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Rated 4.5 out of 5 by 320 reviewers.
Rated 5.0 out of 5.0 by Great place to stay in Liverpool An excellent city centre hotel offering comfortable friendly service. Very good value and would definitely stay again. 24 December 2014
Rated 4.0 out of 5.0 by Great location comfy bed I am a platinum member and stayed here for one night on the 19th The hotel has a great location opposite lime street station and attached to the shopping mall Rooms are clean and comfortable with coffee making facilities Did not get a chance to try food 23 December 2014
Rated 5.0 out of 5.0 by liverpool stay the bed and pillows very comfortable liked you had a choice of pillow firm/soft, staff courteous, informative and friendly. ideal central location within the city centre. 23 December 2014
Rated 4.0 out of 5.0 by Good value Our initial impression of the hotel was not good as there seemed to be a large number of people waiting in the reception area. When we attempted to check-in at 3 pm we were told to take a seat while the reception staff checked if our room was ready - there was nowhere to sit due to the large number of people waiting in reception. Once we got checked in,our stay was otherwise very enjoyable. 20 December 2014
Rated 4.0 out of 5.0 by great breakfast started off badly.when we arrived no room ready for us.when we got our room they offered us free breakfast because of the inconvenience.we asked for a late check out and when we went to the room for our luggage the room was locked.to top it all the fire alarms went off at 6 o'clock in the morning and we had to evacuate the room. I must say the staff were brilliant and also a great breakfast 20 December 2014
Rated 4.0 out of 5.0 by Good location Decent hotel, with good staff, but I was unimpressed with the breakfast, choice was good but all hot items were not presented well, a platter full of over cooked fried eggs swimming in oil, baked beans with a skin over, poor quality bacon, black pudding not cooked correctly etc, if this seems harsh its because I love a cooked breakfast when I stay in a hotel and this was the poorest for some time. 19 December 2014
Rated 5.0 out of 5.0 by w/e break Staff first class, location great, internet needs to be better on all floors. 18 December 2014
Rated 5.0 out of 5.0 by Excellent staff, great position. Very friendly staff at all times, unsolicited room upgrade to very comfortable and clean room. Perfect position for town centre. Would recommend. 09 December 2014
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