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Rated 4.5 out of 5 by 329 reviewers.
Rated 4.0 out of 5.0 by Very convenient The hotel is situated directly opposite the railway station so its convenience for train travellers could hardly be bettered. At the time of my visit the reception was being remodelled and the staircase was out of action. I'm sure in a few weeks time it will be sparkling and modern. Room was nice and quiet and, being on the 9th floor, had a tremendous view over the city. I was not able to get the room temperature quite to my liking but that was probably down to my short stay and not being willing to spend much time adjusting the thermostat settings. 16 January 2015
Rated 5.0 out of 5.0 by Great Hotel Many thanks to the team at Holiday Inn Liverpool, I was made to feel welcome and special. Look forward to seeing you again 11 January 2015
Rated 1.0 out of 5.0 by No heating for first night then very uncomfortable bed 2nd night I stay in IHG hotels quite a lot for business travel and normally they are quite good. When checking into Liverpool holiday inn the staff where friendly however the first night the heating wasn't working and it was freezing. Tried to call reception and the phone wasn't working so changed rooms for the 2nd night. The room was much warmer however the bed was so uncomfortable and clearly needed replacing. I told the receptionist when checking out that I wasn't very happy with my stay and he promptly spoke to his direct manager who assured me he would contact me and arrange a free stay, this was on the 27th December and I am still waiting for a call or an email so not impressed :( Just expect people to do what they promise so dissapointed when going back to my hometown they failed to do what they said. 09 January 2015
Rated 4.0 out of 5.0 by Early Check IN and Late Check Out available We arrived at this hotel around 11 am. The staff allowed us to check in at 11.30 am which is very convenient for us after a long flight. Their concierge was also pretty efficient when arranging our taxis to Anfield and other places. 05 January 2015
Rated 5.0 out of 5.0 by great service clean rooms nice bathroom good location easy parkingquick to book 05 January 2015
Rated 5.0 out of 5.0 by fantastic hotel Great location across the road from the train station very convenient. Staff where very helpful it was our second stay in this hotel. Bedroom was very comfortable and breakfast was excellent lot's to chose from .we had an evening meal in the restaurant which was also very good would stay in this hotel if we ever go to Liverpool again 03 January 2015
Rated 5.0 out of 5.0 by Modern rooms and good staff I liked the room very much, it was high floor room, quiet, with the nice view, clean, very modern and in excellent condition. Staff were great too - Ajay from reception very attentive and Magda from the restaurant very helpful in providing information regarding local attractions. Would definitely come back to this hotel if I`m in the area again! 30 December 2014
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