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Rated 4.2 out of 5 by 623 reviewers.
Rated 4.0 out of 5.0 by Jack enjoyed the pool I purchased this weekend package as a 40th birthday surprise for my son, partner and son. On arrival they were offered an upgrade (as it was his 40th) however there was no second bed facility in this room and 'Jack' was too big for the only cot option #at 2 1/2 years#. Anyway it was a nice thought. The Breakfasts were great and enjoyed by them all, however the evening meal was let down by the choice of a 'Chilli Pasta' which was far too hot and by the time an alternative was prepared, my son had to eat his choice, before it got cold. It was explained that there were two different chefs and one made it 'stronger' than the other...? Everything else was great, the room was clean and comfortable and "Jack enjoyed the Swimming Pool" July 28, 2015
Rated 4.0 out of 5.0 by Lancaster Holiday Inn Have stayed here on a number of occasions and at all times the staff have been excellent and attentive. It is good to combine a 'stay-over' with spa facilities and the breakfast is always excellent. July 28, 2015
Rated 5.0 out of 5.0 by Friendly and comfortable. I have stayed at the Holiday Inn, Lancaster for over 10 years now and I hope to continue to stay there with my wife. Obviously your Room Rate is always an important factor. I have negotiated a good rate and I hope to be quoted this rate in the future without having to have lengthy discussions with your Reservation people. July 26, 2015
Rated 3.0 out of 5.0 by A decent stop Stopped here on the journey south from Scotland. Very pleasant staff, was looked after well in that all staff were very knowledgeable and able to assist. Used the jacuzzi which was a delight. The pool was great for a paddle, not suitable for serious swimmers. Only real negative was the shower in the bathroom having so little water pressure even at full capacity that it dribbled and it was most unpleasant finding hairs in the bath! July 25, 2015
Rated 5.0 out of 5.0 by Great Family Room We had a rewards night after visiting Blackpool in the town of Lancaster and got an excellent room with two double beds for us and the children. Nice breakfast good leisure facilities couldn't be better. July 23, 2015
Rated 2.0 out of 5.0 by Shabby Quite a run-down Holiday Inn. The lobby is nice and the staff are friendly but the grounds are not kept tidy and the rooms are tired-looking. In particular, the doors have visible gaps which let in light and sound from the hallway. With some upgrades and care, it could be a nice hotel. July 22, 2015
Rated 5.0 out of 5.0 by Good hotel overall Overall no real problem. We had booked the room for 3 people and they did not supply enough pillows, follow up with front desk said they'd send them up and it never appeared. So made do without. Other than that one point everything else was great July 21, 2015
Rated 5.0 out of 5.0 by Friendly and helpful staff The hotel is ideally located just outside Lancaster,. There is plenty of car parking as well. The staff are extremely friendly and helpful, making you feel so welcome. The Traders restaurant offers a goof variety of well presented and tasty food Highly recommended July 20, 2015
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