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Rated 4.4 out of 5 by 220 reviewers.
Rated 4.0 out of 5.0 by Decent hotel. Very helpful staff It's a Holiday Inn, so you know what to expect. We had a nice room that was the usual good standard of Holiday inns. The breakfast food is unexceptional but reasonable enough and the usual stuff you would expect as big hotels go. There was quite a good selection. The location is excellent for the centre of Liverpool, you can walk most places. Car parking is VERY expensive everywhere in Liverpool, but the Holiday inn does a deal with the big Multi-story car park next door, which is very handy despite being the ugliest building in Liverpool, but it is still quite expensive, at around 7 pounds a night. We spoke to a particularly helpful manager at the Hotel who gave us directions, told us good places to go to eat, provided a map and generally made sure that everything was OK. We certainly felt that he thought it was his duty to make sure we had a good visit and we appreciated it a lot. We certainly intend to come back and we'll stay in this hotel. Note that it is a little awkward to find using a GPS. If you're using one, set it for Lime Street Station which is just across the road and look for the hideous blue plastic covered car park building which is next door to the hotel. 08 July 2014
Rated 5.0 out of 5.0 by Comfortable, clean in excellent location Visited Liverpool to enjoy the Theatre, Museums and general site seeing. The hotel is opposite the train station, a few minutes walk to the theatre, near to museums and just around the corner from where the tour buses stop. Perfect location. Only minor issue was the loudness of TV's (two in all) within the bar area. No chance of a "quiet" drink on our return from Theatre. Would like to have enjoyed a quiet area or separate bar area without the noise. 08 July 2014
Rated 5.0 out of 5.0 Free wifi and air conditioned rooms Excellent value for money if you book ahead. Good location right next to Lime Street Rail Station. 08 July 2014
Rated 5.0 out of 5.0 by Perfectly Positioned I booked two rooms for a one night stay in the amazing City of Liverpool. I made my booking by telephone because the room options I needed were not available online. The advisor contacted the hotel manager to make my request which was agreed and confirmed. The price was pretty average, what you would expect to pay for a standard room. Both rooms were very well furbished and spotlessly clean, beds were comfortable, plenty of toiletries and there was a good supply of tea coffee etc Breakfast was excellent, we had two small children with us and every thing they could possibly want was available. All freshly cooked or chilled. The staff at this hotel were all very friendly and helpful, nothing was too much trouble. Our sleep was disturbed by another guest mistaking our room for his, not the hotels fault. I mentioned this to the staff next day and received a very nice email from the manager apologising. Having said that I will certainly use this hotel again and again, it is right opposite Lime Street Station and perfectly situated for shops and night life. See you again later in the year. 03 July 2014
Rated 5.0 out of 5.0 by good bed very nice and clean hotel .staff very helpful .would stay here again. 01 July 2014
Rated 5.0 out of 5.0 by Friendly staff As a lone female business traveller I enjoy the proximity to the stations to save walking too far with a suitcase. The hotel staff are always friendly and the food when I have dined in was very tasty. Since undergoing a recent refurbishment the rooms are brighter now. I always feel safe in this hotel. 29 June 2014
Rated 5.0 out of 5.0 by Excellent stay We stayed as a couple overnight for a leisure break. The location was excellent right next to the Theatre and with plenty of amenities close by. The car parking was right next to the hotel and VERY reasonably priced for 24hrs. The hotel room was large, we were given a choice of which floor and it was spotless, modern and very comfortable. Breakfast was lovely, a great choice and plenty of food available. All staff were friendly and attentive. We would definitely return again if we were to stay in Liverpool again. 26 June 2014
Rated 5.0 out of 5.0 by Lovely modern hotel This hotel is ideally located to see all the sites in Liverpool city center. I stayed as part of a large group and from Booking until checkout the hotel couldn't have been better. The service was really excellent, something I haven't seen for a long time in England!! Rooms were lovely and modern, the breakfast was really nice and good quality. Really can not praise the hotel enough, me and my friends all had a fab weekend and the hotel added to that, thank you!! 25 June 2014
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