Rated 3.5 out of 5 by 328
Rated 4.0 out of 5.0 by Confused05 Good standards all around
Since refurbishment this Hotel has really improved the customer experience. Friendly and efficient staff throughout the great facilities.
July 21, 2015
Rated 4.0 out of 5.0 by Alan551955 OK Stay
Overall my room was clean and tidy, but comprised by being set up for a disabled customer which made showering awkward and the low level cloths rail was a hazard when bending done to get things out of my bad. Fortunately, I managed not to bang my head on it.
For my evening meal I choose the curry buffet. The Thai Green curry was very poor missing out on chillies, lemon grass and coconut cream - major constituents of the dish. This very average evening meal made me chose not to have future evening meals with you.
Breakfasts were very good, with a good choice if both hot and cold food.
All staff were very helpful and friendly
July 21, 2015
Rated 4.0 out of 5.0 by taptoes Pleasantly surprised
Just back from attending a family wedding. As requested, our family were given quiet rooms at the end of a 1st floor corridor. We had a twin and two family rooms. Beautifullly clean containing the usual - hairdryer, tea and coffee, flat-screen tv, plenty of wardrobe space and enough drawers for the overnight stay. It was a hot day so the air conditioning was very welcome. Our twin beds, very comfortable. Family rooms had double beds and a double sofa bed in each. Spotless bathroom, large shower cubicle and plenty of towels. However, there were no hooks anywhere in the bathroom on which to hang a wet towel or change of clothes; the towel rail was directly above the toilet ( could be disastrous if the toilet lid was left up!); it was difficult to hang the towels over the rails; no instructions for operating the shower (no blue/red colouring to distinguish hot/cold); no hand rail inside the toilet. The soap dispenser for the sink dripped after use onto the sink surface. As you can guess, we feel that a little more thought should have gone into the bathroom refurbishment. Bar and restaurant areas very good. Breakfast excellent. Staff courteous. Swimming pool although very small was enjoyed by the children. All-in-all a very pleasant experience and would stay again
July 11, 2015