Rated 4.5 out of 5 by 330
Rated 5.0 out of 5.0 by neeve01 spacious
Another good stay at the hotel.Staff very friendly and helpful.Very clean and spacious room.Breakfast very enjoyable good selection of choice. Would recommend hotel.
27 January 2015
Rated 4.0 out of 5.0 by SteamyRed Great city location
Almost as good as an old style station hotel. Well located for city centre attractions and all transport.
24 January 2015
Rated 4.0 out of 5.0 by Hughw Very convenient
The hotel is situated directly opposite the railway station so its convenience for train travellers could hardly be bettered.
At the time of my visit the reception was being remodelled and the staircase was out of action. I'm sure in a few weeks time it will be sparkling and modern.
Room was nice and quiet and, being on the 9th floor, had a tremendous view over the city.
I was not able to get the room temperature quite to my liking but that was probably down to my short stay and not being willing to spend much time adjusting the thermostat settings.
16 January 2015
Rated 5.0 out of 5.0 by E BD Great Hotel
Many thanks to the team at Holiday Inn Liverpool, I was made to feel welcome and special.
Look forward to seeing you again
11 January 2015
Rated 1.0 out of 5.0 by Darren172 No heating for first night then very uncomfortable bed 2nd night
I stay in IHG hotels quite a lot for business travel and normally they are quite good. When checking into Liverpool holiday inn the staff where friendly however the first night the heating wasn't working and it was freezing. Tried to call reception and the phone wasn't working so changed rooms for the 2nd night. The room was much warmer however the bed was so uncomfortable and clearly needed replacing.
I told the receptionist when checking out that I wasn't very happy with my stay and he promptly spoke to his direct manager who assured me he would contact me and arrange a free stay, this was on the 27th December and I am still waiting for a call or an email so not impressed :(
Just expect people to do what they promise so dissapointed when going back to my hometown they failed to do what they said.
09 January 2015
Rated 4.0 out of 5.0 by Johanbadri Early Check IN and Late Check Out available
We arrived at this hotel around 11 am. The staff allowed us to check in at 11.30 am which is very convenient for us after a long flight. Their concierge was also pretty efficient when arranging our taxis to Anfield and other places.
05 January 2015
Rated 5.0 out of 5.0 by criplit great service
clean rooms nice bathroom good location easy parkingquick to book
05 January 2015
Rated 5.0 out of 5.0 by liz@roy fantastic hotel
Great location across the road from the train station very convenient. Staff where very helpful it was our second stay in this hotel. Bedroom was very comfortable and breakfast was excellent lot's to chose from .we had an evening meal in the restaurant which was also very good would stay in this hotel if we ever go to Liverpool again
03 January 2015