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Rated 3.1 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Brilliant More than delighted when we booked in as we were to believe couldn't get into room until 3pm, but arrived at 10ish, wedding at 11am 14 August 2014
Rated 3.0 out of 5.0 by Leeds Garforth Good location for my needs, the staff are excellent but the hotel needs an update - decor is tired and uninspiring. 14 August 2014
Rated 5.0 out of 5.0 by Great service from start to finish Easy check in. Room clean and comfortable. Overall service excellent. 07 August 2014
Rated 3.0 out of 5.0 by Leeds Garforth Well i decided to use my points for the first time for myself and wife and kids to go to York for my Birthday. On booking I requested two rooms next to each other 1 for us and 1 for the 3 kids, 17, 15, ad 10. neddless to say we weren't but eagle eyed staff saw the dilema and offered to move us right away...Great. The kids room was a double bed and sofa bed which wasn't made and the matress on the sofa bed was awful. I trundled off to the reception to get get this bed made up and Matress changed whilst we went out for a celebratory Birthday meal. upon our return the sofa bed had not been touched and it was now 9.30, so another trip to reception to report the matter. I have to say the staff are really helpful and friendly but the hotel is a little tired, the floor at the bar area was sticky, the matresses were not of the standard I would expect of a Holiday inn. I don't think I will stay here again I will try Todcaster Road one next. But your staff are brilliant shame the fascilities aren't upto standard. 04 August 2014
Rated 1.0 out of 5.0 by very poor I used while on a course, food was terrible, chicken not cooked, flies on food. The rooms were very shabby and falling apart. not as good as other holiday inns I have stayed at. give this one a miss. 04 August 2014
Rated 2.0 out of 5.0 by staff The staff appeared to be young inexperience and although polite and helpful the lack of experience was there to see. 03 August 2014
Rated 4.0 out of 5.0 by comfortable bed nice hotel clean and friendly we would come again soon 01 August 2014
Rated 1.0 out of 5.0 by Dreadful staff Poor check in, misdirected towards rooms. Rambling up-and-down path to rooms through damp smelling corridors laden with linen trollies. Forty minute wait for food order to be taken. Great sleep in room. Everything worked. Bill incorrect at check out. Points had to be chased via IHG. Pretty dismal overall 31 July 2014
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