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Rated 4.1 out of 5 by 196 reviewers.
Rated 4.0 out of 5.0 by OK for a short stay I arrived in Bexley by rail and walked to the hotel which took about 15 minutes. As it is situated in the centre of a very busy interchange/roundabout getting to it can be difficult at peak periods. Reception staff were friendly and helpful, room was comfortable and clean with adequate furnishing. The bar staff were friendly and helpful but the service was slow and not very professional. It took quite a while for me to attract the attention of a member of staff and order a bar snack and drinks by which time quite a queue had developed. Food quality and portion size were good but as with most Holiday Inns the price of drinks was ridiculous. All in all a pleasant stay but could be improved vastly with a little training and thought. 11 October 2014
Rated 2.0 out of 5.0 by Room for Improvement Room smelt of stale smoke despite being a non-smoking hotel. stained mug and grubby spoons. Bathroom fittings could do with an upgrade. 09 October 2014
Rated 5.0 out of 5.0 by Best nights sleep in a hotel This hotel whilst situated adjacent to very busy A2 is a very peaceful and relaxing place to stay. The beds were so comfortable with choice of pillow firmness. Best nights sleep for a long time. Service and food very good. 30 September 2014
Rated 5.0 out of 5.0 by Great stay We arrived at 6.00pm and were greeted by a pleasant and efficient member of staff. Room was small but perfectly adequate for our quick overnight stay. Had lovely clean cotton sheets and white fluffy towels, my main criteria. Had a good nights sleep and then went down for breakfast which was excellent. Buffet service with very good choice and lovely and hot. Would definitely stay again and recommend. 17 September 2014
Rated 1.0 out of 5.0 by Good Location Only Like all Holiday Inns its expensive for food and drink, but its only a short walk from Bexley Village where there are some decent pubs and restaurants. The rooms are normally ok, although its been a while since the hotel has had any work done on it. There have been occasions where the towels are dirty and hairs in the bath etc. If you need to work when you get there though dont rely on the standard free (for Platinum Members), it works, but only just and it can take up to 5 minutes to get one email sent. The pay internet is like the food and drink, expensive so make other arrangements if you need internet connection. Overall its got a handy location and the staff are lovely, but you cant class it as anymore than a bed for the night in my view 15 September 2014
Rated 5.0 out of 5.0 by An Oasis in Home Counties Stood out as best experience in a recent trip to UK for Staff friendliness service and value 14 September 2014
Rated 5.0 out of 5.0 by Cheery staff This was our fourth or fifth visit. Reception staff were very cheery when we arrived which was nice after being held up on the M25 for several hours. All staff were helpful at all times and always spoke and said hello when passing in the hotel. 12 September 2014
Rated 4.0 out of 5.0 by Best receptionist I stay at this hotel on a semi-regular basis and am usually disappointed with my check-in experience here but Roza made up for all that on this last occasion - I thought I was in a totally different hotel. Roza was warm and friendly with a big smile and very informative. The breakfast staff were also very friendly. 09 September 2014
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