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Rated 4.3 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by We made a great choice for our hotel Our recent stay at the Holiday Inn Lakewood exceeded our expectations. The rooms were big and spacious the staff was exceptionally friendly and provided excellent suggestions for restaurants and things to do near town. I highly recommend this hotel if your in the Lakewood area . 11 August 2014
Rated 5.0 out of 5.0 by vacation the front desk staff was exceptionly nice and competent. room was nice and clean 11 August 2014
Rated 5.0 out of 5.0 by 6th floor breakfast very quiet with view of mountains, normally there are business people eating . 11 August 2014
Rated 5.0 out of 5.0 by Great Stay Love coming to the Holiday Inn at Lakewood!! Everyone is so nice and very responsive to early check-in and late check-out. 08 August 2014
Rated 1.0 out of 5.0 by poor experience Hotel had a hole in the bathroom wall, when I walked in the wallpaper was folded over off of the wall, on the floor. 07 August 2014
Rated 3.0 out of 5.0 by No phone Wow again something not working at this property. Drove all night slept and went to call room service. Both phones in the room not working at all. 07 August 2014
Rated 4.0 out of 5.0 by Very nice and convenient Really convenient to west Denver activities and venues such as Red Rocks and getting into the mountains. Staff was very nice....and the bartender was great!!!! Would like to have something different than a sports bar for a restaurant, but that is what makes money these days. Also since there is no breakfast included in the price, in the meeting rooms where breakfast items were being served, the wait staff acted like the rest of us were trying to take food that was not ours....kept an eagle eye on anyone passing by in the hallways......kind of made me nervous, but overall very nice. 04 August 2014
Rated 5.0 out of 5.0 by Overall a very good place to stay The staff was very courteous and helpful. The room was very clean and comfortable. The only issue that I encountered is that the walls are a bit thin. This was only a problem on one night when what sounded like college-age kids in the room next to mine were yelling at each other at 2:30 in the morning. Fortunately this was only one night and the rest of the stay was uneventful. 04 August 2014
Rated 5.0 out of 5.0 by Visitors from AZ Great staff and clean rooms. Rooms nicely done. Restaurant is fun with good food. 31 July 2014
Rated 5.0 out of 5.0 by Great stay for Red Rocks, Brewery and Baseball. Two day stay worked great. Nice place to stay for Red Rocks and the Brewery. 31 July 2014
Rated 4.0 out of 5.0 by Friendly staff and clean hotel If I ever return to the Denver area, I would probably stay here again. We arrived a little before check in time and several people were waiting for rooms to be prepared, but ours was ready by the time we had a late lunch/early supper in the restaurant located on the hotel property. The staff was very friendly and easy to deal with. The pillows were not quite as comfortable as others I have slept on in Holiday Inns, but still received a good night's rest. The mattress however was wonderful! This hotel is located just next to a major highway in Denver and made it easy to get to the places my family and I wanted to visit. 31 July 2014
Rated 2.0 out of 5.0 by Not the most comfortable bed. The beds are not that great, the room was surprisingly out dated given the new look of the hotel. The microwave was sitting on counter with the cords ran right over the sink area in the suite. The mini fridge was old and broken inside. The air conditioning never worked while we stayed at Lakewood, thankfully it was only 95 one day. They advertise free meals for children 12 and under but my fiancé and children used the restaurant and room service all week and they charged for them all of time. The hotel was in a perfect location for our stay but I will find another hotel to stay at next year when I return. 31 July 2014
Rated 5.0 out of 5.0 by Great stay Good all around hotel and property, very convenient for a Red Rocks show or Rockies game. Staff top notch, helped with early check in and other issues. 30 July 2014
Rated 5.0 out of 5.0 by Family Time Our extended family had a great time at this hotel; 7 rooms for all participants. All our reservations were excellent, we received the rooms we selected and we had great help from the front desk. We did have one family not show (due to medical) and another family asked to take the reservation. Since the first family didn't want to get charged, they canceled their reservation; but we had mentioned to the front desk that the second family was showing up later in the evening so to hold the room. Before the clerk canceled the room, she called us to ask us if we really wanted the room canceled. We did not; Caitlin alerted us to this issue and we held the room with our card until the second family showed up (they were delayed due to their baby's issues). So we were truly impressed with the professionalism and personal service by Caitlin and other front desk people. Sarah was another big help on other matters--they really helped us have a memorable time! 30 July 2014
Rated 5.0 out of 5.0 by Customer Service with Care My family and I have been guests at the Lakewood Holiday Inn for the last two decades. During our recent stay, we were caught off guard by a recent change in executive floor/honors club breakfast-related policy. Although the policy cannot be changed, the front desk folks were apologetic, kind and accommodating and reached a satisfactory resolution. 30 July 2014
