Rated 4.3 out of 5 by 119
Rated 5.0 out of 5.0 by hmksz Comfy stay
I recommend to stay at the hotel.
Service very good
Only some wind under the door
13 February 2013
Rated 2.0 out of 5.0 by Senna Not so good!
Room window open on arrival (3 degrees outside) so room cold, heating very poor, bathroom had mould around bath & bath took 25 minutes to fill, toilet roll holder loose, no toiletries available unless requested from reception? Ant-scald switches for shower were broken. No wifi in rooms just an old plug in system. Room looked like it was overdue redecoration & upgrade as wallpaper peeling etc.
Television picture poor, no tea / coffee making facilities in room nor any mini bar.
Breakfast just acceptable although very cheap (£7.50 per head).
Would I stay in again or recommend - well no I would not.
08 February 2013
Rated 5.0 out of 5.0 by Mike6 Convenient location, great service
Chose this hotel because of a combination of good value inclusive breakfast offer and walking distance from Lime St rail station. It was quieter than expected for a city centre location, and we had a great view from our 5th floor room - and an even better view of Lime St from the restaurant. The staff were all very competent and made the effort to help us feel welcome.
01 February 2013
Rated 5.0 out of 5.0 by larkers Ecellent hotel
Visited Liverpool for a shopping spree - excellent location with complete access to great shopping and eating.
Hotel really comfortable, good food and beverages so enjoyed a really good stay
25 January 2013
Rated 5.0 out of 5.0 by Richard20 Excellent stay and hospitality
We've used this hotel before and happily returned due to its proximity to Lime Street Station and the Liverpool Empire Theatre. Service at reception was smooth and efficient catering for our specific room needs. Many thanks to Steven on reception. Both rooms were clean, comfortable and above all quiet and relaxing. Breakfast selection the following morning was wide ranging and more than adequate as regards fruit, cereal and cooked options. Check out was smooth and efficient. We will certainly return to this hotel if it continues to offer the same good value for money.
24 January 2013
Rated 5.0 out of 5.0 by Kathy49 Very nice hotel
This hotel was very conveniently situated for our stay in Liverpool. It was right across the road from the railway station and very close to the Empire theatre which we were visiting. The shops were also on the doorstep.The room was lovely and comfortable and warm. We had a full English breakfast in the restaurant which was very good. Everything was very fresh and hot and a good choice. I would certainly stay there again and would recommend it to my friends.
08 January 2013
Rated 5.0 out of 5.0 by Jadelyn89 Cool!!
Ideal place to stay with my friend we were really impressed with our room and cleanliness. Really good location as well. Only thing i would say is remember to pay for ticket on your car through the night and also go back at 9am to put another ticket on!! Overall very good though!!
07 January 2013
Rated 5.0 out of 5.0 by stewart22 Very well looked after
I stayed for 9 nights over a 2 week period while working in Liverpool. All of the staff made my stay fantastic, so friendly and helpfull.The food was very good and well priced. They asked me if I was happy with my room, which I was and then they reservered me the same room on my return which I thought was a nice touch
28 December 2012
Rated 5.0 out of 5.0 by Rekroc A n ideal hotel
I often stay at Holiday Inn hotels and the Liverpool City Centre hotel is one of the very best. The rooms are comfortable and the food is tasty and not expensive, the room service menu I have found is flexible and they will make a meal for you which is not on the menu.
The staff are always helpful and pleasant.
The hotel itself is centrally located opposite Lime Street station and next to a shopping centre and car park.
Just as important it is not expensive.
18 December 2012
Rated 5.0 out of 5.0 by Abcdef Great location
if going to Liverpool would recommend you stay here location couldn't be better for everything. We visited Philharmonic hall 5 mins walk Cavern 4 mins walk front 8 mins walk shops on your doorstep train station at front door excellent.
17 December 2012
Rated 4.0 out of 5.0 by denise42 lovely staff, spacious bedrooms
consistently good service, feel at home here as soon as i have arrived. staff helpful and i will be back.
05 December 2012
Rated 5.0 out of 5.0 by llhenshaw Our Favourite Hotel in Liverpool
We always stay at the Holiday Inn, Liverpool Centre, when we attend football matches at Anfield. It's not always the cheapest but it is by far the best value for money in our opinion. The hotel is centrally located, convenient for all shops and attractions and just opposite Lime Street Station. However, as we drive, the best thing is the discounted rate for parking at the next-door St John's Centre. At £6 per 24 hours it's a bargain.
