Rated 4.2 out of 5 by 223
Rated 5.0 out of 5.0 by bisch Lake Charles Holiday Inn
Lovely new hotel. Wonderful experience. Good location. Attentive staff.
16 April 2015
Rated 5.0 out of 5.0 by bludawg Staff
From intial phone contact for reservation until checkout, the staff was extremely helpful and professional.
15 April 2015
Rated 5.0 out of 5.0 by peachlady Lake Charles
This hotel was clean, quite and comfortable. Breakfast was great. The hostess realized that we had overlooked the item that we really wanted and made the suggestion that the other item would better suite our request and it was exactly what we wanted.
11 April 2015
Rated 3.0 out of 5.0 by sandro Great exteriro and lobby but
booking issues, room issues, Room did not look as good as the lobby or exterior.
09 April 2015
Rated 4.0 out of 5.0 by CasualShopper Great Service
The staff here is amazing. They took care of every need we had, even giving us one of their personal umbrellas to borrow in the rain.
08 April 2015
Rated 5.0 out of 5.0 by JDAWG1980 Great property
Front desk and bar/restaurant staff were wonderful! Perfect location close to the casinos without the casino price!
01 April 2015
Rated 5.0 out of 5.0 by TT15 great staff and great bedding
overall great experience--enjoyed the evening and the wait staff advised us of the available breakfast voucher at breakfast
25 March 2015
Rated 1.0 out of 5.0 by MikeIA No Hot Water for 24 hours
Hotel had no hot water at all, and the staff didn't do anything to make this poor experience right. The check in process is a disaster as well.
24 March 2015