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Rated 4.1 out of 5 by 690 reviewers.
Rated 3.0 out of 5.0 by not good hotel needs a lot of work to up grade it's fascilitiesand some staff need more and better training. October 1, 2015
Rated 4.0 out of 5.0 by 湖区边上城市的酒店 这个酒店位于湖区边上的一个城市,开车到湖区不远,主要是由于湖区内酒店很贵而且难定,所以选择住在这里。酒店挺不错,性价比好。 September 28, 2015
Rated 5.0 out of 5.0 by Nice accessible room Overall a good experience and no problems. The accessible room September 26, 2015
Rated 4.0 out of 5.0 by Comfy and clean The room was clean, comfortable and Quiet. The staff were polite and efficient. September 23, 2015
Rated 4.0 out of 5.0 by Tizer Our arrival was not expected due to an administrative error but the staff quickly accommodated us in a nother room. This room only had one chair although there were two single beds. A twin room should have two chairs. Otherwise we had a super stay and will continue going back as usual. The staff are always very friendly and we love the leisure facilities. The pool was lovely and warm. September 19, 2015
Rated 4.0 out of 5.0 by Not as good as last time - sorry Hotel and rooms are nice, the food here the last time I visited was fantastic, unfortunatly not such a good experience this time. Came down for dinner to be told that restaurant was busy and if I had not booked I coulnt eat there, yet as I was walking away I heard same staff member tell couple behind me to come back in 10 minutes and she would fit them in! I guess as I was alone, but still made me feel a bit awkward. Next morning I got up at 6.10am I went down for breakfast and reception said it was 6.30, but I could sit and wait in foyer and watch tv as it wouldnt be long. Great, sky sports was on tv and I was the only one in area so sat and watching it, older guy came and shouted at reception lad to turn the tv to news channel immediatly then walked off. Four of us waiting in line for breakfast when person appeared from kitchen at at nearly twenty to seven - apologising that he was on his own that morning. I normally love staying in this area and this hotel, clean, loads of character and I will be back. Roy P.S. when I arrived reception guy gave me great welcome, friendly and cheery September 16, 2015
Rated 5.0 out of 5.0 by Overall experience Holiday in at Lancaster is well worth a visit if you are looking for a hotel. Food was good and reasonably priced. As a IHG member I felt we should have been offered the free Wifi without us having to ask about it, needed more staff at breakfast as we had to wait a long time for tea to be served and actually had to ask for it as there were 2 coach parties in and not enough staff. Overall though I would recommend September 15, 2015
Rated 5.0 out of 5.0 by Long Time Between Stays It has been over 20 years since we had the opportunity to stay at Lancaster. The staff although different were just as pleasant and friendly and made our visit enjoyable. September 14, 2015
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