Rated 3.1 out of 5 by 187
Rated 3.0 out of 5.0 by cookieg12 bit short on cleanliness
Party of three sharing family room, but only 2 of everything, cups, glasses, towels,etc. did however send extra towels and milk straight away when asked, but don't think I should have had to ask! Although booked bed breakfast and evening meal, it only takes into account 2 people so had to pay for 3rd evening meal, not sure how that works, was handed 2 menus but no explanation I had to ask what we could chose from Ist person said anything, 2nd person said only anything up to £18. Extra £5.69 shown on bill under room charge when queried was told it was automatic service charge, did offer to take it off but don't think it should be put on automatically.
Bathroom was grubby, hair in sink, but supposed to be updating all the rooms so may get better. I should have reported it straight away but just washed it away! Woke up by loud shouting on corridor early hours, don't suppose hotel can be blamed for that though.
Reception staff and young man behind bar very amenable and helpful, however £2 for 2 bags of crisps is a bit over the top.
Restaurant staff pleasant but to quick to take plates away, didn't wait until all the party had finished the main course before clearing the table, felt very rushed.
Probably would only stay again as a last resort.
10 October 2014
Rated 4.0 out of 5.0 by jp180 Friendly hotel
Stayed 1 night, the room was comfortable had everything we needed. Friendly staff. Good location
09 October 2014
Rated 2.0 out of 5.0 Overall? less than Average!!
I wouldn't nominally write a review as I would normally just put up with any issues but I wasn't very impressed with this place although the staff are friendly the hotel rooms are clean but in need of modernisation, I think the most concerning part of my stay was that reception had given also checked a resident into my room which was already in use and booked out?? the resident entered the room just after I had got out the shower and had a towel round me thankful not a minute before! later I ordered some room service this took forever to come and was also incomplete!
I raised this with reception but I don't believe any thing was done!
08 October 2014