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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 384 reviews
88%
Recommend This Property

Ratings Breakdown

384reviews

  • 5 Stars
    217
  • 4 Stars
    102
  • 3 Stars
    32
  • 2 Stars
    17
  • 1 Stars
    16

Another Great Holiday Inn

By

09 July 2016

Convenient place to travel through. Easy, comfortable, friendly, clean, quite. Thanks.

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Enjoyable stay

By

07 July 2016

club

We stay here yearly and look forward to it. the rooms and service is wonderful.

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great location

By

06 July 2016

platinumelite

great location with shuttle services, and great pool

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Overall a good value

By

26 June 2016

club

$36 for ab 8 ounce strip steak? Really?

I found smaller bathrooms in French Hotels.

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Great Hotel

By

17 June 2016

Perfect location for a stop over for those traveling to the east coast. Excellent location off I90. Professional staff, great dining experience.

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thanks for the safe haven

By

13 June 2016

platinumelite

Great place to land on my travels. Great folks and service.

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Good hotel, ease of access to area

By

12 June 2016

Great staff, good food, bar could be a little bigger.

Hotel shuttle works great.

Rooms were clean and as with any hotel rugs could be a little cleaner

Overall a nice stay

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Business trip

By

12 June 2016

club

Room ok. Fitness center has non-functioning equipment.

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Excellent facilities - ideal for meetings!

By

08 June 2016

club

Once again enjoyed another productive and comfortable conference at this facility. Staff were friendly, knowledgeable, and helpful across the board.

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Okay facility

By

01 June 2016

Facility is fine. Left cell phone charger in room and contacted front desk to see if housekeeping had found it, was told I'd receive a call back but never did. The shower drain had a ton of hair in it. Bathroom could have been cleaner.

Posted byCustomerCare
15 June 2016
Dear Mdm Mdm, First of all, thank you very much for your recent stay at our Holiday Inn Syracuse/Liverpool-Electronics Pkwy (Exit 37), NY. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service and bathroom cleanliness. We will look into these concerns. We have sent you a private message to discuss your concern further. Sincerely, Orlando A. Case Manager IHGService
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Excellent indoor pool/variety of gym equipment

By

31 May 2016

club

Outstanding indoor pool and gym equipment! Best value for your dollar.

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Good for one night stay

By

30 May 2016

club

Nice enough hotel, staff is very friendly and there is a restaurant onsite.

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