Rated 4.1 out of 5 by 145
Rated 1.0 out of 5.0 by Syah Not in a hurry to go back!
I stayed here for my Xmas party with work last Friday. I was quite dissapointed by the standard of the room and the cleanliness of the room! Defiantly NOT worth the price! The dust was around 2 mm thick on the dressing table which to be fair was not the staffs fault but the cleaning company the holiday inn employ! The bar staff on the evening were helpful except one who was quite unhelpful and miserable with "can't be bothered" attitude! In the morning I went to complain about the cleanliness of the room to reception the first guy I spoke to didn't seem to know what to do however when he got his manager she was quite helpful. Meal for the evening 4/10 breakfast 8/10
03 December 2013
Rated 3.0 out of 5.0 by J1971 The Good, The Bad and The Ugly
Reception staff were great and dealt with any queries quickly.
Room Service didn't answer the phone then made up my order I had to place with Reception.
Cleaning crew left heating on high, left the toilet seat up and left the lights on.....
And for the price you would expect free Wifi......
30 November 2013
Rated 5.0 out of 5.0 by Nikki47 Lovely staff :)
I stayed at the Holiday Inn, Leicester on 8th - 10th November, 2013, and it was a most enjoyable experience. The check in went smoothly, but both I and my friend had initial problems with our rooms, which I believe was due to a simple error, but we returned to the check in desk and M, the manager, apologised and upgraded us without any fuss.
The rooms were lovely, the beds comfortable and I have no complaints. The staff were all very attentive, very helpful and polite. The Holiday Inn itself has very good facilities, we took advantage of the pool and jacuzzi, and also booked breakfast on the final day, which was lovely.
The location is good, and very close to all amenities, and I fully intend to return here again in the very near future :)
25 November 2013