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Rated 4.4 out of 5 by 260 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn 5 star service I had recently visited this hotel and returned knowing I would recieve the same terrific service and quality of room as before. I plan to stay at the Holiday Inn in different locations now as the standard is stylish and comfortable. Ive recommended the hotel to many travellers looking for a higher standard luxury at an affordable cost. 15 September 2014
Rated 4.0 out of 5.0 by the room was fine the bed was comfortable We found the hotel general manager very helpful if we had a problem both he and his reception staff solved it We appreciated their help. The restaurant however was disappointing only fried eggs no scrambled eggs and although there were a number of tourists in, the food was not always readily available. Sometimes there was no bacon or eggs etc ready and we were told it would be ready in 5 minutes which we have not experienced before in other Holiday inns 15 September 2014
Rated 5.0 out of 5.0 by Great location Comfortable, with great service. The staff were attentive and made me feel very welcome. Great for lone travellers. 09 September 2014
Rated 3.0 out of 5.0 by not as good as expected too many little issues with equipment, noise at back of hotel and not consistent hot water. 09 September 2014
Rated 4.0 out of 5.0 by Liverpool trip My wife and I had a few days away in the Liverpool Holiday Inn. We had a good time apart from a personal item belonging to my wife going missing. Searches were done, it appeared the item was found and had been there all along... my wife had been told that " was OK, you arent loosing your marbles" - which was very patronising.... Turns out it hadnt been found and the staff didnt even know what had gone missing... At the time of checkout, nothing had been recovered and there was no compensation offered, only apologies... Really really disappointed with how the incident was handled. 03 September 2014
Rated 5.0 out of 5.0 by Great service. Had a lovely break at Holiday Inn Liverpool. Great service, brilliant staff, comfortable room, value for money. Very central location. Convenient for railway station, shopping centre and all attractions. Highly recommend. We will book same hotel for a return visit. 30 August 2014
Rated 3.0 out of 5.0 by Average stay We stayed in this hotel for 1 night in a standard double room which was clean and comfortable. It was nice to have tea and coffee in the room and a choice of pillows. Plug sockets were accessible, however they were on the opposite side of the room to the bed. The TV had a poor signal and limited choice of channels. Wifi was available, however it was not free, you had to purchase it at a cost of £8. The bar had a choice of drinks and tea and coffee available at any time. The breakfast was overpriced at £9 per person especially considering there was no other option available, e.g. continental breakfast. There was a choice of cereal, fruit and hot food. The staff were polite and helpful. 30 August 2014
Rated 5.0 out of 5.0 by Liver Pool This was the perfect Hotel in the perfect location! The dock was about 15 minutes away walking, and it is located in the city center so we were able to a lot of sight seing in just 2 days. 29 August 2014
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