factor. Most hotels have a 10-10:30pm close time for the pool. Overall nice stay! 07 September 2014
Rated 5.0 out of 5.0 by Relaxing stay and great customer service! From the moment we arrived at the Holiday Inn at Laguna beach we were very impressed. The aroma of popcorn and coffee filled the air, and the lobby was beautiful. The front desk agents were very helpful and kind. They exceeded our expectations! Our room was standard but very nice and clean. We had a great nights sleep even though we were next to the stairs and above the pool, we still slept great! We will definitely be staying there next time we visit Laguna. I strongly recommend this hotel. It is not like any other Holiday Inn we've stayed at. Thank you! 05 September 2014
Rated 5.0 out of 5.0 by Fantastic place! Loved everything about this hotel in Laguna and will definitely plan another stay there. Great location, great environment, charming, and wonderful people and service. 05 September 2014
Rated 5.0 out of 5.0 by Stayed for Pageant of the Masters Excellent location in walking distance of all the Laguna Beach must-do's! 05 September 2014
Rated 4.0 out of 5.0 by Great location, nice hotel. Nice hotel right in the middle of Laguna. Very convenient access to beach and restaurants. Staff was attentative, pool area was nice. 04 September 2014
Rated 5.0 out of 5.0 by enjoyable stay very good service: excellent location. Directions were given by the staff Restaurant was excellent: very good staff. 31 August 2014
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