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Rated 4.2 out of 5 by 621 reviewers.
Rated 5.0 out of 5.0 by Friendly and comfortable. I have stayed at the Holiday Inn, Lancaster for over 10 years now and I hope to continue to stay there with my wife. Obviously your Room Rate is always an important factor. I have negotiated a good rate and I hope to be quoted this rate in the future without having to have lengthy discussions with your Reservation people. July 26, 2015
Rated 3.0 out of 5.0 by A decent stop Stopped here on the journey south from Scotland. Very pleasant staff, was looked after well in that all staff were very knowledgeable and able to assist. Used the jacuzzi which was a delight. The pool was great for a paddle, not suitable for serious swimmers. Only real negative was the shower in the bathroom having so little water pressure even at full capacity that it dribbled and it was most unpleasant finding hairs in the bath! July 25, 2015
Rated 5.0 out of 5.0 by Great Family Room We had a rewards night after visiting Blackpool in the town of Lancaster and got an excellent room with two double beds for us and the children. Nice breakfast good leisure facilities couldn't be better. July 23, 2015
Rated 2.0 out of 5.0 by Shabby Quite a run-down Holiday Inn. The lobby is nice and the staff are friendly but the grounds are not kept tidy and the rooms are tired-looking. In particular, the doors have visible gaps which let in light and sound from the hallway. With some upgrades and care, it could be a nice hotel. July 22, 2015
Rated 5.0 out of 5.0 by Good hotel overall Overall no real problem. We had booked the room for 3 people and they did not supply enough pillows, follow up with front desk said they'd send them up and it never appeared. So made do without. Other than that one point everything else was great July 21, 2015
Rated 5.0 out of 5.0 by Friendly and helpful staff The hotel is ideally located just outside Lancaster,. There is plenty of car parking as well. The staff are extremely friendly and helpful, making you feel so welcome. The Traders restaurant offers a goof variety of well presented and tasty food Highly recommended July 20, 2015
Rated 5.0 out of 5.0 by WILL RETURN EXCEPTIONAL Manager,VERY INTERESTING TO TALK TO.WANTED A LOCAL PUB TO HAVE DINNER good recommendation and excellent food.Punctual taxi service all laid on by the Holiday Iiin..The first stay in a most successful visit to The Lakes Which ended with a VERY successful Winning day at Cartmel the hotel was a good omen July 19, 2015
Rated 4.0 out of 5.0 by Staff are kind The bed was hard and I have a bad back so not good. The food was good we had breakfast and dinner. The hotel just lacks attention to detail for example we were not give a fork with our desserts. Just small things that give you the feeling of care and attention. My husband and son used the pool and they said it was lovely. July 18, 2015
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