We are always happy with the standard double rooms but this time we were upgraded to a slightly larger room with a sofa bed and chair, which was really nice. The only thing (and why I have only given four stars for "Room and Comfort" is that the plumbing screeched every time we used the cold water. As the noise didn't last very long and didn't affect our stay, we didn't complain.
We had dinner in the restaurant which was much improved from our first stay here, a prix fixe menu has been devised by the chef with three or four choices for each course and is great value whether you have two or three courses. It must be proving popular as the dining room was as full as I have ever seen it. We stuck to a la carte and our burgers we good.
Breakfast is buffet style and has everything anyone could ever want, hot or cold. However, the muesli and Alpen were missing this time but as there was so many other cereals to choose from and the restaurant was again very busy, I didn't complain.
26 November 2012
Rated 4.0 out of 5.0 by combean Good Room but uncomfortable Bed
Some of the rooms are getting a little worn and the beds need upgrading. Clean and what you would expect from this hotel. Parking is a bit of an issue but it is located very centrally.
19 November 2012
Rated 5.0 out of 5.0 by Pewee Great service excellent quality
I have stayed in many hotels over the years on business . I make a point in staying at holiday inns. The Liverpool hotel was excellent value for money with matched service .
13 November 2012
Rated 5.0 out of 5.0 by JRAB1970 Unscheduled Stay
After arriving in Liverpool at dinner time we decided to book a room for the night. We booked on line which was very easy and then went to the hotel to park. Very straight forward check in, hotel perfectly placed for centre of town and the Empire theatre where we would spend the evening. Would recommend hotel to anyone
10 November 2012
Rated 2.0 out of 5.0 by Rigsby Dining in the Lime Lounge
I had the chefs special of sausage and mash, and this was the most disappointing meal i have ever had in such a restaurant. The sausages were extreemly bland and of the type you expect to be served at breakfast. Upon the challenge the staff did not seem to understand my disappointment, offered to change my meal ( but as I was dining with others this was not acceptable), missing the opportunity to make any sensible amends to what was a very second rate meal. It literally was 3 sausages in a pile of mash!
29 October 2012
Rated 3.0 out of 5.0 by Ajaycee Hits and Misses!
Pros - great location for transport links and city, comfortable room including bath, no noise
Cons - Often no-one on reception, recognised as Priority Club Member, but not given any of the extras this allows (free newspaper/late check out), dreadful service in the bar on 3 occasions, chair missing in room so sitting at desk impossible, car park charge (although reduced)
28 October 2012
Rated 3.0 out of 5.0 by Snowy54 Lovely stay all in all. Room724
My husband and I found all the staff to be lovely, especially Bjay on reception, who couldn't have been more helpful with all our needs.
Room service was fast and the sandwich fresh, but the fruit salad was mostly out of a tin, with a bit of fresh apple/grapes thrown in, which was disappointing.
Chambermaid was helpful and friendly.
We thought the food in the restaurant was average, and could have been better. I had the chicken breast fillet but it was rather overcooked, but the sauce was nice. I also had the salmon fillet another night which was cooked well and tasty.
The sharing starter with the mixed meats, and olives was absolutely awful. The meats were great thick slabs and the salami ghastly, probably the worst starter I have ever had. Even my son who eats most things and in great quantities didn't like it.
The restaurant staff were very pleasant and attentive though.
Our reason for staying at the hotel was not a good one, as I had to undergo an operation in LIverpool, but if we ever returned we's still consider returning to the Holiday Inn, as it was very local to all the cities sights and close to shops and the room was very comfortable. It was just a shame the food let it down.
22 October 2012
Rated 4.0 out of 5.0 by yokel38 Good but bad room service
Although the room, staff and location were very good we had a breakfast (room service) on the first morning at a cost of £34.00 and it was practically inedible. I was surprised as I have stayed in many Holiday Inn hotels and the food (including room service) has always been good. On the second morning I paid to eat in the restaurant and the breakfast was good so I don't know why it was so bad the day before. I will stay at the Holiday Inn in the future but I will not be having room service.
21 October 2012
Rated 2.0 out of 5.0 by Colin1427 Noisy Rooms
Yet again a holiday inn that put guests in rooms close to the air con units.
Had to be moved at around midnight
Staff dealt with the issue well though
09 October 2012
Rated 5.0 out of 5.0 by eva00 great hotel at great price
Thanks to hoilday inn for a lovely stay in liverpool.
all was great and we shall return.
06 October 2012