Rated 4.5 out of 5 by 319
Rated 5.0 out of 5.0 by allan h Great place to stay in Liverpool
An excellent city centre hotel offering comfortable friendly service. Very good value and would definitely stay again.
24 December 2014
Rated 5.0 out of 5.0 by susie woosy liverpool stay
the bed and pillows very comfortable liked you had a choice of pillow firm/soft, staff courteous, informative and friendly. ideal central location within the city centre.
23 December 2014
Rated 4.0 out of 5.0 by DaveyHH Good value
Our initial impression of the hotel was not good as there seemed to be a large number of people waiting in the reception area. When we attempted to check-in at 3 pm we were told to take a seat while the reception staff checked if our room was ready - there was nowhere to sit due to the large number of people waiting in reception.
Once we got checked in,our stay was otherwise very enjoyable.
20 December 2014
Rated 4.0 out of 5.0 by scouce dave great breakfast
started off badly.when we arrived no room ready for us.when we got our room they offered us free breakfast because of the inconvenience.we asked for a late check out and when we went to the room for our luggage the room was locked.to top it all the fire alarms went off at 6 o'clock in the morning and we had to evacuate the room.
I must say the staff were brilliant and also a great breakfast
20 December 2014
Rated 4.0 out of 5.0 by ABCraneOp Good location
Decent hotel, with good staff, but I was unimpressed with the breakfast, choice was good but all hot items were not presented well, a platter full of over cooked fried eggs swimming in oil, baked beans with a skin over, poor quality bacon, black pudding not cooked correctly etc,
if this seems harsh its because I love a cooked breakfast when I stay in a hotel and this was the poorest for some time.
19 December 2014
Rated 5.0 out of 5.0 by john/cath1953 w/e break
Staff first class, location great, internet needs to be better on all floors.
18 December 2014
Rated 5.0 out of 5.0 by MartinL. Excellent staff, great position.
Very friendly staff at all times, unsolicited room upgrade to very comfortable and clean room. Perfect position for town centre. Would recommend.
09 December 2014
Rated 5.0 out of 5.0 by The minister excellent hotel
My overall experience at this hotel was excellent. The room was very clean and comfortable I felt very relaxed and welcomed throughout my stay. The staff throughout the hotel were very courteous and friendly, providing excellent service during my stay. I would stay here again and recommend others to stay.
04 December 2014