Rated 3.6 out of 5 by 167
Rated 3.0 out of 5.0 by Mike_Scuba Good hotel, food poor
Hotel was up to Holiday Inn standards, but dinner was poor and breakfast was chaos.
22 April 2015
Rated 2.0 out of 5.0 by Mr Morris Stay
Billing Problems has wasted my time, had to return to the hotel in the evening. Dispute still not resolved
20 April 2015
Rated 4.0 out of 5.0 by Danielw73 Breakfast supervisor is outstanding
Worth going back just to get such good service at breafast
17 April 2015
Rated 3.0 out of 5.0 Room OK, Dreadful Service
Checked in, went to my room but had to be asked to be moved to otherside of the hotel because of the noise of road works going on outside. Given the hotel was pretty empty (judging by the number of cars in the car park and people at breakfast) why could the staff not think to put people on the quiet side of the hotel in the first place? If they made a point of that and mentioned it at check in, guests would feel valued and looked after.
Then I ordered some room service - which was a heartless process as the member of staff taking my order clearly had no interest in helping me and generally just grunted his was through the transaction. By now, it was about 8:50pm and was told it would be about 20 mins. 45 mins later, nothing had arrived so I called room service who apologised and said they'd get back to me. 20 mins later I'd heard nothing still, so I called again to be told it was on its way. They agreed to remove my order from the bill, given the long wait I'd had - only fair. Shortly afterwards there was a knock on the door and dinner arrived, now gone 10pm and 1hr 45mins after ordering. Sadly, the burger wasn't worth the wait. To top it off, when checking out in the morning, the dinner was still on the bill, so I had to explain all over again. So, hotel was fine, staff attitude and service absolutely appalling. I'm usually a fan of Holiday
Inn, but I won't be going to this one again.
16 April 2015
Rated 5.0 out of 5.0 by Jane 21 Great Staff
The staff were very helpful and friendly. The hotel was set in a very quiet area with a lovely feel to it.
13 April 2015
Rated 4.0 out of 5.0 by soaper Quick visit
Used hotel for visit to relatives so only needed a clean room with a comfortable bed and a good breakfast choice and this is what we got, so cannot find fault with anything
11 April 2015
Rated 4.0 out of 5.0 by Whitey666 Friendly staff
Stopping for business, staff very friendly. Again hotel room cold and uncomfortable until the heater had ran over the first day but this makes for an unsettled first nights sleep. Meals are good and as mentioned the staff are very helpful and friendly.
01 April 2015
Rated 3.0 out of 5.0 by dillypops ideal position for everything
great hotel just need to work on checking smaller dtails like checking the bath isn't blocked
01 April 2015