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Rated 4.2 out of 5 by 345 reviewers.
Rated 5.0 out of 5.0 by Excellent Staff/ esp. Mr.Archit Patel Archit made our stay comfortable, safe and took care of our family. He went beyond the call of duty to help us . Thank you so much, Archit. 26 October 2014
Rated 4.0 out of 5.0 by Overall this was an enjoyable stay Having stayed at a number of IHG hotels both in the UK 23 October 2014
Rated 5.0 out of 5.0 by Total Comfort Welcoming reception, a overall enjoyable stay having stayed before cannot fault. Excellent 23 October 2014
Rated 1.0 out of 5.0 by Hotel in the need of refurbishment Disappointed during my last stay. The ACs were not working. Could not open the windows as the location of the hotel is heart of the city. 23 October 2014
Rated 5.0 out of 5.0 by improved wonderful stay much improved on last stay food and room lovely lively till very early hours due to late night guests and unfortunately room not ready on check in but they gave us complimentary drinks and as had brought friends back we ate and chatted till room was ready at about 4pm leisure facilities clean and restful enjoyed room service prompt and food hot and very nice room spotless would recommend if in Leicester staff absolutely fantastic in all depts. bar reception and leisure facilities 23 October 2014
Rated 4.0 out of 5.0 by Good food and service Efficient check in. Clean, quiet room and excellent breakfast. Helpful staff contributed to a good stay in convenient location. 19 October 2014
Rated 5.0 out of 5.0 by Comfortable. Very good performance from all the staff I encountered - a friendly attitude from everyone, including the housekeeper. Good quality room, comfortable and clean and in good working order. I didn't eat in the hotel. I found the prices at the bar ridiculously high for a private customer. However the location in the centre of Leicester means that alternatives are readily available. 19 October 2014
Rated 4.0 out of 5.0 by Could do with modernising The room I was in was, allegedly, a disabled/wheelchair accessible room. There was barely enough room for me to get my chair around the bottom of the bed and in to the bathroom. The air conditioning unit was rather large, old and noisy. 18 October 2014
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