Rated 5.0 out of 5.0 by Great Service!!!!! As we entered the hotel we noticed it was clean and probably recently renovated. We were greeted warmly by the desk clerk who checked us in even though we were a tad early. That was great because we were tired from flying after almost 10 hours of door to door traveling. Our room was clean and the bed was quite comfortable. The maids came daily to change the linens and clean the room. The staff was extremely friendly and helpful. We wanted to go sightseeing. We did not have our own transportation and chose not to do a rental. Ginger at the front desk was able to arrange a limo to take us around. We visited The Red Rocks and its Amphitheater. The next day the same driver took us to Pikes Peak and finally to the airport for our return home. The hotel also provides Shuttle service within a 5 mile radius. That was a plus for us because we needed to get to the medical centre a couple of days. We informed the front desk of the times we needed the service. The driver Lonnie was always punctual and it was fun chatting with him. Another plus staying at the hotel is the convenience of the Sports Bar and Grill/Restaurant. We had our daily breakfasts there and if we felt hungry at nights we ordered room service. Their prices were quite reasonable and the servers were friendly and pleasant. We did not get the time to see the pool area or other facilities because of time constraint. I will definitely return to this hotel the next time we visit Denver. Thanks to the staff for their excellent service, genuine concern and for making our stay as comfortable and pleasant as they did. 30 July 2014
Rated 5.0 out of 5.0 by Customer Service A+ I stayed at this hotel for 6 nights on business. I was leary upon hearing the age of the hotel but was very surprised at the modern updates. My room was comfortable and the housekeeping staff was top notch. I was in 548 and found housekeeping consistent and efficient. I made use of the shuttle they offer for going to /from training event and found them reliable and very friendly with our group. If any special requests were made (ie: tea kettle) the staff assisted and I was blown away by this simple, yet helpful gesture. The restaurant attached to hotel is a sports bar - can get loud in the evenings but it is a sports place. Again customer service was great there. I would recommend and would not hesitate to stay here in the future. 28 July 2014
Rated 3.0 out of 5.0 by Lakewood Was unable to check in until 415. Not good after day of air travel. Otherwise hotel is fine but nothing around within walking distance. 27 July 2014
Rated 3.0 out of 5.0 by Holiday Inn Lakewood Great location, nice entry, not very nice room. The cleanliness of our non-smoking room that was surrounded by rooms of smokers WITH pets was less than desirable. 27 July 2014
Rated 5.0 out of 5.0 by Visit for the races I have been to this location and had mixed experiences over a ten or so year period. This year was better than a lot. The grille staff has to work their butts off. Sad that a Friday night when you have a hotel full of race fans the staff on the floor was three persons. Kudos to them for the job they did. As usual i will be back next year for the Mile High Nationals and hope to see continual improvement . 26 July 2014
Rated 5.0 out of 5.0 by Ideal summer getaway place near Denver Was skeptical about a great hotel rate just outside of Denver -- especially considering the time of year and how close it was to Red Rock Amphitheater where I saw a concert. Other than a minor check-in snafu the stay was great including the daily newspaper (even for someone who relies on the internet for almost everything). Will stay there again if I'm in the area! 26 July 2014
Rated 5.0 out of 5.0 by Great stay Great nights sleep; in the morning my boyfriend stated that we need to get a new mattress, because the one we had at this hotel was perfect! The hotel is right next to a highway, but you couldn't hear a hint of that inside. Super friendly staff, and speedy check out process. Thank you!! 25 July 2014
Rated 5.0 out of 5.0 by Very comfortable bed and excellent service The hotel was clean and the staff very friendly upon checking in/out. I will stay here again on my next visit to Lakewood. The bed was extremely comfortable, but would have liked the room a little darker, but overall, it was a great stay. 24 July 2014
Rated 5.0 out of 5.0 by Always a nice place to stay Friendly staff (even when I made an error on how long I was staying), close to my work. Great food and drinks on site, what else can you ask for? It's the reason why I always come back here when in Denver. (I think this was my 7th trip here) Always consistent. 23 July 2014
Rated 5.0 out of 5.0 by Great Hotel I recommend this hotel if your staying in the Lakewood area. 23 July 2014
Rated 5.0 out of 5.0 by Relocation stay Michelle, I believe she is the Front Desk Supervisor has such a guest oriented attitude! I could have not asked for a better service. Sarah, also at the Front Desk, very courteous and customer service oriented. 22 July 2014
Rated 2.0 out of 5.0 by Rooms not so clean Rooms could use a little more cleaning care along with carpets shampood 18 July 2014
Rated 5.0 out of 5.0 by Comfortable bed & great service Everything was great, Thanks! This was a convention, actually the second one we held at your hotel. Good job! 18 July 2014
Rated 3.0 out of 5.0 by Just ok The staff here is Excellent, they did what they could. Sleeping was difficult in a hard bad that dipped. I felt like i was staying at some low budget hotel. The pillows where soft but too soft, your head sinks right to the bed. The Black out curtains did not close completely, another hotel's neon sign shined in all night. Overall, the room was clean. Maybe offer a continental breakfast since a competing hotel next to it does. We enjoyed the restaurant downstairs food, drinks and staff where great. 18 July 2014
Rated 5.0 out of 5.0 by Comfortable room and great service from staff Michelle, th eFront desk Sueprvisor is such a wonderful person and very, very guest-satisfaction oriented, which is what makes a big difference. 18 July 2014
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